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Makati Shangri-La, Manila

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Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Overview of Makati Shangri-La, Manila

Makati Shangri-La, Manila

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Ayala Street and Makati Avenue, Makati, Manila, 1200

Explore the area

  • Popular LocationMakati Medical Center17 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)11 min drive
  • Popular LocationSM City BF Parañaque15 min drive
  • Popular LocationSM North EDSA17 min drive

Choose dates to view prices

About this area

Makati

In the city center and near a metro station, Makati Shangri-La, Manila is in an area with good shopping. Travelers who have shopping on the agenda can visit SM Mall of Asia and Venice Grand Canal Mall, while those looking for another kind of activity may want to check out Manila Bay. Looking to enjoy an event or a game while in town? See what's going on at Smart Araneta Coliseum, or consider a night out at Oasis Manila.
Visit our Makati travel guideOpens in a new window
Map

What's nearby

  • Greenbelt Shopping Mall - 6 min walk
  • Glorietta Mall - 7 min walk
  • Makati Medical Center - 17 min walk
  • SM City BF Parañaque - 15 min drive
  • SM North EDSA - 17 min drive

Restaurants

  • Circles Event Cafe – Garden-view buffet restaurant offering Asian cuisine.
  • Inagiku – Restaurant offering Japanese cuisine. Serves lunch and dinner.
  • Shang Palace – Restaurant offering Chinese cuisine. Serves lunch and dinner.
  • Sage Tapas Bar – Restaurant offering Spanish cuisine.
  • Sage – Fine-dining restaurant offering international cuisine. Serves lunch and dinner daily.

Getting around

  • Manila EDSA Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 11 min drive

About this property

Makati Shangri-La, Manila

Luxury Makati hotel in San Lorenzo, near Makati Medical Center
Along with 5 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. All 696 individually furnished rooms provide free WiFi, free wired Internet, and minibars. Conveniences include refrigerators and coffee makers, and guests will appreciate thoughtful touches like pillow menus and bathrobes.
Makati Shangri-La, Manila offers 696 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. A pillow menu is available. 32-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Makati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Spa at the Shangri La has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 5 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Filipino

Business services

  • Business center
  • Conference center (15780 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sun loungers

Spa

  • Aromatherapy
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Parking included
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Pool
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Business friendly
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5 star
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Policies

Check-in

Check-in from 8:00 AM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 6:00 PM
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 3450 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 627 out of 1000 reviews
5 - Excellent 63%
Rating 4 - Good. 254 out of 1000 reviews
4 - Good 25%
Rating 3 - Okay. 64 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 35 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 1000 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very attentive and friendly from check-in until you check out.
Stayed 1 night in Jan 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

1/5 Terrible

Stayed 1 night in Mar 2020

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Wonderful staff Impressive lobby Lovely hair salon Yummy breakfast restaurant Will recommend and return to this property whenever possible. Clean and bright.
Stayed 2 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Mar 2020