Great service from the concierge team, especially on the restaurant recommendation and booking, escort service from JR platform. The hotel itself is an elegant living heritage.
Well managed, clean and a good location. Would recommend it highly for business and pleasure travelers.
The room was clean and comfy, the view was awesome!
Room condition is new and clean. Staffs are very kind.
Beautiful old traditional hotel in a great location
Great location friendly staff the amenities were pretty good as well. The staff spoke English which isn’t common everywhere in Japan so I was glad they did.
The staff went overboard to be helpful. I cannot imagine a better experience.
The breakfast buffet was very good. Good location.
This is an excellent property located near to Tokyo station, the view in the Queen room facing the train tracks is amazing and great for videography. The room is a nice size as well and comes with great amenities.
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