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Large room, great location. Outstanding personal services (staff very accommodating)
Very kind and polite staff, excellent service and perfect location. 5 minutes from ESTA
The hotel is closed to many attractions, walkable to many restaurants. We got big bed which is very convenient for family with baby. Limited space for parking.
Central area, clean and comfortable.
The hotel staffs is super friendly, we reach Otaru quite late but the staff are there assisting us to check-in. We're extremely happy with the services provided and hotel room is in good condition, cleanliness is superb.
I think the security to the lift needs to be improved as the side gate is not armed or access by hotel card and anyone can just walk in.
The staff are very helpful and friendly. The room was very spacious as I booked a room for one person but ended up having one for two persons. It was very clean and the hotel was easy to find.
Location is good but hotel and room a bit old fashion.
I really like the room as it has got a massive bed, a sofa and a small table. I felt like I had the space not only to sleep over but also to sit down and sort out my stuff. The bathroom was really nice and clean too. The air-con was pretty strong so I would adjust the temperature before I went to ...
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