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Hotel New Otani Tokyo Garden Tower

4.5 star property
Luxury hotel with 20 restaurants and bars

Choose dates to view prices

Photo gallery for Hotel New Otani Tokyo Garden Tower

Restaurant
Exterior
Property amenity
Dining
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Room service
  • Spa

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Garden Tower Standard Twin Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Garden View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
Toilet with electronic bidet
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Triple Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Triple Room, Non Smoking

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
3 bedrooms
Shower/tub combination
Toilet with electronic bidet
  • 40 sq m
  • 3 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin Room, Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 4people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 6
  • 4 Twin Beds

View all photos for Garden Tower Suite Twin Room, Non Smoking,

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite Twin Room, Non Smoking,

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
Toilet with electronic bidet
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Suite For 3people, NonSmoking, Breakfast Included(Free Breakfast For Kids Sharing a bed

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • 1 bedroom
  • Sleeps 5
  • 3 Twin Beds

View all photos for Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin 2 Rooms (Connecting Rooms)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 8
  • 4 Twin Beds

View all photos for Garden Tower Deluxe Room, Non Smoking, Run of House

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Room, Non Smoking, Run of House

8.8 out of 10
Excellent
(13 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • 50 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden Tower Deluxe Triple Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Deluxe Triple Room, Non Smoking

9.4 out of 10
Exceptional
(20 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • 50 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 1 Twin Murphy Bed

View all photos for Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Twin Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double Room, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

View all photos for Garden Tower Standard Double Room, Garden View, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double Room, Garden View, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
Private bathroom
  • 27 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Twin Room, Non Smoking, Early check-in from 9:00, check-out 12:00

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

1 bedroom, hypo-allergenic bedding, down comforters, minibar

Garden Tower Standard Double, Non-Smoking(Restaurant reservations are not guaranteed from 12/31-1/2)

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Shower/tub combination
  • Sleeps 4
  • 1 Queen Bed

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Exterior

Hotel New Otani Tokyo The Main

Chiyoda
  • Pool
  • Spa
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,054 reviews
Hotel New Otani Tokyo The Main
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About the neighborhood

Map
4-1 Kioi-cho Chiyoda-ku, Hotel New Otani Tokyo Garden Tower, Tokyo, Tokyo-to, 102-8578

What's nearby

  • Tokyo Midtown - 2 min drive - 1.7 km
  • Nippon Budokan - 3 min drive - 2.7 km
  • Tokyo Imperial Palace - 3 min drive - 2.7 km
  • Tokyo Dome - 3 min drive - 4.4 km
  • Tokyo Tower - 3 min drive - 3.1 km

Getting around

  • Fukuma Station - 9 min walk
  • Yotsuya Station - 10 min walk
  • Narita Intl. Airport (NRT) - 80 min drive

Restaurants

  • View & Dining The Sky
  • ‪SATSUKI - ‬1 min walk
  • ‪ガーデンラウンジ - ‬4 min walk
  • ガンシップ
  • ‪紀尾井ホール - ‬2 min walk

About this property

Hotel New Otani Tokyo Garden Tower

Luxury hotel near Tokyo Imperial Palace
A grocery/convenience store, shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Hotel New Otani Tokyo Garden Tower. Treat yourself to spa services, such as a facial or a body treatment. Be sure to enjoy a meal at any of the 20 on-site restaurants. Free WiFi in public areas is available to all guests, along with a Japanese garden and a hair salon.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • Free newspapers, a porter/bellhop, and a computer station
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 836 rooms boast comforts such as air conditioning, in addition to perks like free internet and safes. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Toilets with electronic bidets, shower/tub combinations, and free toiletries
  • 30-inch TVs with premium channels
  • Refrigerators, daily housekeeping, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:30 AM to 9:30 PM at scheduled times
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,680 to 8,855 for adults and JPY 3,220 to 5,175 for children
  • 20 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe

Things to do

  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 30-inch TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Breakfast is not included in the breakfast rates for children 4-5 years old, and can be requested onsite for the listed child breakfast fee.
Meals are not included in the room rate for children ages 5 and younger included in the reservation.

Renovations and closures

This property is closed from January 12 2026 to January 13 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3680 to 8855 for adults, and JPY 3220 to 5175 for children
  • Airport shuttle fee: JPY 3600 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way)
  • Facilities fee: JPY 6000 per person, per day and includes use of: sauna; spa; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children.

We should mention

The seasonal pool will be open from July 11 to September 07
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the swimming pool or hot tub
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel New Otani Tokyo Garden Tower
Hotel New Otani Garden Tower
New Otani Tokyo Garden Tower
New Otani Garden Tower
Hotel New Otani Tokyo Garden Tower Japan
New Otani Tokyo Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel
Hotel New Otani Tokyo Garden Tower Tokyo
Hotel New Otani Tokyo Garden Tower Hotel Tokyo

Frequently asked questions

Does Hotel New Otani Tokyo Garden Tower have a pool?

Yes, this property has a seasonal outdoor pool.

Is Hotel New Otani Tokyo Garden Tower pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel New Otani Tokyo Garden Tower?

Self parking is free at this property.

What time is check-in at Hotel New Otani Tokyo Garden Tower?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel New Otani Tokyo Garden Tower?

Check-out is at noon.

Does Hotel New Otani Tokyo Garden Tower provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:30 AM–9:30 PM at scheduled times. A fee of JPY 3600 per person applies.

Where is Hotel New Otani Tokyo Garden Tower located?

Located in Chiyoda, this luxury hotel is within 1 mi (2 km) of Hotel New Otani Tokyo and Tokyo Imperial Palace. Tokyo Tower and Tokyo Dome are also within 3 mi (5 km). Fukuma Station is 9 minutes by foot and Kojimachi Station is 9 minutes.

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Hotel New Otani Tokyo Garden Tower Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of restaurants within walking distance.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
All around fantastic hotel with exceptional staff and service! I will definitely stay here again and recommend to my friends!
Stayed 4 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great stay! Clean, comfortable and amazing pool and grounds.
Stayed 6 nights in Jun 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. The staff are incredibly helpful and friendly. Tons of dining options that are all fantastic!
Stayed 4 nights in Jul 2025

8/10 Good

Pota

Liked: Cleanliness, property conditions & facilities
Happy with our stay
Stayed 5 nights in Jun 2025

10/10 Excellent

Jodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the inside of this hotel, just beautiful. Close to the train station and fantastic night life. Would definitely recommend and stay again!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is beautiful. Extra charges for amenities like pool and gym, limited hours for nearby coffee shops and restaurants, and expense of hotel restaurants are challenging for jet lagged travellers.
Stayed 2 nights in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful hotel and we loved our stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely friendly and helpful. Our room was a nice size for three grown adults.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at the hotel was nice and friendly! They were all so helpful. The area around the hotel had convenient stores, department stores, and public transportation, as well as many restaurants. Loved our stay. Perfect for our first trip to Japan!
Stayed 6 nights in Aug 2025

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities
They have their own Japanerse garden
Stayed 4 nights in Jul 2025

10/10 Excellent

Elyne

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful property, loved everything about it.
Stayed 4 nights in Mar 2025

8/10 Good

peter

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and the room was very nice.
Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The garden is absolutely stunning, along w the personalities of all of the staff. We had an exceptional experience. The hospitality is next level. The location is wonderful, within walking distance of plenty. We often took the subway lines from the Akasaka Mitsuke station to venture to different areas; this hotel is in prime location to do so.
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful
Stayed 9 nights in Jun 2025

10/10 Excellent

DEAN

Liked: Cleanliness, amenities, property conditions & facilities
This is a solid, reliable, conservative property with excellent service and facilities.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 8 nights in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Always a beautiful location!
Stayed 4 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
Very plush hotel and shops
Stayed 3 nights in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel New Otani Tokyo Garden Tower was an absolute dream. The hotel and grounds are gorgeous, and our room was spacious. It also had a great view of the gardens and waterfall below. It is conveniently located near the subway and close to lots of restaurants. My kids and I enjoyed the pool and the lovely service. I didn't want to leave!
Stayed 8 nights in Jul 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really enjoyed my stay, was here for a girls trip for 7 nights. Was a little confusing getting around because its connected to The Main Hotel New Otani. But overall very satisfied
The view
The garden
Stayed 7 nights in Jul 2025

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, property conditions & facilities
Was great! Near restaurants, train station and more
Stayed 4 nights in Jun 2025

10/10 Excellent

Sayeh

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in May 2025

10/10 Excellent

YuyuG

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and clean hotel. The garden is gorgeous and the train station is around the corner
Stayed 4 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Loved everything
Stayed 4 nights in Jun 2025