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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Hotel New Otani Tokyo Garden Tower

Star Rating
4.5 out of 5

Photo gallery

Featured image
View from Room
Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
TV, pay-per-view films

Guest reviews

4.4/5 Excellent
1,105 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Map

4-1 Kioi-Cho, Chiyoda-ku, Tokyo, Tokyo-to

Explore the area

Popular LocationTokyo Imperial Palace3 min drive
Popular LocationTokyo Midtown4 min drive
Popular LocationTokyo National Olympic Stadium4 min drive
AirportTokyo (HND-Haneda)27 min drive

Choose dates to view prices

  • Garden Tower Standard Room

    Photos of Garden Tower Standard Room

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More detailsGarden Tower Standard Room

  • Deluxe Room, Tower

    Photos of Deluxe Room, Tower

    4.7/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 4
    • 1 King Bed OR 2 Twin Beds
    More detailsDeluxe Room, Tower

  • Junior Suite, Garden View, Tower

    Photos of Junior Suite, Garden View, Tower

    5/5 guest room rating

    Room amenities

    • 74 sq m
    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds
    More detailsJunior Suite, Garden View, Tower

  • Standard Room, Garden View

    Photos of Standard Room, Garden View

    4.8/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Room, Garden View

  • Garden Tower Deluxe Triple Room

    Photos of Garden Tower Deluxe Triple Room

    4.8/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 5
    • 3 Large Twin Beds
    More detailsGarden Tower Deluxe Triple Room

  • Garden Tower Standard Twin Room

    Photos of Garden Tower Standard Twin Room

    4.4/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsGarden Tower Standard Twin Room

  • Garden Tower Standard Double Room, Non Smoking

    Photos of Garden Tower Standard Double Room, Non Smoking

    5/5 guest room rating

    Room amenities

    • 2 sq m
    • Sleeps 4
    • 1 Queen Bed
    More detailsGarden Tower Standard Double Room, Non Smoking

  • Standard Triple Room

    Photos of Standard Triple Room

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • City view
    • Sleeps 5
    • 2 Twin Beds and 1 Twin Murphy Bed
    More detailsStandard Triple Room

About this area

Tokyo

Located in Tokyo's Chiyoda neighbourhood, Hotel New Otani Tokyo Garden Tower is near a metro station. Tokyo Imperial Palace and Tokyo Takarazuka Theatre are cultural highlights, and some of the area's activities can be experienced at Roppongi Hills and La Qua Tokyo Dome City. Looking to enjoy an event or a game? See what's going on at Nippon Budokan or Tokyo National Olympic Stadium. Our guests love the hotel's convenience for public transport: Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Tokyo Imperial Palace - 3 min drive
  • Shinjuku Gyoen National Garden - 3 min drive
  • Nippon Budokan - 3 min drive
  • Tokyo Midtown - 4 min drive
  • Tokyo National Olympic Stadium - 4 min drive

Getting around

  • Kojimachi Station - 6 min walk
  • Yotsuya Station - 9 min walk
  • Tokyo (NRT-Narita Intl.) - 50 min drive

Restaurants

  • Where to eat
  • La Tour D Argent – Fine-dining restaurant offering French cuisine. Open on selected days.
  • Taikan-en – Restaurant offering Chinese cuisine. Serves lunch and dinner daily.
  • Senbazuru – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.
  • Sekishin-tei – Restaurant offering Japanese cuisine. Serves lunch and dinner daily.

About this property

Hotel New Otani Tokyo Garden Tower

Luxury Tokyo hotel in Chiyoda, near Shinjuku Gyoen National Garden
This hotel features 20 restaurants, 4 bars/lounges and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/café, outdoor tennis courts and spa services. All 836 rooms offer free WiFi and free wired Internet, plus fridges and TVs with digital channels. Minibars, room service (during limited hours) and free newspapers are among the other amenities available to guests.
Hotel New Otani Tokyo Garden Tower offers 836 forms of accommodation with minibars and a safe. Televisions come with premium digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Protective shields in place at main contact areas

Safety measures

Hand sanitiser provided
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Return airport shuttle (surcharge) from 7:30 AM to 9:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 4235-6050 per person
  • 20 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • Room service available

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Golf driving range
  • Shopping
  • Spa services
  • Tennis

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tennis lessons
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Business services

  • 1 meeting room
  • Business centre
  • Computer station

Outdoors

  • Garden
  • Japanese garden

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Climate control (air conditioning)

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • Digital channels
  • Films for purchase
  • Premium channels
  • TV

Food and drink

  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Airport shuttle service is available at scheduled times from 7:30 AM to 9:30 PM
Fees may apply; contact the property in advance to get details
Children age 0-5 stay free only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children who stay free.
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between JPY 4235 and JPY 6050 per person (approximately)
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Airport shuttle fee per child: JPY 1600 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

One child aged 5 years old or younger stays free per registered adult when occupying the parent or guardian's room, using existing bedding
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility or spa tub

Frequently asked questions

Can I cancel my reservation for free at Hotel New Otani Tokyo Garden Tower and receive a full refund?
Yes, Hotel New Otani Tokyo Garden Tower offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Otani Tokyo Garden Tower cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at Hotel New Otani Tokyo Garden Tower?
Check-in is from 2:00 PM to midnight. After-hours check-in is not available.
What time is check-out at this hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 3200 per person, one-way, applies.
Where is Hotel New Otani Tokyo Garden Tower located?
Located in Chiyoda, this luxury hotel is within 2 mi (3 km) of National Diet Building, Shinjuku Gyoen National Garden, and Tokyo Midtown. Nippon Budokan and Tokyo National Olympic Stadium are also within 2 miles (3 km). Kojimachi Station is 6 minutes by foot and Akasaka-Mitsuke Station is 8 minutes.

Guest reviews

Overall score and ratings for Hotel New Otani Tokyo Garden Tower

4.4
Excellent
1,105 reviews
5 - Excellent
639
4 - Good
327
3 - Okay
77
2 - Mediocre
37
1 - Poor
25
4.5
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

Verified traveler
8 Apr 2020
    This traveler didn’t leave comments with their review
    Stayed 1 night in Apr 2020

    5/5 Excellent

    Donald
    6 Apr 2020
    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 8 nights in Mar 2020

    5/5 Excellent

    Nathan, Australia
    4 Apr 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I have stayed at the main a few times I was not aware that the views from garden tower would be so good.

    Stayed 2 nights in Mar 2020

    5/5 Excellent

    Julian, Dorking, UK
    Traveled with partner
    24 Mar 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel s in a central location with the addition of a well kept Japanese Garden. Staff were both courteous and helpful. I'm happy to recommend the hotel even though it is a bit pricy compared with the other hotels we stayed in around Japan but there again, it is in central Tokyo.

    Stayed 1 night in Mar 2020

    5/5 Excellent

    Gabriel, Toronto, Ontario, Canada
    Traveled with family
    21 Mar 2020
    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The staff was friendly and courteous. The location was great, within walking distance of the metro and nearby shops. The view was fantastic, being able to see Mt Fuji in the distance as well as the Olympic stadium nearby. The room was nice and comfortable and well kept. I'd definitely stay here again on a future trip to Tokyo.

    Stayed 4 nights in Mar 2020