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"It's a nice place "

"Right next to SM Mall. Staff and facilities are high quality. Only small complaint is the pork sisig was almost too salty to eat. Great breakfast buffet. "

"All staffs are great. Very attentive and helpfull. Nice location. Very close to Terminal 3 airport. Walkable to shopping and lots of restaurant around. Wish we stayed for few nights prior to our flight. "

"Vey good very clean Thank you to everyone "

"Location was great and the service at the breakfast bar was outstanding "

"My husband and I were treated very warmly by the staff at the Makati Shangri-la and appreciated their hospitality and lovely treats prepared in celebration of our wedding anniversary. Our room was extremely comfortable and the design quite beautiful. The afternoon tea was enjoyable as well as the abundant breakfast buffet. We did find the sorbets too sweet, however, and would suggest that the sugar content be lessened. Also, homemade yogurt would be a better and healthier option at breakfast rather than the store-bought yogurts. Nevertheless, we loved our overall experience and plan to return again. "

"Friendly staff and nice hotel experience "

"The staff was warm and welcoming at arrival. And the check-in process was efficient. Marie and Ed attended to my check-out and were genuinely grateful for my return stay. Thank you for your gracious hospitality! The room was comfortable and restful, well-decorated and furnished. I encountered no maintenance issues. Heritage Hotel consistently maintains high attentiveness to cleanliness and presentation of the well-located property in Pasay City conveniently near the airports, SM Mall of Asia, historical district of Manila, and public transportation, including the LRT and MRT. The staff is exceptional - friendly, courteous, attentive to guest needs, professional, and well groomed and attired. The breakfast buffet at the Riviera Cafe featured variety for both local and international clientele. The quality is superb. The rate is fair enough. And the staff is attentive, friendly, well-groomed and very nicely attired."

"Very good location near at NAIA terminal 3 and staff so nice and athe room smell good. "