The receptionist need more improvement on the language. Had communication issue while getting some information.
My top reason for choosing this hotel was the use of the free phone for navagation and translation. You also couldn’t beat the location.
Very nice hotel. Our room was very small but well organized. It’s perfect as long as you don’t intend to stay in the room. There was also a washing machine and a dryer available which was really handy.
Very friendly staff. Excellent buffet breakfast. Very clean rooms
The Keio Plaza is all around excellent - Very helpful, polite staff. Check-in/Check-out was nice and easy. Location is ideal, about 7 mins walk to Shinjuku Station or 5 mins to less crowded Tocho-Mae subway station (15 -20 mins to get to Shibuya or Harajuku - Omotesando area). Restaurants, many many ...
It’s not bad but the room is kinda small for double bed..
Small room but nice location; near the Shinjuku station
overall not too bad...good location...convenient as there is shuttle bus provided to and fro Shinjuku Eki
We chose to stay at this hotel on our very first night in Japan -- and I am really glad that we did. We arrived at about 9:30 PM on the Narita Express at Shinjuku Station. We were exhausted after a day of travel from Canada and this hotel is located just around the corner from the south terrace of ...
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