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Makati Shangri-La, Manila

Photo gallery for Makati Shangri-La, Manila

Primary image
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Outdoor pool, open 6:00 AM to 10:00 PM, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Overview of Makati Shangri-La, Manila

Makati Shangri-La, Manila

5.0 star property

4.4/5 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant
Map
Ayala Street and Makati Avenue, Makati, Manila, 1200

Explore the area

  • Popular LocationGreenbelt Shopping Mall4 min walk
  • Popular LocationGlorietta Mall5 min walk
  • Popular LocationMakati Medical Center17 min walk
  • AirportManila (MNL-Ninoy Aquino Intl.)28 min drive

Room options

About this area

Makati

In the entertainment district, Makati Shangri-La, Manila is in Makati Central Business District, a neighborhood in Makati with good shopping. The area's natural beauty can be seen at Rizal Park and Laguna Lake, while The Mind Museum and BGC Arts Center are cultural highlights. Manila Zoo and Star City are also worth visiting.
Visit our Makati travel guideOpens in a new window
Map

What's nearby

  • Greenbelt Shopping Mall - 4 min walk
  • Glorietta Mall - 5 min walk
  • Makati Medical Center - 17 min walk
  • Philippines Stock Exchange - 5 min drive
  • St Luke's Medical Center Global City - 11 min drive

Getting around

  • Manila EDSA Station - 3 min drive
  • Ayala Station - 10 min walk
  • Ninoy Aquino Intl. Airport (MNL) - 29 min drive

About this property

Makati Shangri-La, Manila

5-star luxury hotel in the heart of Makati Central Business District
At Makati Shangri-La, Manila, you can look forward to a roundtrip airport shuttle, a poolside bar, and an art gallery on site. Indulge in a massage, a body treatment, and aromatherapy at Spa at the Shangri La, the onsite spa. Be sure to enjoy a meal at any of the 5 onsite restaurants, which feature Asian cuisine and garden views. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers
  • Free self parking and valet parking
  • Limo/town car service, a 24-hour front desk, and massage treatment rooms
  • Concierge services, a front desk safe, and ATM/banking services
  • Guest reviews give top marks for the helpful staff and location
Room features
All 696 individually furnished rooms feature comforts such as pillow menus and laptop-friendly workspaces, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and coffee/tea makers

Languages

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available through room service
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Circles Event Cafe
  • Inagiku
  • Shang Palace
  • Sage Tapas Bar
  • Sage

Things to do

  • 24-hour fitness center
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (15780 square feet of space)
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sun loungers

Spa

  • Aromatherapy
  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Doorbell and phone notification
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LED TV
  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

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Policies

Check-in

92% of travelers were happy with check-in
Check-in from 8:00 AM - 11:30 PM
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 6:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a negative Antigen COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Due to COVID-19, it is property policy that guests sharing a room must belong to the same household. Guests must present ID for validation of address during check-in.
Guests may be subject to health screenings for COVID-19 at the property.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: PHP 3450 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Manila Makati
Makati Manila Hotel
Makati Shangri-la Hotel Manila
Makati Shangri-la Manila
Manila Makati Shangri-la
Manila Makati Shangri-la Hotel
Manila Shangri-la Makati
Shangri-la Hotel Manila
Shangri-la Makati Hotel
Shangri-la Manila
Makati Shangri La Hotel
Makati Shangri-La Manila Hotel Makati
Makati Shangri-La Manila Metro Manila
Shangri La Makati
Shangri La Manila Makati
Shangrila Makati
Makati Shangri La, Manila
Makati Shangri la Hotel Manila
Makati Shangri-La, Manila Hotel
Makati Shangri-La, Manila Makati
Makati Shangri-La, Manila Hotel Makati

Frequently asked questions

Does Makati Shangri-La, Manila have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Makati Shangri-La, Manila pet-friendly?

No, pets are not allowed at this property.

How much is parking at Makati Shangri-La, Manila?

Self parking and valet parking are free at this property.

What time is check-in at Makati Shangri-La, Manila?

Check-in is from 8:00 AM - 11:30 PM.

What time is check-out at Makati Shangri-La, Manila?

Check-out is at 6:00 PM.

Does Makati Shangri-La, Manila provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PHP 3450 per vehicle applies.

Where is Makati Shangri-La, Manila located?

Located in Makati Central Business District, this luxury hotel is within a 5-minute walk of Greenbelt Shopping Mall and Glorietta Mall. Ayala Center and SM Makati are also within 10 minutes. Ayala Station is 10 minutes by foot and Ayala Center Station is 10 minutes.

Can I cancel my reservation for free at Makati Shangri-La, Manila and receive a full refund?

Yes, Makati Shangri-La, Manila offers free cancellation on select room rates, because flexibility matters! Please refer to Makati Shangri-La, Manila cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 627 out of 1000 reviews
5 - Excellent 63%
Rating 4 - Good. 254 out of 1000 reviews
4 - Good 25%
Rating 3 - Okay. 64 out of 1000 reviews
3 - Okay 6%
Rating 2 - Poor. 35 out of 1000 reviews
2 - Poor 4%
Rating 1 - Terrible. 20 out of 1000 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities
Write a review

4/5 Good

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very attentive and friendly from check-in until you check out.
Stayed 1 night in Jan 2021

5/5 Excellent

Richelle Carmen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2020

1/5 Terrible

MaRoselle
Stayed 1 night in Mar 2020

4/5 Good

Verified traveler
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Wonderful staff Impressive lobby Lovely hair salon Yummy breakfast restaurant Will recommend and return to this property whenever possible. Clean and bright.
Stayed 2 nights in Feb 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 3 nights in Mar 2020

4/5 Good

Verified traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020

2/5 Poor

Anthony, CALIFORNIA
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The definitely was not a 5* hotel room smeels like old musk also ans room was outdated
Stayed 2 nights in Mar 2020

4/5 Good

We Siang
Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2020

5/5 Excellent

Verified traveler
Liked: Cleanliness, staff & service
very safe place to stay/ a little bit pricey/ wish to have more selections of local fruits and Filipino foods during breakfast .
Stayed 2 nights in Feb 2020

5/5 Excellent

Robert
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020