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Keio Plaza Hotel Tokyo Premier Grand

Photo gallery for Keio Plaza Hotel Tokyo Premier Grand

Lobby sitting area
Seasonal outdoor pool
Seasonal outdoor pool
Premier Grand - Deluxe Twin with the Club Lounge Access (breakfast, tea, and bar time) | Premium bedding, down comforters, minibar, in-room safe
40-inch flat-screen TV with satellite channels, TV, tablet

Overview of Keio Plaza Hotel Tokyo Premier Grand

VIP Access

Keio Plaza Hotel Tokyo Premier Grand

4.5 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Gym
2-2-1 Nishi-shinjuku, Tokyo, Tokyo, 160-8330

Explore the area

  • Popular LocationTokyo Metropolitan Government3 min walk
  • Popular LocationShinjuku Gyoen National Garden15 min walk
  • Popular LocationTokyo Opera City Concert Hall16 min walk
  • AirportTokyo (HND-Haneda)39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area


Keio Plaza Hotel Tokyo Premier Grand is located in Shinjuku, a neighborhood in Tokyo, and is in a shopping district and near a metro station. Yebisu Garden Place and Roppongi Hills are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Tokyo Disneyland® and Tokyo DisneySea®. Traveling with kids? Consider Shinjuku Gyoen National Garden and Ueno Zoo. Guests love the hotel's convenience to public transportation: Tochomae Station is 3 minutes by foot and Nishi-shinjuku Station is 8 minutes.

What's nearby

  • Tokyo Metropolitan Government - 3 min walk
  • Shinjuku Central Park - 5 min walk
  • Shinjuku Gyoen National Garden - 15 min walk
  • Tokyo Opera City Concert Hall - 16 min walk
  • Meiji Jingu Shrine - 10 min drive

Getting around

  • Tochomae Station - 3 min walk
  • Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 40 min drive

About this property

Keio Plaza Hotel Tokyo Premier Grand

4.5-star luxury hotel revitalized in 2020 and located in Shinjuku
Free cooked-to-order breakfast, a grocery/convenience store, and a free daily manager's reception are just a few of the amenities provided at Keio Plaza Hotel Tokyo Premier Grand. Be sure to enjoy a meal at any of the 11 onsite restaurants, which feature fusion cuisine and more. In addition to an art gallery on site and shopping on site, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Bike rentals, self parking (surcharge), and an electric car charging station
  • A computer station, ATM/banking services, and a front desk safe
  • A banquet hall, secured bicycle storage, and concierge services
  • Guest reviews say great things about the helpful staff and proximity to public transit
Room features
All 165 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • Highchairs, baby baths, and free infant beds
  • Down comforters and free extra futons
  • Bathrooms with designer toiletries and deep soaking tubs
  • 40-inch flat-screen TVs with satellite channels and DVD players
  • Wardrobes/closets, refrigerators, and tablet computers


Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 1000.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free cooked-to-order breakfast available 8:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 11 restaurants and 3 coffee shops
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in common area(s)

Restaurants on site

  • スーパーブッフェ グラスコート
  • フレンチ&イタリアン デュオ・フルシェット
  • 鉄板焼 やまなみ
  • 和食 かがり
  • 寿司 久兵衛

Things to do

  • Art gallery
  • Bicycle rentals
  • Bike parking
  • Bike storage
  • Fitness center
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • DVD player
  • Free cribs/infant beds
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool
  • Soundproofed rooms
  • Supervised childcare (surcharge)
  • Toys


  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator


  • Designated smoking areas (fines apply)
  • Renovated entire property - March 2020
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Free extra futon mattress
  • Heating (climate-controlled)
  • Premium bedding


  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper


  • 40-inch flat-screen TV
  • DVD player
  • Pay movies
  • Satellite channels
  • Tablet computer

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Refrigerator


  • Desk
  • Desk chair
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties



Check-in from 3:00 PM - 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: JPY 1000.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the swimming pool and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

The seasonal pool will be open from July 16 to August 31
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Parking height restrictions apply
Children under 4 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Keio Plaza Hotel Premier Grand
Keio Plaza Tokyo Premier Grand
Keio Plaza Premier Grand
Keio Plaza Tokyo Premier Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel
Keio Plaza Hotel Tokyo Premier Grand Tokyo
Keio Plaza Hotel Tokyo Premier Grand Hotel Tokyo

Frequently asked questions

Does Keio Plaza Hotel Tokyo Premier Grand have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Keio Plaza Hotel Tokyo Premier Grand?

As of Nov 29, 2022, prices found for a 1-night stay for 2 adults at Keio Plaza Hotel Tokyo Premier Grand on Dec 1, 2022 start from P 25,860.05, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Keio Plaza Hotel Tokyo Premier Grand pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Keio Plaza Hotel Tokyo Premier Grand?

Self parking is available for JPY 1000.00 per day.

What time is check-in at Keio Plaza Hotel Tokyo Premier Grand?

Check-in is from 3:00 PM - 5:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Keio Plaza Hotel Tokyo Premier Grand?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Keio Plaza Hotel Tokyo Premier Grand located?

This family-friendly Tokyo hotel is located in a shopping district, within a 15-minute walk of Tokyo Metropolitan Government, Shinjuku Isetan, and Isetan Department Store Shinjuku. Shinjuku Gyoen National Garden and Shibuya Crossing are also within 3 mi (5 km). Tochomae Station is only a 3-minute walk and Nishi-shinjuku Station is 8 minutes.

Can I cancel my reservation for free at Keio Plaza Hotel Tokyo Premier Grand and receive a full refund?

Yes, Keio Plaza Hotel Tokyo Premier Grand offers free cancellation on select room rates, because flexibility matters! Please refer to Keio Plaza Hotel Tokyo Premier Grand cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 10 - Excellent. 182 out of 255 reviews" "
" "10 - Excellent 71%
Rating 8 - Good. 53 out of 255 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 9 out of 255 reviews" "
" "6 - Okay 4%
Rating 4 - Poor. 7 out of 255 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 4 out of 255 reviews" "
" "2 - Terrible 2%




Staff & service




Property conditions & facilities



6/10 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Check in was a long wait. No special check in counter for guests staying on club level
Stayed 3 nights in Nov 2022

4/10 Poor

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I checked in and was so tired I passed out and next morning I saw inside blanket sheet has stain of women’s period.I was feeling so disgusting. And I went downstairs to talk to manager I even show the picture and he said he will sand housekeeping right away but, didn’t come. So I have to call again. I been to so many hotels never had this kind of situation.This hotel is not clean!
Stayed 3 nights in Oct 2022

10/10 Excellent

Michelle Fu-wei
Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are professional and friendly. We like the design of the room overall. We are also impressed by the auto open/close lid of the bidet seat. Convenient, sense of high-tech, and it adds an extra layer of protection against germs and viruses. Great stay. Will come to visit Shinjuku again in three months, and we are planning to stay in this hotel again for sure.
Stayed 1 night in Aug 2022

8/10 Good

Ngai Man
Stayed 4 nights in Jun 2022

10/10 Excellent

Stayed 5 nights in May 2022

10/10 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite Hotels in Tokyo
The hotel was great. All you can eat and drink during tea time and bar time. Bar time has a variety of free alcohol for two hours. Free breakfast was delicious. The freebies are best in Tokyo. The staff are friendly and attentive. They speak English. The hotel is near many restaurants and Shinjuku station.
Stayed 2 nights in Oct 2020

10/10 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay! Big room, nice toiletries, amazing breakfast included with my stay. And I almost missed my bus to the airport (taking taxi from hotel to the airport would have been hell of expensive), but the bell service staff called the next station and told the bus to wait for me while I took the taxi to get to the next station. I would definitely stay there again for my next visit.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing hotel in great location
Stayed 1 night in Feb 2020