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Aparthotel

Playa Palms Beach Hotel

4.0 star property
On private beach with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Playa Palms Beach Hotel

View from property
View from property
Reception
1 bedroom, premium bedding, in-room safe, laptop workspace
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • 24/7 front desk
  • Housekeeping
The current price is P3,881
P4,852 total
includes taxes & fees
Sep 1 - Sep 2

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room

1 bedroom, premium bedding, in-room safe, laptop workspace

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 67 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Garden View

1 bedroom, premium bedding, in-room safe, laptop workspace

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Partial Ocean View

1 bedroom, premium bedding, in-room safe, laptop workspace

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse

1 bedroom, premium bedding, in-room safe, laptop workspace

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 62 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Partial Sea View

Private kitchen

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Ocean Front Studio

1 bedroom, premium bedding, in-room safe, laptop workspace

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 49 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room Standard with Partial Sea View

1 bedroom, premium bedding, in-room safe, laptop workspace

Double Room Standard with Partial Sea View

  • 25 sq m
  • Partial sea view
  • Sleeps 3

View all photos for Double Room Standard with Garden View

1 bedroom, premium bedding, in-room safe, laptop workspace

Double Room Standard with Garden View

  • 23 sq m
  • Sleeps 3

View all photos for Quadruple Room Standard with Partial Sea View

1 bedroom, premium bedding, in-room safe, laptop workspace

Quadruple Room Standard with Partial Sea View

  • 38 sq m
  • Partial sea view
  • Sleeps 4

View all photos for Double Room Standard with Sea View

1 bedroom, premium bedding, in-room safe, laptop workspace

Double Room Standard with Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3

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About the neighborhood

Located on a private beach, Playa Palms Beach Hotel is in Downtown Playa del Carmen, a walkable area in Playa del Carmen with good shopping. The area's natural beauty can be seen at Playa del Carmen Main Beach and Mamitas Beach, while Xplor Theme Park and Xcaret Eco Theme Park are popular area attractions. Xaman Ha Aviary and Temazcal Natura are also worth visiting. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Playa del Carmen travel guideOpens in a new window
View more Aparthotels in Playa del CarmenOpens in a new window
Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Mandala - ‬2 min walk
  • ‪La Caprichoza - ‬3 min walk
  • ‪Lido Beach Club - ‬3 min walk
  • ‪Calle 12 - ‬2 min walk

About this property

Playa Palms Beach Hotel

On private beach with outdoor pool, near Quinta Avenida
A private beach, an outdoor pool, and concierge services are available at this aparthotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment provides a flat-screen TV with cable channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a furnished balcony, and premium bedding.
Playa Palms Beach Hotel offers 39 air-conditioned accommodations with laptop-compatible safes and espresso makers. Rooms open to furnished balconies or patios. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the aparthotel include a private beach and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Russian, Spanish

Property amenities

Beach

  • On a private white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Espresso maker
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 for adults and USD 7 for children

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the sea
  • Next to a golf course
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Mosquito nets
  • Security system

General

  • 2 buildings
  • 3 floors
  • 39 units
  • Built in 1997
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 7 for adults and USD 7 for children
  • Airport shuttle fee: USD 100 per vehicle (one-way, maximum occupancy 4)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Playa Palms Beach Hotel?

As of Aug 18, 2025, prices found for a 1-night stay for 2 adults at Playa Palms Beach Hotel on Sep 1, 2025 start from P 3,881.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playa Palms Beach Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playa Palms Beach Hotel?

This property doesn't offer parking.

What time is check-in at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Playa Palms Beach Hotel?

Check-out is at noon.

Does Playa Palms Beach Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 100 per vehicle applies.

Where is Playa Palms Beach Hotel located?

Located in Downtown Playa del Carmen, this beachfront aparthotel is in the city center, just steps from Calle 12, Playa del Carmen Main Beach, and Quinta Avenida. Mamitas Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 898 out of 1664 reviews
Rating 8 - Good. 468 out of 1664 reviews
Rating 6 - Okay. 159 out of 1664 reviews
Rating 4 - Poor. 61 out of 1664 reviews
Rating 2 - Terrible. 78 out of 1664 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eldiza

Liked: Cleanliness, amenities, property conditions & facilities, communication
I like that it was small and quiet close to the beach
Stayed 3 nights in Jul 2025

10/10 Excellent

MA NOEMI

Liked: Cleanliness, amenities, property conditions & facilities, communication
The view right next to beach
Stayed 5 nights in Jul 2025

10/10 Excellent

Danielle Denise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice place to visit but it can get pricy!!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jonny

Liked: Cleanliness, amenities, property conditions & facilities
Property had ocean views snd close to all the shops and restaurants
Stayed 2 nights in Jul 2025

10/10 Excellent

Benzion

Liked: Cleanliness, property conditions & facilities
Clean, cozy, quiet. Great location
Stayed 3 nights in Jul 2025

10/10 Excellent

Pete

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Clean rooms, pool, garden and ocean view. Amazing staff! One downside, no beach for swimming. Not sure if it's time of year, July, ocean water around resort was brown.
Stayed 5 nights in Jul 2025

10/10 Excellent

Fabiola

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely beautiful place❣️
Stayed 1 night in Jun 2025

10/10 Excellent

Dolores

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Stayed 3 nights in May 2025

8/10 Good

Xiaoyu

Liked: Cleanliness, amenities, property conditions & facilities, communication
The beach is eroded by the waves, but a good base for activities. Very convenient for shopping / dining.
Stayed 7 nights in Mar 2025

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities, communication
The woman in the daytime was very pleasant. The mail at night was a very pleasant.He kept forgetting who already had a room and who didn’t
Stayed 4 nights in Aug 2025

6/10 Okay

Cynthia

Liked: Cleanliness, communication
Good but a little bit old
Stayed 9 nights in Jul 2025

10/10 Excellent

Benigno

Liked: Cleanliness, property conditions & facilities, communication
Great location and quiet. AC ran cold as well
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing place to stay. Will definitely stay here again. Top notch service.
Stayed 6 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely hotel on the beach in Playa del Carmen. Easy walking distance to everything
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Everything was exellent service the only bad the pool was dirty
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful !
Stayed 4 nights in May 2025

10/10 Excellent

Elbert

Liked: Cleanliness, amenities
The property was great and the receptionist was a big help because there was a mix up with our room. So She managed to get us room that would accommodate my family and I. And the icing on the cake was not only was the room really nice but she move to a room with an awesome view. Great time
Stayed 4 nights in Jul 2025

10/10 Excellent

Divya

Liked: Cleanliness, property conditions & facilities, communication
Good quite place to stay that’s not too far from attractions
Stayed 3 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay! Lots of storage in the room, decent size balcony, walkable to the main area, updated rooms and lovely property. Would absolutely recommend and stay here again!
Stayed 5 nights in Mar 2025

10/10 Excellent

KATARZYNA

Liked: Cleanliness, property conditions & facilities, communication
Clean safe place with small beautiful beach, definitely I would recommend!
Stayed 4 nights in Mar 2025

10/10 Excellent

Hugo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay at Playa Palms Beach Hotel! We had a fantastic experience at Playa Palms Beach Hotel! The place was very clean, the rooms were comfortable, and everything felt well taken care of. The customer service was amazing — every staff member we interacted with was kind, helpful, and welcoming. The hotel is in a perfect location, with easy access to restaurants, nightlife, and transportation. It was incredibly convenient to explore the area and still have a peaceful, relaxing place to come back to. My daughters truly enjoyed the stay, and we all felt right at home. I would absolutely recommend this hotel to anyone visiting the area. We’ll definitely be back!
Stayed 2 nights in Jun 2025

8/10 Good

Sukhjit

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good
Stayed 1 night in Jul 2025

10/10 Excellent

carmela

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay looking forward to go back!
Stayed 14 nights in Jan 2025

4/10 Poor

Nancy M

Disliked: Amenities
Pool only available until 8pm. Front desk personnel very rude. Will not be staying here again. Not very family friendly.
Stayed 6 nights in Jul 2025

10/10 Excellent

susy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful cozy place with spectacular view. Nice fresh breakfast
Stayed 2 nights in Apr 2025