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Good location for shopping & entertainment. Friendly staff and nice roof top bar.
Excellent location. Friendly staffs. Room is a little small but having a nice Japan style bathroom.
The hotel was great. Staff were professional and friendly. It was a short walk to the Tsukiji markets, and the weather was lovely to do so everyday.
Attentive staff, so helpful! A classy & classic hotel in times when they are so many cheaper/inferior hotels around. Excellent housekeeping
Service was attentive, save that English capabilities were lacking (as we had experienced better elsewhere in another hotel in Tokyo, that was crucial to making restaurant reservations). Hotel is new and convenient, small but compact and comfortable bed, particularly after walking so much in the ...
Pro: Good location to hustle and bustle of Shinjuku area, decent size room Con: Limpy and overly soft pillows which is bad for my neck... staff refused to give extra pillow saying you only get what is allocated in each room
Staff were fantastic and very accomodating. Had requested tower view artist room but none were available as well as the preferred artist rooms also requested...staff happily moved us to a city room with tower view instead which was great. Fantastic connection to Narita with Bus Limousine too, great ...
Best location and staff were very helpful. So easy to get to Shinjuku station
No microwave oven in the room
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