Stay in this property every year with my family. Why because of the location, amenities and staff. It is in the Ayala center. Adjacent to Shoe mart and Glorietta shopping mall and an indoor connection to Landmark, greenbelt, etc. Everything is there high end low-end. Shopping and eating are all covered. ...
Clean, excellent staff, convenient central location
One of the politest and most courteous hotel staffs I have ever encountered.
Our overall experience at the hotel was good. The staff was friendly and helpful. However, we were disappointed when we saw flies in our food while dining lunch at the Shang Palace Restaurant on 8/17/19. We notified the restaurant staff and the front desk staff, as well. For a 5 star hotel, we didnt ...
thank you was fine ! i would recommend to others !!
Staffs are always ready to assist us. Property is clean and in good location.
Great location, very friendly staff. Hotel had it's quirks (one of 2 elevators was down on one day, aircon unit was a bit finicky and needed to be set exactly correctly or wouldn't cool well, etc.) But the quirks were a very minor inconvenience. People wanting / expecting 100% perfection in their ...
I love that the pool is at the rooftop! The rooms are decent and the location is close to Starbucks and Chinese restaurants.
The location and the hospitality were excellent. However having the dog sniffing our luggage at the hotel entrance is not hygienic. Further more, it is not nice from the concierge with the black suit to ask for the room number for any advice we ask for!
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