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Featured image
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
View from Room
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

4.4/5 Excellent
1,211 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Parking Available
  • Bar

Map

Explore the area

Popular LocationShibuya Crossing3 min walk
Popular LocationYoyogi Park4 min drive
Popular LocationMeiji Jingu Shrine7 min drive
AirportTokyo (HND-Haneda)17 min drive

Choose dates to view prices

  • Excel Single Non-Smoking, 21 - 24F

    4.8/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 1
    • 1 Twin Bed
    More detailsExcel Single Non-Smoking, 21 - 24F
  • Standard Twin Non-Smoking, 7 - 12F

    4.6/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsStandard Twin Non-Smoking, 7 - 12F
  • Excel Twin Non-Smoking, 21 - 24F

    4.5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsExcel Twin Non-Smoking, 21 - 24F
  • View Single Non-Smoking, 13 - 19F

    4.6/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Twin Bed
    More detailsView Single Non-Smoking, 13 - 19F
  • Standard Double Non-Smoking, 7 - 12F

    4.2/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Double Non-Smoking, 7 - 12F
  • Premier Double Non-Smoking, 13 - 19F

    5/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsPremier Double Non-Smoking, 13 - 19F
  • Triple Room Non-Smoking, 7 - 12F

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 6
    • 3 Twin Beds
    More detailsTriple Room Non-Smoking, 7 - 12F
  • Quad Room Non-Smoking, 7 - 12F

    4.7/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 7
    • 4 Twin Beds
    More detailsQuad Room Non-Smoking, 7 - 12F
  • Semi Double Room Non-Smoking, 13 - 19F

    4.2/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 3
    • 1 Twin Bed
    More detailsSemi Double Room Non-Smoking, 13 - 19F
  • View Twin Non-Smoking, 13 - 19F

    4.7/5 guest room rating

    Room amenities

    • 30 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsView Twin Non-Smoking, 13 - 19F
  • Premier Twin, Non-Smoking, 13 - 19F

    Room amenities

    • Sleeps 4
    • 2 Large Twin Beds
    More detailsPremier Twin, Non-Smoking, 13 - 19F
  • Corner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

    Room amenities

    • Sleeps 2
    • 2 Large Twin Beds
    More detailsCorner Twin, Non-Smoking, 13 - 19F (Shibuya Crossing View)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Tokyo

In the city centre, Shibuya Excel Hotel Tokyu is in Tokyo's Shibuya neighbourhood, an area with good airport proximity and shopping. Shibuya Crossing and Tokyo Tower are notable landmarks, and travellers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a match? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome.

Visit our Tokyo travel guide
Map
Popular Location

What's nearby

  • Shibuya Crossing - 3 min walk
  • Tokyo Midtown - 4 min drive
  • Yoyogi Park - 4 min drive
  • Meiji Jingu Shrine - 7 min drive
  • Tokyo National Olympic Stadium - 13 min drive

Getting around

  • Shibuya Station - 2 min walk
  • Shinsen Station - 8 min walk
  • Tokyo (NRT-Narita Intl.) - 53 min drive

Restaurants

  • Where to eat
  • Venue 1 – Serves breakfast.

About this property

Shibuya Excel Hotel Tokyu

3.5-star Tokyo hotel in Shibuya, walk to Shibuya Crossing
Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/café. WiFi in public areas is free. Other amenities include self parking, a meeting room and concierge services. All 408 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, fridges and room service.
Shibuya Excel Hotel Tokyu offers 408 forms of accommodation with a safe and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch Flat-screen televisions come with digital channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 2000 per night
Parking height restrictions apply
Return airport shuttle (surcharge)

Food and drink

Buffet breakfast available for a fee daily: JPY 2851 per person
2 restaurants and 1 coffee shop/cafe
1 bar
Room service available

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Front-desk safe
Vending machine

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter

Languages spoken

English
Japanese

Business services

1 meeting room
Conference space (108 square feet)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Designated smoking areas

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens
Pillow menu
Premium bedding

Bathroom

Bidet
Deep-soaking bathtub
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

32-inch flat-screen TV
Digital channels
Films for purchase

Food and drink

Fridge

More

Desk
Free newspapers
Guidebooks/recommendations
In-room massage
Iron/ironing board (on request)
Local maps
Phone
Restaurant dining guide
Safe
Slippers

Policies

Check-in

Check-in between 2 PM and midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between 1 July 2020 - 30 September 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2851 per person (approximately)
  • Self-parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Safety features at this property include a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Frequently asked questions

Can I cancel my reservation for free at Shibuya Excel Hotel Tokyu and receive a full refund?
Yes, Shibuya Excel Hotel Tokyu offers free cancellation on select room rates, because flexibility matters! Please refer to Shibuya Excel Hotel Tokyu cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Shibuya Excel Hotel Tokyu?
As of Jul 6, 2020, prices found for a 1-night stay for 2 adults at Shibuya Excel Hotel Tokyu on Jul 8, 2020 start from P5,945, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Shibuya Excel Hotel Tokyu pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is available for JPY 2000 per night.
What time is check-in at this property?
Check-in is from 2 PM to midnight.
What time is check-out at this hotel?
Checkout is at 11 AM.
Does Shibuya Excel Hotel Tokyu provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is this hotel located?
Located in Shibuya, this hotel is 0.2 mi (0.3 km) from Shibuya Crossing, and within 3 mi (5 km) of Tokyo National Olympic Stadium and Tokyo Tower. Tokyo Imperial Palace and Tokyo Dome are also within 9 mi (15 km). Shibuya Station is only a 2-minute walk and Shinsen Station is 8 minutes.

Guest reviews

Overall score and ratings for Shibuya Excel Hotel Tokyu

4.4
Excellent
5 - Excellent
686
4 - Good
414
3 - Okay
69
2 - Mediocre
29
1 - Poor
13
4.4
Cleanliness
4.4
Service and Staff
4.3
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Mar 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Good location, sizeable rooms, comfortable. Had a lovely stay.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 fantastic hotel to stay

This hotel has fantastic views from the rooms and elevators. Finding the hotel was easy, it has great access to all amenites (shops, restaurants and transport). Check-in was easy and the staff were really friendly and approachable. the hotel was VERY clean including shared areas such as lifts and the laundry facilities. Our hotel room was on the 19th floor, had an awesome view to Yoyogi park, Shinjuku, and over the heart of Shibuya. The room was easily big enough for a couple and our luggage, with multiple places to store our stuff and sit. Bed was comfortable and a good size. Our room was kept very clean, tidy and well stocked with toiletries and towels etc. by housekeeping. Over-all, very impressed with our stay in this hotel. would recommend and will stay again.

Stayed 7 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!!!

Visited Excel Hotel back in 2004 and I loved the atmosphere, proximity to Shibuya, top notch cleanliness, and overall service. 2020 nothing changed. Amidst the new virus, great information and approach from the management, super clean and general Japanese efficiency to the detail. They even had the kindness, as we were travelling for our honey moon to welcome us with a super room, 2 bride and groom bears, chocolates and Japanese tea... Loved the hotel and for any future visit to Tokyo, I will definitely come back.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

There is no gym in the building. Staff is too strict and does not help in accommodating your request.

Stayed 7 nights in Feb 2020