Hino Hotels

"Great location in the heart of Shinjuku. Room was nice and clean. The staff were very helpful."

"GOOD"

"Good location. Near train station "

"The room was clean and had a lot of amenities, however it was missing a USB plug for charging your phone. The staff was not very friendly and there would be 4-5 of them behind the desk and would never ask if they could help you. I stood I front while they all talked to each other for about 5 min before I had to interrupt them. Also, the elevators are incredibly slow so plan for that. Wish they had certain elevators for different series of floors. "

"We stayed in 3 other hotels during our trip and this was our least favorite. It was a step up from Motel 6. There was garbage left in the room from a previous guest next to the bedside table, I didn't like the bathroom and it just seemed like too much outdated items in the room for its size. Cleanliness needs major attention - the furniture also had spots and they should toss the slippers - old and questionable."

"Excellent! Great breakfast buffet. "

"The room was clean and not too far from the main train station. Plenty of places to eat good food and had no issues checking in or out."

"Beautiful hotel, very comfortable room and quiet neighborhood which I loved. Excellent location, the train station is only a 5 minute walk away, the hotel provides toiletries and tea and coffee. were amazing and the staff superb. Will definitely stay here again for sure whenever I visit Tokyo. Definitely a 5 + star hotel "

"Beautiful luxury hotel. The room was spacious for our family of 4. The hotel is a very large property with a Lawsons and bowling alley inside. There is an onsen and gym but the onsen incurred a fee to use it and the gym didn’t allow anyone under 20 yrs old. Breakfast that was included consisted of 3 different restaurants to choose from. We only tried the American ones but they still included Japanese options. Be aware that the Sky Bar has gorgeous views of the Tokyo Tower but drinks are crazy expensive. We just sat at the bar which was free but they charge you a fee for seating near the window or at a sofa lounge. Location was decent and near a subway station entrance. We would stay here again. "