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Cerulean Tower Tokyu Hotel

Photo gallery for Cerulean Tower Tokyu Hotel

Exterior
Indoor pool
Room service - dining
Premium bedding, down comforters, minibar, in-room safe
TV

Overview of Cerulean Tower Tokyu Hotel

VIP Access

Cerulean Tower Tokyu Hotel

4.5 star property

4.7/5 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo, Tokyo-to, 150-8512

Explore the area

  • Popular LocationShibuya Crossing7 min walk
  • Popular LocationTokyo Anime Center8 min walk
  • Popular LocationYoyogi Park18 min walk
  • AirportTokyo (HND-Haneda)35 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Tokyo

Cerulean Tower Tokyu Hotel is located in Shibuya, a neighborhood in Tokyo, and is in the entertainment district and near a metro station. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's central location.

What's nearby

  • Shibuya Crossing - 7 min walk
  • Shibuya Hikarie - 8 min walk
  • Tokyo Anime Center - 8 min walk
  • NHK Hall - 16 min walk
  • Yoyogi Park - 18 min walk

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 35 min drive

About this property

Cerulean Tower Tokyu Hotel

4.5-star luxury hotel located in Shibuya
Located close to Shibuya Crossing, Cerulean Tower Tokyu Hotel provides a roundtrip airport shuttle, a grocery/convenience store, and a coffee shop/cafe. Indulge in a massage, a facial, and a body treatment at the onsite spa. Be sure to enjoy a meal at any of the 7 onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Full breakfast (surcharge), self parking (surcharge), and luggage storage
  • Concierge services, a front desk safe, and a banquet hall
  • Free newspapers, a computer station, and a porter/bellhop
  • Guest reviews give top marks for the central location
Room features
All 408 rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and air conditioning. Guest reviews highly rate the comfortable rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with designer toiletries and toilets with electronic bidets
  • TVs with cable channels
  • Refrigerators, electric kettles, and heating

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 4000 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM - 8:00 PM
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–10:30 AM: JPY 4110-4110 for adults and JPY 2055-4110 for children
  • 7 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • COUCAGNO

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (108 square feet)
  • Meeting room

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Breakfast is not included in the Breakfast rate for children ages 0-6 who stay at no charge.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between JPY 4110 and JPY 4110 for adults, JPY 2055 and JPY 4110 for children (approximately)
  • Airport shuttle fee: JPY 15000 per vehicle (maximum occupancy 6)
  • Self parking fee: JPY 4000 per night
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 13 years of age are not allowed in the Executive Salon.
The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo

Frequently asked questions

Does Cerulean Tower Tokyu Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:00 PM.

Is Cerulean Tower Tokyu Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Cerulean Tower Tokyu Hotel?

Self parking is available for JPY 4000 per night.

What time is check-in at Cerulean Tower Tokyu Hotel?

Check-in is from 2 PM - 1:00 AM.

What time is check-out at Cerulean Tower Tokyu Hotel?

Check-out is at noon.

Does Cerulean Tower Tokyu Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–8:00 PM on request. A fee of JPY 15000 per vehicle applies.

Where is Cerulean Tower Tokyu Hotel located?

Located in Shibuya, this luxury hotel is 0.4 mi (0.6 km) from Shibuya Crossing and within 3 mi (5 km) of Tokyo National Olympic Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 4-minute walk and Shinsen Station is 8 minutes.

Can I cancel my reservation for free at Cerulean Tower Tokyu Hotel and receive a full refund?

Yes, Cerulean Tower Tokyu Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Cerulean Tower Tokyu Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 766 out of 1005 reviews" "
" "5 - Excellent 76%
Rating 4 - Good. 172 out of 1005 reviews" "
" "4 - Good 17%
Rating 3 - Okay. 43 out of 1005 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 16 out of 1005 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 8 out of 1005 reviews" "
" "1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Doron
Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great location. very friendly staff.

5/5 Excellent

Israel
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first time in Tokyo, this was my last stop and stay Hotel, Cerulean was fantastic, and the staff were so hopeful and bilingual, I appreciate it very much because my Japanese language skills are not so great. I loved the view, I think if I was located on the north side tower I would be able to see Mt Fuji because I caught it from distance, everything else was stunning, and I loved my stay! Thank you again to all the staff!
Stayed 3 nights in Nov 2022

5/5 Excellent

Doron
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 9 nights in Nov 2022

5/5 Excellent

Woon Shun
Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room is a bit tired but the service is impeccable
Stayed 5 nights in Nov 2022

3/5 Okay

Elaine
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good stay. But the location is very inconvenient for travellers like me who has big luggages and arriving at the hotel by train (unless you are willing to pay for taxi).
Stayed 3 nights in Nov 2022

5/5 Excellent

Colbert, Honolulu
Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Shibuya. So conveniently located that it is within easy walking distance to everything you would want to access in Shibuya. The property itself is well maintained and has excellent staff. My room was spacious and well appointed. The conference facilities were outstanding. Would stay there again and definitely recommend it to other travelers.
Stayed 4 nights in Oct 2022

5/5 Excellent

Andy, London
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great views. Staff were really helpful. Would recommend
Stayed 1 night in Nov 2022

5/5 Excellent

Derek
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on Executive floor. Very spacious room, beautiful city view (could see Mt Fuji) and minutes walk to Shibuya subway station. Very convenient. Will definitely stay here again.

5/5 Excellent

Jeffrey
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 5 nights in Oct 2022

4/5 Good

Darlene
Liked: Staff & service, property conditions & facilities
A little overpriced but property was beautiful in a great location
Stayed 3 nights in Oct 2022