Hotels with shuttle in Tulum, Quintana Roo

"We are repeat visitors and always have a great experience! The rooftop is lovely for relaxing and they will go out of their way to meet your needs!"

"The staff and location of Alaya is what makes this property an amazing stay. Stefan from the front desk was very friendly and helpful. He guided us through the best tourist spots, dining options and accommodated all of our requests making us feel like VIPs. The yoga and soundbath session was also extremely relaxing! Thank you -Santosh K."

"Was ok, no upgrade "

"Beautiful hotel next to the beach."

"My family just returned from a week-long vacation at the Mereva and it was absolutely fabulous. The staff were super friendly, attentive and incredibly helpful. The included breakfast was heavenly and generous — from the lattes to the fruit bowls to the myriad ways to order your eggs. The property itself offers a beautiful, secluded boutique resort experience — exactly we wanted. The beds were comfortable, the view from our room was spectacular. I can’t recommend this place enough. The...

"It was a beautiful condo, super clean. We just freak out when we arrived because we thought the AC didn’t work. It was complicated to get there and find the entrance but Laurie helped us a lot, step by step and she was very nice, always responded my texts thru WhatsApp, we appreciate the service! "

"If it was out of 10, we would give it 7.5. The facility is nice, jetted tub in the room was nice! Great size, we had a balcony, and stand in rainfall shower. The shower door didnt stay closed though, so the bathroom floor often got wet. Also, there was some water damage in the room that should be addressed. The breakfast was good, but we didn't enjoy the food thoroughout the day so much. But we do understand this can be a preference. Staff was nice. The pool was nice. The beach on the property...

"This is the most romantic hotel I have ever been to, It’s so relaxing, Everything is so pretty and it makes you feel connected to the jungle and the sea The only challenging thing was that there Weren’t any lights in the bedroom, which is nice to disconnect and have a different experience, but after two nights with no light it isn’t that much fun. Still, I will go again many times, Highly recommend"

"Great spot to fully relax, plenty of relaxation areas/seating on the beach. Staff were very attentive and food was very good. My husband and I both received massages at the spa and were excellent. Room was clean and comfortable. Would highly recommend staying here. "

"It was great! "