Shibuya Excel Hotel Tokyu

4.0 star property
Upscale hotel, a quick walk to Shibuya Crossing

Choose dates to view prices

your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Shibuya Excel Hotel Tokyu

2 restaurants, breakfast served
Exterior
View from room
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

9.2

Wonderful

Popular amenities

  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Housekeeping
    HousekeepingHousekeeping
  • Breakfast available
    Breakfast availableBreakfast available
  • Parking available
    Parking availableParking available
  • 24/7 front desk
    24/7 front desk24/7 front desk

Check-in time

2:00 PM

Check-out time

11:00 AM
The price is P 9,238
Price available on 08/22/2024

Explore the area

Map
1-12-2, Dogenzaka, Shibuya-ku, Tokyo, Tokyo-to, 150-0043
  • Popular LocationShibuya Crossing3 min walk
  • Popular LocationTokyo Anime Center5 min walk
  • Popular LocationMeiji Jingu Shrine7 min drive
  • AirportTokyo (HND-Haneda)17 min drive

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About the neighborhood

Tokyo

In the entertainment district, Shibuya Excel Hotel Tokyu is in Shibuya, a walkable area in Tokyo with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at National Stadium or Tokyo Dome. Guests appreciate the hotel's convenience to public transportation: Shibuya Station is just steps away.

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Anime Center - 5 min walk
  • Omotesando Hills - 19 min walk
  • Shinjuku Gyoen National Garden - 6 min drive
  • Meiji Jingu Shrine - 7 min drive

Getting around

  • Shibuya Station - 1 min walk
  • Shinsen Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪Restaurant Á bientôt - ‬1 min walk
  • ‪フォルチェ - ‬1 min walk
  • ‪ダイニングバー コーンバレー 渋谷店 - ‬1 min walk
  • ‪estacion cafe - ‬1 min walk
  • ‪回転寿司 みさき 京王渋谷店 - ‬2 min walk

About this property

Shibuya Excel Hotel Tokyu

Upscale hotel near Shibuya Crossing
Located close to National Stadium and Tokyo Tower, Shibuya Excel Hotel Tokyu provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Be sure to enjoy a meal at the two on-site restaurants. In addition to conference space, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Concierge services, smoke-free premises, and a vending machine
  • Luggage storage, a 24-hour front desk, and a front-desk safe
  • Guest reviews say great things about the helpful staff and proximity to shopping
Room features
All 408 rooms include comforts such as premium bedding and pillow menus, in addition to thoughtful touches like free WiFi and air conditioning. Guest reviews highly rate the clean, comfortable rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch HDTVs with digital channels
  • Wardrobes/closets, refrigerators, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered self parking on site (JPY 3,000 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available for a fee: JPY 3,500 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 108 square feet of conference space
  • Meeting room

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 25 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 3500 per person
  • Airport shuttle fee: JPY 3200 per person (one-way)
  • Covered self parking fee: JPY 3000 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel Hotel Tokyu
Excel Shibuya Hotel
Excel Tokyu
Hotel Excel Shibuya Tokyu
Hotel Excel Tokyu Shibuya
Shibuya Excel Hotel Tokyu
Shibuya Excel Tokyu
Shibuya Tokyu
Shibuya Tokyu Excel
Shibuya Tokyu Excel Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel
Shibuya Excel Hotel Tokyu Tokyo
Shibuya Excel Hotel Tokyu Hotel Tokyo

Frequently asked questions

Is Shibuya Excel Hotel Tokyu pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shibuya Excel Hotel Tokyu?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Aug 22, 2024 start from P 9,238.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shibuya Excel Hotel Tokyu?

Self parking is available for JPY 3000 per night.

What time is check-in at Shibuya Excel Hotel Tokyu?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Shibuya Excel Hotel Tokyu?

Check-out is at 11 AM.

Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JPY 3200 per person applies.

Where is Shibuya Excel Hotel Tokyu located?

Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing and within 3 mi (5 km) of National Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

Shibuya Excel Hotel Tokyu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 769 out of 1159 reviews" "
Rating 8 - Good. 277 out of 1159 reviews" "
Rating 6 - Okay. 66 out of 1159 reviews" "
Rating 4 - Poor. 29 out of 1159 reviews" "
Rating 2 - Terrible. 18 out of 1159 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was fabulous, they not only helped us with booking things in Tokyo but also helped us talk on the phone to a different hotel we were going to on Hokkaido. We also loved the breakfast buffet!
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Traveled with family
The rooms are very basic I had the triple and for the cost I didn’t think the room and hotel was worth it, but I didn’t have a bad stay. The room was clean, just outdated. Bathrooms are meh at best.
Stayed 4 nights in Jul 2024

8/10 Good

Reid

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I read reviews prior to booking and am grateful I did. Location is amazing and hotel is as advertised. We would definitely stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Patty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved, loved, LOVED staying here. Has to be the best spot in Shibuya. My daughter and I walked a lot and used the public transit all the time and this was incredibly convenient location. The staff is super nice and helpful. They heard me comment about waters (to my daughter as we were walking to the elevator) and they brought us 2 bottles unsolicited. They helped arrange my luggage to Nagoya. Super fast and easy for me as the guest. Hotel room was clean and spacious for Tokyo. I have nothing but raving things to say. Wish I could have stayed longer but I had to move on to my next city, my next adventure! Until next time!
Stayed 3 nights in Jul 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

altaf gulamali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and outstanding service !
Stayed 5 nights in Jul 2024

10/10 Excellent

Jeffie, Signal hill

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in the heart of Shibuya, walking distance to shopping, eateries and subway stations. Shibuya crossing is only 20-30 steps away from the hotel entrance.
Stayed 1 night in Jul 2024

10/10 Excellent

Chong Yen Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. Very convenient and good location.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is ground zero if you have a teenager wanting to be in Shibuya. The hotel staff are great, everything is right out the front door of the hotel and you couldn’t feel more safe amongst so many people (nothing but smiles). I originally booked for three nights and now have extended my stay two times. As a single parent this place definitely gave me a leg up on a successful first trip to Japan. Many thanks to all the kind people from The Excel and Shibuya.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

PETTY

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Location is in the heart of Shibuya.
Stayed 3 nights in Jul 2024

8/10 Good

NAVEED

Liked: Cleanliness
Nice and clean property
Stayed 6 nights in Jul 2024

10/10 Excellent

Kemeyawi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location! My husband and I stayed for four nights during our first trip to Tokyo. We appreciated the central location and access to the train station. The friendly service, free bottled water, and buffet breakfast also made our stay very enjoyable. I would recommend this hotel to anyone hoping to have a comfortable place to stay while exploring many different neighborhoods in Tokyo.
Stayed 4 nights in Jul 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got two rooms, one simple one and one corner with a nice view of the Shibuya Scramble Crossing. We wanted our short stay to be a quintessential experience, and it was. No surprise, rooms weren't that big, Japanese toilet and bath were amazing, it was comfortable enough, and the location, partially connected to the Shibuya train Station as well as in the same building as a huge dessert store and a bunch of restaurants was great. Area had lots to discover nearby. Staff, though minimal contact (check-in was almost it), were really nice/professional. Rooms felt super expensive for what they were (location made it ok), and the gym was pretty much non-existent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Huy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, location, location. In the middle of Shibuya, overlooking the Shibuya Scramble Crossing.
Stayed 5 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Erika

Traveled with family
Great location for Shibuya.
Stayed 6 nights in Jul 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a busy area of Tokyo
Stayed 4 nights in Jul 2024

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is near all go to in Shibuya! Train station is right outside the door and many food places to choose from. Shopping galore! It’s a great location. Hotel rooms need updating in the bathrooms. Decor in room is average. But we stayed here for a view of Shibuya Crossing and the location, so it was a great stay. Staff was above and beyond helpful, as well as, English speaking staff readily available. Concierge helped with luggage shipping so that also was a plus. Everything about the stay was a very smooth process.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Jeffie, Signal hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very conveniently located to most attractions in Shibuya esp the crossings. Shibuya station is nearby also.
Stayed 5 nights in Jul 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Shibuya
Stayed 5 nights in Jul 2024

10/10 Excellent

Yash

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 7 nights in Jul 2024

8/10 Good

Marjorie Lucky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024