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Palace Hotel Tokyo

Photo gallery for Palace Hotel Tokyo

Indoor pool
Indoor pool
Indoor pool
Balcony
Balcony

Overview of Palace Hotel Tokyo

Palace Hotel Tokyo

5-star property

9.6/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1-1-1 Marunouchi, Chiyoda, Tokyo, Tokyo-to, 100-0005

Explore the area

  • Popular LocationHibiya Park15 min walk
  • Popular LocationTokyo Imperial Palace17 min walk
  • Popular LocationNippon Budokan8 min drive
  • AirportTokyo (HND-Haneda)31 min drive

Room options

About this area

Tokyo

Palace Hotel Tokyo is located in Chiyoda, a neighborhood in Tokyo, and is near a metro station. The area's natural beauty can be seen at Wadakura Fountain Park and Imperial Palace East Gardens, while Museum of the Imperial Collections and Tei-Park, Communication Park are cultural highlights. Check out an event or a game at Tokyo Dome, and consider making time for Tokyo Disneyland®, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.
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Map

What's nearby

  • Wadakura Fountain Park - 3 min walk
  • Museum of the Imperial Collections - 4 min walk
  • Hibiya Park - 15 min walk
  • Tokyo Imperial Palace - 17 min walk
  • Nippon Budokan - 8 min drive

Getting around

  • Otemachi Station - 7 min walk
  • Tokyo Station - 10 min walk
  • Haneda Airport (HND) - 31 min drive

Restaurants

  • Grand Kitchen - 3 min walk
  • Amber Palace - 4 min walk
  • Yamaya - 5 min walk
  • Tully's Coffee - 5 min walk
  • Maison Kayser Cafe - 6 min walk

About this property

Palace Hotel Tokyo

5-star luxury hotel located in Chiyoda
Located close to Museum of the Imperial Collections and Wadakura Fountain Park, Palace Hotel Tokyo provides a grocery/convenience store, a terrace, and shopping on site. Treat yourself to a massage, a body treatment, or a manicure/pedicure at evian SPA TOKYO, the onsite spa. Yoga classes are offered at the 24-hour gym; the property also has a coffee shop/cafe, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as 3 bars and conference space.
You'll also find perks like:
  • An indoor pool
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Limo/town car service, concierge services, and multilingual staff
  • A banquet hall, a ballroom, and a 24-hour front desk
  • Guest reviews give top marks for the breakfast, proximity to public transit, and first-rate property condition
Room features
All 284 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Rainfall showers, separate tubs/showers, and bidets
  • LCD TVs with premium channels and DVD players
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Palace Hotel Tokyo is listed in the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (JPY 3,300 per night; includes in/out privileges)
  • Valet parking on site (JPY 4,300 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Daily full breakfast available for a fee: JPY 5,405 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • GO
  • GRAND KITCHEN
  • TATSUMI
  • WADAKURA

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Yoga classes

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian-cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • DVD player
  • LCD TV with premium digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Similar properties

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Chiyoda
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5 star
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Guest rating 4.5+
Guest rating 4.5+
Hotel
Hotel
Family friendly
Family friendly
Pool
Pool

Policies

Check-in

Check-in from 3:00 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Following policies apply to guests staying in Club Deluxe King, Grand Deluxe Twin Room, Deluxe Twin Room (Triple Use), Executive Suite, Garden Suite, and Chiyoda Suite: 1) Children 12 years old and younger are not permitted in Club Lounge after 5:30 PM. 2) Children ages 5 to 15 are only allowed to use the pool from 9 AM to 5 PM with adult supervision.

Renovations and closures

The following facilities or services will be unavailable from January 17 2023 to January 18 2023 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 10000.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: JPY 5405 per person (approximately)
  • Self parking fee: JPY 3300 per night (in/out privileges)
  • Valet parking fee: JPY 4300 per night (in/out privileges)
  • Rollaway bed fee: JPY 10000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Palace Tokyo
Hotel Tokyo Palace
Palace Hotel Tokyo
Palace Tokyo
Palace Tokyo Hotel
Tokyo Hotel Palace
Tokyo Palace
Tokyo Palace Hotel
Grand Palace Chiyoda
Grand Palace Hotel Tokyo
Hotel Grand Palace Tokyo, Japan
Palace Hotel Tokyo Japan
Palace Hotel Tokyo Hotel
Palace Hotel Tokyo Tokyo
Palace Hotel Tokyo Hotel Tokyo

Frequently asked questions

Does Palace Hotel Tokyo have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM. The pool will be unavailable from January 17 2023 to January 18 2023 (dates subject to change).

How much does it cost to stay at Palace Hotel Tokyo?

As of Jan 28, 2023, prices found for a 1-night stay for 2 adults at Palace Hotel Tokyo on Feb 27, 2023 start from P 38,920.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Hotel Tokyo?

Self parking is available for JPY 3300 per night. Valet parking is available for JPY 4300 per night.

What time is check-in at Palace Hotel Tokyo?

Check-in is from 3:00 PM - 3:00 AM. After-hours check-in is not available.

What time is check-out at Palace Hotel Tokyo?

Check-out is at noon.

Where is Palace Hotel Tokyo located?

Located in Chiyoda, this luxury hotel is within a 5-minute walk of Imperial Palace East Gardens, Wadakura Fountain Park, and Museum of the Imperial Collections. Masakado Kubizuka and Marunouchi Building are also within 10 minutes. Otemachi Station is 7 minutes by foot and Nijubashimae (Marunouchi) Station is 8 minutes.

Can I cancel my reservation for free at Palace Hotel Tokyo and receive a full refund?

Yes, Palace Hotel Tokyo offers free cancellation on select room rates, because flexibility matters! Please refer to Palace Hotel Tokyo cancellation policy on our site for more details about any exclusions or requirements.

Palace Hotel Tokyo Reviews

Palace Hotel Tokyo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 853 out of 965 reviews" "
" "10 - Excellent 88%
Rating 8 - Good. 86 out of 965 reviews" "
" "8 - Good 9%
Rating 6 - Okay. 15 out of 965 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 6 out of 965 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 5 out of 965 reviews" "
" "2 - Terrible 1%

9.8/10

Cleanliness

9.6/10

Staff & service

9.7/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Meora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Mirsada

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Amazing and attentive staff Had access to club lounge- such a wonderful treat with great food and caring staff. Have stayed at many luxury hotels and this rates among the best for service
Stayed 3 nights in Oct 2022

10/10 Excellent

Murray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotel stays we have ever had!
From start to finish, our stay at the Palace Hotel was excellent! The hotel is absolutely beautiful and the service is courteous and impeccable. The location of the hotel is ideal, being across from the Imperial Palace grounds. The room was spacious, clean and very comfortable. The view from our balcony was absolutely beautiful and we enjoyed relaxing there with a cup of tea every evening. We had access to the club lounge and enjoyed the Happy Hour as well as Afternoon tea services. Everything about our stay here was perfect! We only wish we could have stayed longer. We will definitely be making a return visit and would definitely stay at this spectacular hotel again! Thank you to the hotel staff for their absolutely wonderful customer service!
Stayed 3 nights in Aug 2022

10/10 Excellent

Hayden

Stayed 2 nights in Dec 2021

10/10 Excellent

Toru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the privilege to stay in the Garden Suite, with access to the Club Lounge. The check-in was SWIFT. A manager came, handled my little luggage and a bell-boy took over and walked me to the Club Lounge. Hot & cold drinks & tea-time snacks were served. I spent an hour before going to the Suite. The suite is IMPECCABLE, from the furnishing to the amenities (Imabari towels) & toiletries (Bamford). It has a large balcony. Though it was rather windy, I kept one of the large panels open. The VIEWS are spectacular! It is a combination of a metropolitan and traditional Tokyo, as one can see the Imperial Palace surrounded by an oasis of green. As the restaurants closed early, an in-room dinner was arranged. I had the beef burger, the Chantilly dessert & a huge portion of the caesar salad. A complimentary Laurent Perrier white sparkling champagne was served with the scrumptious dinner. The bath is OUTSTANDING, as it comes with a "massage jet" mode. I had a luxurious bath while sipping the champagne & enjoying the night scenery. The Tokyo night skyline is GLORIOUS! The breakfast was served in the room. I had a Japanese-themed meal, complete with hot tea and coffee. The package came with pressing service. I had three suit pants freshly ironed. The attention to details by all the staff members is absolutely amazing. The quality of products used is superb. The art pieces in the Suite are a feast to the eyes. Heartfelt gratitude to everyone for making this stay exceptional and memorable!
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Tokyo
Far superior to any other hotel experience in Tokyo. We were greatly surprised and extremely happy!
Stayed 2 nights in Dec 2020

10/10 Excellent

MIZUHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
お部屋最高！
初めてのパレス東京　check-inの2時間以上前でしたがお部屋に入れました　Grand Deluxe King room with balcony とっても良かったです balconyは広く景色も良くバスタブが窓際にあるので気持ちよく使えます 加湿器やパジャマ、クルクルドライヤーも借りれて気分良く過ごせました 特にUSBポートの電源があるのでアダプター要らずで本当に便利だと感激 すごい久しぶりの日本のホテル　滞在して良かった。。。ですが朝食の時にガラガラなのに場所が選べず、スタッフsta