Hotels with free wifi in Tulum, Quintana Roo

"The staff and location of Alaya is what makes this property an amazing stay. Stefan from the front desk was very friendly and helpful. He guided us through the best tourist spots, dining options and accommodated all of our requests making us feel like VIPs. The yoga and soundbath session was also extremely relaxing! Thank you -Santosh K."

"Beautiful hotel next to the beach."

" My friends and I booked a trip to Tulum, and we used hotels.com to find a condo near the beach. Overall, we were very satisfied with the location, service, and condition of the condo. Initially, our first condo had no working Wi-Fi. Our contact, Lenin, was very helpful and immediately sent workers to investigate. Because it was going to take a couple of days to get the Wi-Fi working, he offered to move us to another condo. It was in the same complex, but a different building. It was honestly...

"They gave us an upgrade and all staff are amazing! Thank you all waitress and Pau to take care of us and make such an special moment for us!"

"There’s so much to love about this property: the decor is stunning, our room had a private pool, the communal breakfast, the friendliness of our host. A couple of things that were tough for us: this is not a hotel. It’s more of a home that rents out rooms. That means there’s super limited amenties. No room service or laundry. We had to pay the hotel via PayPal which added an additional hundred dollars to our reservation (the alternative was to wire funds which we were not comfortable doing). The...

"Great hospitality. "

"It was a beautiful condo, super clean. We just freak out when we arrived because we thought the AC didn’t work. It was complicated to get there and find the entrance but Laurie helped us a lot, step by step and she was very nice, always responded my texts thru WhatsApp, we appreciate the service! "

"If you're used to box-standard, soulless hotel service, this may not be the place for you. My wife and I spent a week here and by the time we left were referring to the staff as our Superfriends because they were so warm, helpful, friendly and made the place feel like home for us. It is also clear that being there is more than a job for them - they give the place such a constant personal touch. Can't say enough about them. The hotel itself is beautiful - minimalist architecture/setup...

"Check in was easy. Not to far from beach strip. Although there was only one set of towels & no housekeeping we made the best of it!"

"The place is old but very clean and next to the Tulum Ruins, They have a restaurant/ bar and mini store.They also have bikes that you can use during your stay "