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Overview of Cerulean Tower Tokyu Hotel

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Room Service - Dining
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
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Cerulean Tower Tokyu Hotel

4.5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCerulean Tower2 min walk
    Popular LocationShibuya Crossing6 min walk
    Popular LocationShibuya Hikarie7 min walk
    AirportTokyo (HND-Haneda)33 min drive

Choose dates to view prices

  • Check-in 21:00 - Check out 9:00 - King Non-Smoking

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsCheck-in 21:00 - Check out 9:00 - King Non-Smoking
  • Executive Suite, Non Smoking

    Room amenities

    • 74 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite, Non Smoking
  • Twin Room, Smoking, Corner

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsTwin Room, Smoking, Corner
  • Deluxe Twin Room, Non Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsDeluxe Twin Room, Non Smoking
  • Superior Twin Smoking

    4.2/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsSuperior Twin Smoking
  • Executive Superior King Non-Smoking

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Superior King Non-Smoking
  • Executive King Non-Smoking

    4.8/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive King Non-Smoking
  • Executive Deluxe Twin , Non Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsExecutive Deluxe Twin , Non Smoking
  • Deluxe King Non-Smoking

    4.9/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe King Non-Smoking
  • Executive Twin Non-Smoking

    4.8/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsExecutive Twin Non-Smoking
  • Check-in 21:00 - Check out 9:00 - Superior King Non-Smoking

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsCheck-in 21:00 - Check out 9:00 - Superior King Non-Smoking
  • Executive Corner Twin, Non Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsExecutive Corner Twin, Non Smoking
  • Corner King, Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsCorner King, Smoking
  • Check-in 21:00 - Check out 9:00 - Superior Twin Non-Smoking

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 4
    • 2 Large Twin Beds
    More detailsCheck-in 21:00 - Check out 9:00 - Superior Twin Non-Smoking
  • Superior Twin Non-Smoking

    4.8/5 guest room rating

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 5
    • 2 Large Twin Beds
    More detailsSuperior Twin Non-Smoking
  • Executive Deluxe King, Non Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Deluxe King, Non Smoking
  • Junior Suite Non-Smoking

    Room amenities

    • 59.9 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsJunior Suite Non-Smoking
  • King Non-Smoking

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsKing Non-Smoking
  • Double Room, Smoking

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Smoking
  • Twin Room, Non Smoking, Corner

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 5
    • 2 Large Twin Beds
    More detailsTwin Room, Non Smoking, Corner
  • Double Room, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room, Non Smoking
  • Corner King Non-Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsCorner King Non-Smoking
  • Executive Corner King Non-Smoking

    Room amenities

    • 49 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Corner King Non-Smoking
  • Superior King, Smoking

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsSuperior King, Smoking
  • Check-in 21:00 - Check out 9:00 - Double Room, Non Smoking

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsCheck-in 21:00 - Check out 9:00 - Double Room, Non Smoking
  • King Smoking

    4.9/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsKing Smoking
  • Deluxe King, Smoking

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe King, Smoking
  • Executive Double Room, Non Smoking

    Room amenities

    • 28 sq m
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsExecutive Double Room, Non Smoking
  • Superior King Non-Smoking

    4.9/5 guest room rating

    Room amenities

    • 38 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior King Non-Smoking
  • Family Room (Adjoining Room)

    Room amenities

    • 75 sq m
    • City view
    • Sleeps 8
    • 1 King Bed OR 2 Large Twin Beds
    More detailsFamily Room (Adjoining Room)
  • Japanese Suite Non-Smoking

    Room amenities

    • 59.9 sq m
    • Sleeps 4
    • 2 Large Twin Beds OR 1 King Bed
    More detailsJapanese Suite Non-Smoking
  • Corner Suite Non-smoking

    Room amenities

    • 85.3 sq m
    • City view
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More detailsCorner Suite Non-smoking

About this area

Tokyo

Located in Tokyo's Shibuya neighborhood, Cerulean Tower Tokyu Hotel is in the city center and near a metro station. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's central location.
Popular Location

What's nearby

  • Cerulean Tower - 2 min walk
  • Shibuya Crossing - 6 min walk
  • Shibuya Hikarie - 7 min walk
  • NHK Hall - 16 min walk
  • Yoyogi National Gymnasium - 18 min walk

Getting around

  • Shibuya Station - 4 min walk
  • Shinsen Station - 8 min walk
  • AirportHaneda Airport (HND) - 33 min drive

About this property

Cerulean Tower Tokyu Hotel

Luxury Tokyo hotel in Shibuya, walk to Shibuya Crossing
6 restaurants, a full-service spa, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 408 rooms offer free WiFi and free wired Internet, TVs with cable channels, and comforts like premium bedding and pillow menus. Guests will also find 24-hour room service, refrigerators, and minibars.
Cerulean Tower Tokyu Hotel offers 408 accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and toilets with an electronic bidet.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Cerulean Tower Fitness Fitness Club & Spa. Services include facials and body treatments. The spa is equipped with a sauna and a spa tub.

The spa is open select days.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 3300 per night)
  • Onsite parking is wheelchair accessible
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 3993-3993 for adults and JPY 1996-3993 for children
  • 6 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Fitness center
  • Full-service spa
  • Swimming pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (108 square feet)

Spa

  • Body treatments
  • Facials
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in from 2 PM - 1:00 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 3993 and JPY 3993 for adults, JPY 1996 and JPY 3993 for children (approximately)
  • Self parking fee: JPY 3300 per night
  • Facilities fee: JPY 2200 per person and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 13 years of age are not allowed in the Executive Salon.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub

Property is also known as

Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo

Frequently asked questions

Can I cancel my reservation for free at Cerulean Tower Tokyu Hotel and receive a full refund?
Yes, Cerulean Tower Tokyu Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Cerulean Tower Tokyu Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Cerulean Tower Tokyu Hotel?
As of Jan 16, 2021, prices found for a 1-night stay for 2 adults at Cerulean Tower Tokyu Hotel on Jan 17, 2021 start from P14,811, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Cerulean Tower Tokyu Hotel have a pool?
Yes, this property has a pool.
Is Cerulean Tower Tokyu Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Cerulean Tower Tokyu Hotel?
Self parking is available for JPY 3300 per night.
What time is check-in at Cerulean Tower Tokyu Hotel?
Check-in is from 2 PM - 1:00 AM.
What time is check-out at Cerulean Tower Tokyu Hotel?
Check-out is at noon.
Does Cerulean Tower Tokyu Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Cerulean Tower Tokyu Hotel located?
Located in Shibuya, this luxury hotel is 0.3 mi (0.5 km) from Shibuya Crossing and within 3 mi (5 km) of Tokyo National Olympic Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 4-minute walk and Shinsen Station is 8 minutes.
4.7
Exceptional
Rating 5 - Excellent. 1003 out of 1319 reviews
5 - Excellent 76%
Rating 4 - Good. 245 out of 1319 reviews
4 - Good 19%
Rating 3 - Okay. 43 out of 1319 reviews
3 - Okay 3%
Rating 2 - Poor. 21 out of 1319 reviews
2 - Poor 2%
Rating 1 - Terrible. 7 out of 1319 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveler, Traveled with family
Happy face iconLiked: Cleanliness, staff & service
Great hospitality and good service. Well controlled COVID19 measures
Stayed 3 nights in Dec 2020

4/5 Good

Business traveler, Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, established Japanese branded 5* Hotel
Stayed 3 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerulean Tower provided a wonderful stay for 2 nights. The staff go above and beyond to unseen levels of exceeding guest expectations. They trigger automatic door sensors as you walk up so you don't have to wait for them to open. They press the elevator button and hold the door for you so you don't have to wait for the elevator to arrive. They upgraded our room and gave us free access to the health club (gym & pool) because of my Expedia gold membership. They even left us an exquisitely wrapped and very tasty box of Japanese desserts as a gift. Location was perfect. The room was huge with a bathtub overlooking the city. 7-Eleven on the ground floor for convenience and many restaurants to choose from inside the hotel. It did cost a little more than comparable hotels during the same days but it was worth it and the value was undeniable.
Stayed 2 nights in Mar 2020

3/5 Okay

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Never return
Pre-booked an Exec Lounge room, but Coved-19 meant the lounge was closed - and no buffet service including breakfast. No offer of a refund, and an actual service provision that was very poor. Mean breakfast options for example. Surprising to feel so poorly treated when they desperately needed business. We will never return.
Stayed 2 nights in Mar 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything just perfect. Early check in,upgraded room with beautiful view. Stud very helpful.
Stayed 3 nights in Mar 2020

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