Hotels near Quinta Avenida

"Staff amazing"

"I’ve stayed at quite a few all inclusive resorts across various destinations in Mexico, this one was by far the best experience I’ve had Food was amazing our room was in good condition for a 10 year old property but the 2 main highlights for me were the location and the extremely helpful staff, regardless of room category or status level it seemed like all guests were treated the same. It’s a smaller resort so everything feels a little more personal and upscale, no reservations for dinner no towel cards for the pool just take as many as you need, room service arrives in 20-30 minutes and house keeping is very consistent. Special shoutout to Mel and Erik, best entertainers I’ve encountered at a resort.. Chepo and Miguel at the pool deck for keeping our drinks full all day and Santos at the Italian restaurant! Will be staying here again. "

"It’s my home away from home always stay at this place. It’s great."

"Stay far far away from this property. Not only are they dishonest their facilities are poorly maintained and the staff is pathetically inattentive. There are so many better places to stay in Playa Del Carmen. I strongly suggest you do not stay here. If you do decide to stay at this location, do not leave any valuables in the open. Lock everything up in a safe place in your luggage. "

"The pools were nice, but they close at 7 p.m. The staff was super friendly and helpful. The property is beautiful but it's showing its age The reason I probably won't go back is because the smell from the seaweed made me nauseous. It's too bad they aren't doing anything to clean up the coastline."

"Clean room Friendly staff"

"Everything was great other than the restaurants. One of them were only open on Saturday.others were not open everyday .."

"Very friendly staff, great location, clean "

"If I could fix my choice of hotel, I would ask for this: 1.Immediate access to walkable, swimmable beach. You cannot walk on the beach from this hotel. Swimming also does not look safe there because of parked boats and rocky shore. "private beach with pristine white sand shores" is basically a lie, except for "private". 2.Also the seaweed situation is terrible, we should have gone to Cozumel or Isla Mujeres, mainland facing beaches there are unaffected by seaweed. 3.Softer pillows and beds, ideally with separate blankets for each person. Even my teenage son complained about the pillows. 4.Put handle bars on the outer side of spiraling stairs, so that stairs and handle bars do not disappear at the same time. My mom fell and sprained her ankle on the first day. 5.Bigger pool, this pool is a joke."