I only stayed for one night. Nice location, very close to ebisu station. The clothes they provided were nice and the sauna was cool. Staff were very friendly. Restrooms, shower area, and bed were very clean. For some reason the restrooms in the sleeping area don't have hand soap?? But the shower ...
First time coming to Tokyo, this hotel was exactly what I was looking for and the trustworthy Westin name we are all used to
Very clean and staff are accommodating and facility in perfect condition. Spa is really good
Good location. Great breakfast buffet choices but not a great range of wine to accompany evening meal. I had a lovely Spanish wine but could only get it by the bottle and it cost ¥8000 that is around £56 at current exchange rate.
I loved how attentive they were when cleaning the rooms.
It is a great location for touring Tokyo and Godzilla is not all that scary
Great location, just a 10 minute walk from the East Exit of Shinjuku Station. As ofthers have said, rooms are small but expected for Japan.
The location was perfect! close to several subway stations yet in a quiet area. The hotel is very clean and the standard room is well appointed although not as large as the rooms in North American hotels (but larger than many Japanese hotels). The free "handy" (a smartphone) was very useful for being ...
Amazing location with easy access to all of the Tokyo area through Shimbashi and Shiodome stations, plus walking distance to Tsukiji and Ginza. Everything is modern, clean, functional, and well-designed. In-room amenities including coffee/tea, refrigerator, and bathroom are all excellent. Nice beds ...
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