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CALIXTA Hotel

3.5 star property
Warm staff welcome guests with continental breakfast each morning at this convenient retreat where travelers can unwind at their own pace by the rooftop pool

Choose dates to view prices

CALIXTA Hotel in Playa del Carmen offers rooftop views and an outdoor pool. Explore nearby Quinta Avenida or enjoy the hotel's amenities. Helpful staff provides luggage storage to maximize your time in this vibrant location.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
The current price is P3,519
P4,467 total
includes taxes & fees
May 24 - May 25

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 180 for adults and MXN 180 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 008-007-006977/2025

We should mention

Only registered guests are allowed in the guestrooms
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Frequently asked questions

Does CALIXTA Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at CALIXTA Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at CALIXTA Hotel on May 24, 2026 start from P3,519, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is CALIXTA Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at CALIXTA Hotel?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at CALIXTA Hotel?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is CALIXTA Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps from Nuestra Senora del Carmen Catholic Church and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

10

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 208 out of 348 reviews
Rating 8 - Good. 78 out of 348 reviews
Rating 6 - Okay. 29 out of 348 reviews
Rating 4 - Poor. 22 out of 348 reviews
Rating 2 - Terrible. 11 out of 348 reviews

Reviews

Verified

8/10 Good

Ashraf

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice great location close to coco bongo and 5th ave?
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly staff. VERY convenient and close proximity to main strip and restaurants. Pool made for a nice escape from the business of the strip. Would recommend and would stay here again.
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Ashraf

Liked: Cleanliness
Disliked: Amenities
The property offers nicely renovated rooms and is conveniently located in a central area near Coco Bongo. There is also a good taco restaurant nearby called Don Sirloin. However, the staff at this location were unfriendly and unhelpful throughout our stay. We chose this hotel specifically for the loft-style rooms, but there are many better options in Playa del Carmen that provide a more welcoming experience for international guests. Additionally, the elevator felt unsafe, and each morning we were disturbed by loud housekeeping activity, including persistent banging on neighboring doors.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Great staff. Armando went above and beyond checking us in. We arrived later than planned when our taxi to Playa was cancelled without our knowledge. He helped the checkin process to go smoothly. There is a great view from the rooftop restaurant and the serving staff were very kind. The hotel is super close to the alternate ADO bus station so it was very convenient. I would definitely stay there again
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Laura m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the pool was great and the breakfast was deli. It’s was convenient and quite enough to sleep at night.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jorge H Zamudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Excellent location, clean and comfy room, easy access.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Dvora

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Great Location, stuff are nice
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Damien

Liked: Cleanliness, staff & service
We enjoyed our stay. Can get a little noisy staff are very friendly and helpful
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Hillary Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
It was a perfect location. The beds were nice the breakfast was light and good price. The pool photos look different but the pool was always empty so it was a nice place to relax.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Beata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and room were excellent for the cost. Location is awesome- shops, restaurants, beach are in walking distance. On the other hand, due to proximity to such area it gets very noisy at night. Other than that it was enjoyable stay.
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Cesar

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff members were amazing very nice and helpful
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Sayaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their service was wonderful!!
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to many restaurants and coco bongo which the meeting point of many tours
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calixta is a nice boutique hotel. Quiet, great location. The room was nice. Easy check-in. It is about 15 minutes from the ADO bus station. It is 5 minutes to Quinta Avenida which is the main tourist attraction.
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Rene Flores

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was close to everything. Breakfast was delicious. My family and I enjoyed our stay and will definitely be booking with them again.
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, easy to check in very clean. Nice people we are enjoyed the pool! Definitely coming back❤️From the US
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Super nice staff. Quiet and safe! Great security!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Playa del Carmen

Lovely comfortable hotel well positioned in the centre of Play Del Carmen. Staff were really friendly and ever so helpful. They really went the extra mile to help my brother when his wheelchair broke. Nice breakfast and kids loved the pool.
Stayed 6 nights in Oct 2024
Verified

8/10 Good

Justino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was a positive experience. Really enjoyed my time and the staff was great.
Stayed 6 nights in Apr 2024
Verified

8/10 Good

Angelyn

Liked: Cleanliness, staff & service
The staff at this property was exceptional and made us feel very welcome. The pool area was small and a bit run down, but comfortable loungers, and the pool was a good temperature. The breakfast was basic (coffee, toast, fruit, yogurt); however, you could order additional items for a charge. The huevos rancheros we orddered were very good. The location of the property one block from 5th Avenue is excellent. I think the hotel is a good value for the price.
Stayed 5 nights in Feb 2025
Verified

6/10 Okay

blanca

Disliked: Property conditions & facilities
I didn’t like the service and the food. Location is good.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Bayveeh Jona

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were extremely comfortable. The water pressure was awesome and hot water worked well. The property was right next door to seven eleven, a convenient store a pharmacy and coco bongo. The infamous 5th avenue was just a block away!
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this hotel are very friendly and caring.The breakfast was great. Our room was clean.We wished they had a humidifier and a fridge in the room and a laundry machine in the facility.Other than that, it was perfect for our family, and we want to come back again.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Diana

Liked: Staff & service, property conditions & facilities, room comfort

Pretty good

Hotel was great the room was nice. The internet wasn’t working and our room didn’t get cleaned between nights. The beds are super comfortable
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities
Not lucky but staff so nice
Stayed 3 nights in Apr 2024