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Tokyu Stay Shinjuku

Star Rating
3.5 out of 5
See more in Tokyo (and vicinity)

Photo gallery

Featured image
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board

Guest reviews

4.5 out of 5 Wonderful
2,020 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Breakfast Available
24/7 Front Desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

3-7 Shinjuku, Tokyo, Tokyo-to

Explore the area

Popular LocationShinjuku Gyoen National Garden5 min walk
Popular LocationTokyo Opera City Concert Hall4 min drive
Popular LocationMeiji Jingu Shrine9 min drive
AirportTokyo (HND-Haneda)17 min drive

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  • Comfort Single Room, Non Smoking

    Photos of Comfort Single Room, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsComfort Single Room, Non Smoking

  • Twin Room, Smoking

    Photos of Twin Room, Smoking

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Smoking

  • Double Room with Mini Kitchen, Non-Smoking

    Photos of Double Room with Mini Kitchen, Non-Smoking

    4.7/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsDouble Room with Mini Kitchen, Non-Smoking

  • Casual Single Room, Non Smoking

    Photos of Casual Single Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsCasual Single Room, Non Smoking

  • Twin Room, Non Smoking

    Photos of Twin Room, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsTwin Room, Non Smoking

  • Economy Double Room, Non Smoking

    Photos of Economy Double Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsEconomy Double Room, Non Smoking

  • Economy Double Room, Smoking

    Photos of Economy Double Room, Smoking

    4.2/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsEconomy Double Room, Smoking

  • Run of the house(Smoking)

    Photos of Run of the house(Smoking)

    Room amenities

    • 15 sq m
    • Sleeps 3
    More detailsRun of the house(Smoking)

  • Comfort Single Room, Smoking

    Photos of Comfort Single Room, Smoking

    4.8/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsComfort Single Room, Smoking

  • Run of the house (Non Smoking)

    Photos of Run of the house (Non Smoking)

    Room amenities

    • 15 sq m
    • Sleeps 3
    More detailsRun of the house (Non Smoking)

  • Casual Single Room, Smoking

    Photos of Casual Single Room, Smoking

    Room amenities

    • 14 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsCasual Single Room, Smoking

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Tokyu Stay Shinjuku is near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and travellers looking to shop may want to visit Shinjuku Isetan and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower. Our guests love the hotel's convenience for public transport: Shinjuku-sanchome Station is just steps away and Shinjuku-gyoemmae Station is 7 minutes by foot.
Visit our Tokyo travel guide
Map
View in a map
Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 5 min walk
  • Tokyo Opera City Concert Hall - 4 min drive
  • Meiji Jingu Shrine - 9 min drive
  • Yoyogi Park - 13 min drive
  • Waseda University - 22 min drive

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 11 min walk
  • AirportTokyo (NRT-Narita Intl.) - 51 min drive

About this property

Tokyu Stay Shinjuku

3.5-star Tokyo hotel in Shinjuku, walk to Shinjuku Gyoen National Garden
Along with a 24-hour front desk, this hotel has free WiFi in public areas and a reception hall. Other amenities include a vending machine. All 179 rooms provide complimentary wireless Internet access, fridges and TVs. Other amenities available to guests include in-room massages, hairdryers and safes. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 forms of air-conditioned accommodation with a safe and complimentary slippers. This Tokyo hotel provides complimentary wireless Internet access.

Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1500 per person

Family friendly

  • Fridge

Conveniences

  • Lift
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)

Languages spoken

  • Chinese
  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV

Food and drink

  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1500 per person (approximately)
  • Cleaning/housekeeping/linen fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Tokyu Stay Shinjuku Aparthotel
Tokyu Stay Aparthotel
Tokyu Stay Shinjuku
Tokyu Stay
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel
Tokyu Stay Shinjuku Tokyo
Tokyu Stay Shinjuku Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Tokyu Stay Shinjuku and receive a full refund?
Yes, Tokyu Stay Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to Tokyu Stay Shinjuku cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tokyu Stay Shinjuku?
As of Sep 29, 2020, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on Oct 1, 2020 start from P3,286, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tokyu Stay Shinjuku pet-friendly?
No, pets are not allowed at this property.
How much is parking at Tokyu Stay Shinjuku?
Tokyu Stay Shinjuku doesn't offer parking.
What time is check-in at Tokyu Stay Shinjuku?
Check-in is from 3:00 PM to 2:00 AM. After-hours check-in is not available.
What time is check-out at Tokyu Stay Shinjuku?
Checkout is at 11:00 AM.
Where is Tokyu Stay Shinjuku located?
Located in Shinjuku, this hotel is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Midtown are also within 3 mi (5 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-gyoemmae Station is 7 minutes.
4.5
Wonderful
2,020 reviews
5 - Excellent
1,230
4 - Good
682
3 - Okay
73
2 - Poor
23
1 - Terrible
12

4.5/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a good position for shop is and restaurants.
Stayed 6 nights in Mar 2020

5/5 Excellent

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Room got everything we need, room size is good. In the middle of city. Great hotel to stay
Stayed 1 night in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Feb 2020

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