Hotels near Dolphin Explorer

"Bathroom had a musty order all week. We had no washcloths upon checkin. Nice resort otherwise. Room a little out dated."

"The property was beautiful, very, very clean. The only feedback i have is that the staff did not understand English in the restaurants very well. When asked for allergies, they did not know or even accommodate. I understand that English is not the country's first language; however, when catering to travellers, it would be beneficial to have workers who understand. Food taste is about 3 stars for the restaurants. Tepyanakki was best for us. Buffet had many options, but in general, basic taste food, no flavour, even salt and pepper were scarce. Dessert however was a 5* and coffee bar was amazing. Overall would visit again maybe for shorter duration "

"3rd time staying, swim out pool was great "

"Great hotel. Walking distance from the market, stores and restaurants. "

"As soon as we arrived the staff was professional and show excellent customer service. The room was clean and the service exceptional "

"Great beach. Oceanfront room excellent. Staff very good, many speak English and if you can speak just a bit of Spanish, no problems. Food: breakfast and lunch buffets very good. La Brisa restaurant excellent. A la carte restaurants at the Palace only so-so ....... assembly line cooking. Noisy: It's a huge property and attracts large groups which can be noisy - especially at the pool. The Palace seemed almost frenetic at times, families with children and US young adults on Spring Break. Also, there are "party boats" which cruise out at sea - constant very loud music. Plenty of beach chairs but not enough at the Pool."

"Fabulous vacation with excellent service!!!! I would highly recommend! My “grande familia” made some amazing memories!!!"

"No beach towels for 3 days as they were out. Waited for 20 minutes for bellhop when we arrived at midnight. Finally we walked to find our own room in the pouring rain."

"Everything was great except the food. Buffet, barefoot grill and preferred lounge were the only real option. The restaurants had long waits, poor service and the food was awful and at times barely edible. "