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Overview of Tokyu Stay Shinjuku

Photo gallery

Guest reviews

4.5/5 Wonderful
2,119 reviews
Guests rated this property 4.5/5 for cleanliness.

Amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • 24/7 Front Desk

Map

What's nearby

Popular LocationShinjuku Gyoen National Garden5 min walk
Popular LocationShinjuku Isetan6 min walk
Popular LocationOmoide Yokocho9 min walk
AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

  • Twin Room, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Comfort Single Room, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Casual Single Room, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Economy Double Room, Non Smoking

    4.6/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Double Bed
    More details
  • Comfort Single Room, Smoking

    4.8/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Twin Room, Smoking

    5/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Economy Double Room, Smoking

    4.2/5 guest room rating

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Double Bed
    More details
  • Casual Single Room, Smoking

    Room amenities

    • 14 sq m
    • Sleeps 1
    • 1 Twin Bed
    More details
  • Double Room with Mini Kitchen, Non-Smoking

    4.7/5 guest room rating

    Room amenities

    • 22 sq m
    • Sleeps 2
    • 1 Queen Bed
    More details
  • Run of the house(Smoking)

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Twin Bed OR 1 Large Twin Bed
    More details
  • Run of the house (Non Smoking)

    Room amenities

    • 15 sq m
    • Sleeps 3
    • 1 Twin Bed OR 1 Large Twin Bed
    More details

About this area

Tokyo

Located in Tokyo's Shinjuku neighbourhood, Tokyu Stay Shinjuku is near a metro station. Tokyo Imperial Palace and Tokyo National Museum are cultural highlights, and travellers looking to shop may want to visit Shinjuku Isetan and Tokyo Midtown. Don't miss out on a visit to Tokyo Tower. Our guests love the hotel's convenience for public transport: Shinjuku-sanchome Station is just steps away and Shinjuku-gyoemmae Station is 7 minutes by foot.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Shinjuku Gyoen National Garden - 5 min walk
  • Shinjuku Isetan - 6 min walk
  • Omoide Yokocho - 9 min walk
  • Tokyo National Olympic Stadium - 3 min drive
  • Meiji Jingu Shrine - 30 min drive

Getting around

  • Shinjuku-sanchome Station - 2 min walk
  • Shinjuku Station - 8 min walk
  • Tokyo (HND-Haneda) - 17 min drive

About this property

Tokyu Stay Shinjuku

3.5-star Tokyo hotel in Shinjuku, walk to Shinjuku Gyoen National Garden
Along with a 24-hour front desk, this hotel has free WiFi in public areas and a reception hall. Other amenities include a vending machine. All 179 rooms provide complimentary wireless Internet access, fridges and TVs. Other amenities available to guests include in-room massages, hairdryers and safes. Housekeeping is available on request.
Tokyu Stay Shinjuku offers 179 forms of air-conditioned accommodation with a safe and complimentary slippers. This Tokyo hotel provides complimentary wireless Internet access.
Bathrooms include toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on request.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

No on-site parking available

Food and drink

Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1500 per person

Family friendly

Fridge

Conveniences

Lift
Reception hall
Vending machine

Guest services

24-hour front desk
Housekeeping (on request)

Languages spoken

Chinese
English
Japanese

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Linens

Bathroom

Electronic bidet
Free toiletries
Hairdryer
Towels

Entertainment

TV

Food and drink

Fridge

More

Desk
In-room massage
Iron/ironing board (on request)
Laptop-friendly workspace
Laundry detergent
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

American ExpressJCB InternationalMastercardVisa

Important information

Fees

 
  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1500 per person (approximately)
  • Cleaning/housekeeping/linen fee: JPY 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.
  • This property reserves the right to pre-authorise the guest's credit card prior to arrival.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at Tokyu Stay Shinjuku and receive a full refund?
Yes, Tokyu Stay Shinjuku offers free cancellation on select room rates, because flexibility matters! Please refer to Tokyu Stay Shinjuku cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Tokyu Stay Shinjuku?
As of Jun 5, 2020, prices found for a 1-night stay for 2 adults at Tokyu Stay Shinjuku on Jun 26, 2020 start from P3,132, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Tokyu Stay Shinjuku pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Tokyu Stay Shinjuku doesn't offer parking.
What time is check-in at this hotel?
Check-in is from 3:00 PM to 2:00 AM. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at 11:00 AM.
Where is this hotel located?
Located in Shinjuku, this hotel is within a 10-minute walk of Shinjuku Isetan and Omoide Yokocho. Meiji Jingu Shrine and Tokyo Midtown are also within 3 mi (5 km). Shinjuku-sanchome Station is only a 2-minute walk and Shinjuku-gyoemmae Station is 7 minutes.

Guest reviews

4.5
Wonderful
5 - Excellent
1,278
4 - Good
729
3 - Okay
79
2 - Mediocre
22
1 - Poor
11
4.5
Cleanliness
4.6
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 6 nights in Mar 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was in a good position for shop is and restaurants.

Stayed 6 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Room got everything we need, room size is good. In the middle of city. Great hotel to stay

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 10 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic spot, great for our small family and the staff were really friendly and helpful!

Stayed 3 nights in Mar 2020