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Ahava Hotel

3.0 star property
Hotel with an outdoor pool, steps from Quinta Avenida

Choose dates to view prices

Ahava Hotel on Playa del Carmen's lively shores offers a poolside bar and Italian restaurant LA FAMIGLIA. Guests can enjoy the outdoor pool, relax on the terrace, and use in-room WiFi. Practical conveniences include express check-out and luggage storage.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, iron/ironing board, free WiFi

Classic Double Room, 2 Double Beds

7.6 out of 10
Good
(10 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Minibar
Iron/ironing board
Laptop-compatible safe
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 Double Bed

View from room

Classic Room, 1 Double Bed

7.8 out of 10
Good
(11 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Minibar
Iron/ironing board
Laptop-compatible safe
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Room Standard

  • 30 sq m
  • Sleeps 3

View all photos for Double Room Standard

Minibar, in-room safe, iron/ironing board, free WiFi

Double Room Standard

  • 30 sq m
  • Sleeps 4

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About the neighborhood

Map
10 Avenida Nte., Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 1 min walk - 0.0 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Central Square - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪La Chancla - ‬1 min walk
  • ‪La Cochi-loka - ‬1 min walk
  • ‪Ipanemas Steak House - ‬1 min walk
  • ‪El Ranchito By Playa Del Carmen - ‬1 min walk
  • ‪Mr. Chile - ‬1 min walk

About this property

Ahava Hotel

Hotel near Quinta Avenida
Near Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal, Ahava Hotel provides a poolside bar, a terrace, and a bar. The on-site family restaurant, LA FAMIGLIA, features Italian cuisine. Stay connected with free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Express check-out, express check-in, and smoke-free premises
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
  • Luggage storage
Room features
All guestrooms at Ahava Hotel have thoughtful touches such as laptop-compatible safes and air conditioning, as well as amenities like free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and hair dryers
  • Heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 5 per day)
  • Onsite parking available only on request
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • LA FAMIGLIA

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 5 per day (787 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Ahava Hotel Hotel
Ahava Hotel by GuruHotel
Ahava Hotel Playa del Carmen
Ahava Hotel Hotel Playa del Carmen

Frequently asked questions

Does Ahava Hotel have a pool?

Yes, this property has an outdoor pool.

Is Ahava Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Limited spots are available.

What time is check-in at Ahava Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Ahava Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Ahava Hotel located?

Located in Downtown Playa del Carmen, this hotel is steps from 3D Museum of Wonders and Quinta Avenida. Playa del Carmen Main Beach and Playacar Beach are also within 15 minutes.

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Reviews

Ahava Hotel Reviews

8.0

Very Good

8.4

Cleanliness

8.0

Amenities

8.6

Staff & service

8.2

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 149 out of 323 reviews
Rating 8 - Good. 76 out of 323 reviews
Rating 6 - Okay. 53 out of 323 reviews
Rating 4 - Poor. 25 out of 323 reviews
Rating 2 - Terrible. 20 out of 323 reviews

Reviews

8/10 Good

David E.

Liked: Cleanliness, staff & service, property conditions & facilities
If you're looking for a basic, inexpensive place close to everything and you just need a place to sleep, this is a great spot! It is loud at night with noise from a nearby club. Staff was friendly and helpful, and staying here (as opposed to a more corporate environment) seems fitting for adventurous travelers on a budget.
Stayed 4 nights in Nov 2025

6/10 Okay

Ana Gabriela Araujo

Liked: Cleanliness, staff & service, amenities
Shop nearby
Stayed 4 nights in Jul 2025

2/10 Terrible

Maria Fernanda

Disliked: Cleanliness, amenities, property conditions & facilities
Very noisy. The facilities need maintenance
Stayed 5 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place!! Wish they had more parking passes to offer.
Stayed 1 night in Apr 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. Staff was sweet, property so clean, great location
Stayed 1 night in Dec 2023

8/10 Good

Corina Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ever basis and clean. Great location. Staff was very helpful
Stayed 21 nights in Mar 2025

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, property conditions & facilities
Location, everything is is in near proximity. Ample room. Friendly staff. Near shopping and the beach...
Stayed 1 night in Dec 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and close to la quinta avenida, you can hear just a little of the music but is not too loud, also they clean very nice and the rooms are pretty nice and clean
Stayed 7 nights in Sep 2024

10/10 Excellent

Narmina

Liked: Staff & service, amenities, property conditions & facilities
good but too noisy
Stayed 1 night in Mar 2025

8/10 Good

Roxana

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient clean for the price is very good
Stayed 2 nights in Feb 2024

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jan 2025

10/10 Excellent

Robertas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff who go above and beyond. Clean and tidy place.
Stayed 2 nights in Feb 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service

Nice but noisy

Ok boutique hotel but location lent to very noisy street all night… hard to sleep. Parking was 2 blocks away. Good day time location fir the beach 2 blocks
Stayed 1 night in Feb 2023

4/10 Poor

Marcela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be asking for a refund

It was a terrible experience. The pictures are so misleading As soon as we get inside the room we realized... there is no closet. But that was okay. We had to leave the clothes in the backpack Second hour, there was a roach at the door ... Maybe not the hotel fault since the weather is humid Things started getting scary when we saw a huge mold stain over to the shower We called the manager and he was surprised at "how big the mold was now" so ...it was a known issue. They painted the shower ceiling the next day On the third day water was cut off. There was no water on the sink, toilet or shower. We cut our losses and left one day early. We love Playa and we were trying to save money by staying on this hole...but you get what you pay for
Stayed 4 nights in Jan 2025

4/10 Poor

Francesca Nicole

Disliked: Cleanliness, amenities, property conditions & facilities
The location was great if you want to be out and about. It’s quit loud at night but easy to ignore. The main issues are the actual hotel. My first room smelled of bleach and fresh paint. I could see large dark spots that had been just covered before I got there. The shower head needed a deep cleaning and there was very little water pressure that barely got warm. The tv didn’t work even after they replaced it and the bathroom above us was leaking down through the light fixture. Took 2 days for them to offer us a new room. Every morning around 7:30 a dog that sounded to be in the courtyard would bark constantly for about 3 hours and hotel staff would start yelling back and forth at each other right outside of the doors. The doors themselves didn’t seal so light and sound would come right through. It was incredibly loud after 7am. The staff was nice but the hotel needs to be upgraded and the staff need to respect people sleeping. I had a toddler with me so it was incredibly hard in the mornings with so many people talking and talking outside the door. There were also multiple nights where other guests were drinking and being incredibly loud in the courtyard. Everything was covered in a fine layer of sand even when I first got to the room and the sheets were changed. I had to sleep in sweats each night just so I didn’t feel the grit when I slept.
Stayed 10 nights in Nov 2025

10/10 Excellent

Kelly Morales De

Liked: Cleanliness, amenities, property conditions & facilities
La habitación la estuvo limpia y realizaban la limpieza diario. El personal fue amable y atento a que que necesite durante mi estancia.
Stayed 3 nights in Nov 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy pero muy amable
Stayed 1 night in Oct 2025

10/10 Excellent

María José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está bien para descansar, la alberca es muy bonita y lo mejor es que está muy cerca de la 5ta av.
Stayed 2 nights in Aug 2025

2/10 Terrible

Santiago Sanchez

Liked: Amenities
No es lo que presentan en las fotos, no hay estacionamiento, no hay elevadores, la alberca no es como en la foto es para niños, no hay agua caliente, difícil acceso a la propiedad.
Stayed 5 nights in Sep 2025

4/10 Poor

Oscar

Liked: Cleanliness
Disliked: Staff & service, amenities
Si te opedas ojos. estuve una visita de 1 hora en la noche y me querían cobrar $200.00 como si hubiera pasado la noche .en la siguiente noche una amiga me llevaba un medicamento y la muchacha de la recepción no la dejo pasar luego me despertó a las 2 am tocandome la puerta
Stayed 7 nights in Sep 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bien me encantó
Stayed 1 night in Sep 2025

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities
Habitación de acuerdo el precio del hospedaje
Stayed 3 nights in Sep 2025

6/10 Okay

Mayra

Disliked: Cleanliness, staff & service
Si quieres solo ir a dormir está perfecto, las sábanas estaban manchadas, lo más lindo de la habitación es su baño, y las instalaciones de la alberca se ve muchísimo mejor en fotos de lo que es
Stayed 1 night in Aug 2025

8/10 Good

Lourdes Marie Garcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little property perfect for a Playa del Carmen quick trip. Stayed here for 3 nights. Within walking distance to 5ta Avenida, Coco Bongo, shopping, the beach, nightclubs and many restaurants. It is so close to all the action, that you WILL hear the music in your room! Of course, this is not the propertie's fault. Staff is friendly and attentive. Would stay here again.
Stayed 3 nights in Aug 2025

10/10 Excellent

vania yesenia olvera

Liked: Cleanliness, amenities
Muy buen hotel
Stayed 5 nights in Aug 2025