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Reviews

4.1 / 5Very Good
1,085 reviews

Amenities

  • Free WiFi
  • Air Conditioning
  • Spa
  • Restaurant

Map

What's nearby

  • Popular Location
    Otaru City General Museum Ungakan
    2 min walk
  • Popular Location
    Rinyu Morning Market
    13 min walk
  • Popular Location
    Suitengu
    13 min walk
  • Airport
    Sapporo (OKD-Okadama)
    33 min drive

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Book online or call:

1 800 1 114 2468
  • Standard Twin Room, Non Smoking

    Room Amenities

    • Sleeps 2
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  • Standard Twin Room

    Room Amenities

    • Sleeps 3
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  • Standard Twin A, Canal View, Non Smoking

    Room Amenities

    • Sleeps 4
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  • Standard Twin B, Canal View, Non Smoking

    Room Amenities

    • Sleeps 5
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  • Standard Twin B, Canal View, Smoking

    Room Amenities

    • Sleeps 5
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  • Deluxe King, Non Smoking

    Room Amenities

    • Sleeps 4
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  • Deluxe Twin, Non Smoking

    Room Amenities

    • Sleeps 5
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  • Large Twin A, Non Smoking

    Room Amenities

    • Sleeps 2
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  • Large Twin B, Non Smoking

    Room Amenities

    • Sleeps 5
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  • Large Twin C, Non Smoking

    Room Amenities

    • Sleeps 4
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  • Large Twin A, Non Smoking, Eco Plan - No Linen Services

    Room Amenities

    • Sleeps 2
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  • Large Twin B, Non Smoking, Eco Plan - No Linen Services

    Room Amenities

    • Sleeps 5
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  • Large Twin C, Non Smoking, Eco Plan - No Linen Services

    Room Amenities

    • Sleeps 4
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  • Standard Twin Room, Non Smoking (Eco Plan - No Linen Services)

    Room Amenities

    • Sleeps 2
    More details
  • Standard Twin Room, Smoking (Eco Plan - No Linen Services)

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe King Room, Non Smoking

    Room Amenities

    • Sleeps 4
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  • Deluxe Twin Room, Non Smoking

    Room Amenities

    • Sleeps 3
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  • Twin Room, Non Smoking, Canal View

    Room Amenities

    • Sleeps 4
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  • Twin Room, Non Smoking, Canal View

    Room Amenities

    • Sleeps 5
    More details
  • Twin Room, Smoking, Canal View

    Room Amenities

    • Sleeps 3
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  • Comfort Twin Room, Non Smoking

    Room Amenities

    • Sleeps 3
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  • Superior Twin, Canal View, Non Smoking

    Room Amenities

    • Sleeps 3
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  • Deluxe Family Triple Non Smoking

    Room Amenities

    • Sleeps 4
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  • Deluxe Twin Room, Accessible, Non Smoking

    Room Amenities

    • Sleeps 3
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  • [Half Board / Crab Hot Pot Dinner] Standard Twin Room, Non Smoking

    Room Amenities

    • Sleeps 2
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  • [Half Board / Crab Hot Pot Dinner] Standard Twin A, Canal View, Non Smoking

    Room Amenities

    • Canal view
    • Sleeps 4
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  • [Half Board / Crab Hot Pot Dinner] Standard Twin B, Canal View, Non Smoking

    Room Amenities

    • Canal view
    • Sleeps 5
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  • [Half Board / Crab Hot Pot Dinner] Superior Twin, Canal View, Non Smoking (Please copy settings fro

    Room Amenities

    • Canal view
    • Sleeps 3
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  • [Half Board / Crab Hot Pot Dinner] Comfort Twin Room, Non Smoking

    Room Amenities

    • Sleeps 3
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About this area

Otaru

In the historical district, Hotel Sonia Otaru is in an area with good shopping. Kiroro Resort and Shin Nihonkai Ferry are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ironaifuto Park and Temiya Cave. Otaru Aquarium and Otaru Kihinkan are also worth visiting. Our guests appreciate the hotel's location for the sightseeing.

Visit our Otaru travel guide
Popular Location

What's nearby

  • Otaru City General Museum Ungakan - 2 min walk
  • Rinyu Morning Market - 13 min walk
  • Suitengu - 13 min walk
  • Otaru Music Box Museum - 14 min walk
  • Tomioka Catholic Church - 18 min walk

Getting around

  • Hoshimi Station - 18 min drive
  • Sapporo (CTS-New Chitose) - 72 min drive

About this property

Hotel Sonia Otaru

3.5-star spa hotel, walk to Otaru Canal
A full-service spa, a restaurant and self parking are available at this hotel. WiFi in public areas is free. Other amenities include spa services, dry cleaning and laundry facilities. All 149 individually decorated rooms feature free WiFi and room service. For a bit of entertainment, LCD TVs come with digital channels, and guests can also appreciate conveniences like fridges and electric kettles.
Hotel Sonia Otaru offers 149 forms of air-conditioned accommodation with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. 26-inch LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, 小樽運河の湯/Otaru Unganoyu. Services include massages. The spa is equipped with hot springs/mineral springs. Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. The ryokan bathing area is open from 3:00 PM to midnight.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Self parking: JPY 1200 per night
Extended parking: JPY 1200 per day
Limited parking spaces
Parking height restrictions apply

Food and drink

Buffet breakfast available for a fee daily 7 AM–9:30 AM: JPY 1870 per person
1 restaurant
Room service available

Things to do

Full-service spa
Hot springs

Family friendly

Dry-cleaning service
Laundry facilities
Fridge

Conveniences

Lift
Free newspapers in reception
Vending machine
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage

Languages spoken

English
Japanese

Spa

Hot springs/mineral springs
Hot springs open from 3:00 PM to midnight
Indoor mineral hot springs (onsen)
Massages
Public bath open from 3:00 PM to midnight
Separate men/women areas in public bath
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible path to lift
Wheelchairs available on site

More

Designated smoking areas

Room amenities

Bedroom

Air conditioning
Heating

Bathroom

Electronic bidet
Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

26-inch LCD TV
digital channels

Food and drink

Electric kettle
Fridge

More

Desk
In-room massage
Individually decorated
Individually furnished
Iron/ironing board (on request)
Phone
Safe
Slippers

Policies

Check-in

Check-in between 3 PM - 11 PM

Check-out

Check-out before 11 AM

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for JPY 2100.0 per stay.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

As of mid-December 2018, this property will charge a mandatory nightly hot springs fee of JPY 150 per guest age 15 and older.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1870 per person (approximately)
  • Self-parking fee: JPY 1200 per night
  • Extended parking fee: JPY 1200 per day
  • Crib (infant bed) fee: JPY 2100.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Hot springs access available from 3:00 PM to midnight.Up to 2 children aged 6 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. No pets or service animals are allowed at this property. Parking height restrictions apply.

Property is also known as

  • Hotel Sonia Otaru
  • Sonia Otaru
  • Hotel Sonia Otaru, Hokkaido
  • Sonia Hotel Otaru
  • Hotel Sonia Otaru Hotel
  • Hotel Sonia Otaru Otaru
  • Hotel Sonia Otaru Hotel Otaru
4.1

Very Good

5 - Excellent
393
4 - Good
476
3 - Okay
164
2 - Mediocre
37
1 - Poor
15
4.1
Cleanliness
4.1
Service and Staff
4.2
Amenities
4.0
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Perfect location: right in front of the canal. There are lots of restaurants and shops within walkable distance. Staffs were nice. The room was clean, comfortable, and roomy.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Room with canal view. Hot bath with canal view. Difficult and long walk from the train station especially when carrying heavy luggage.Difficult to adjust air conditioner and heater due to absence of English instructions. Staff are helpful. Overall still a pleasant stay.

Stayed 1 night in Jan 2020

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Conveniently located along the Canal and a comfortable walk to the museums and famous Hokkaido cream puffs. Dining options around, but hotel has a reasonable price restaurant you may want to check it out. Close to Otaru Station which you could walk but a cab ride is affordable too. Rooms are tight for 3 persons, doorway is low at South wing. A plus for me is the onsen for a relaxing end to the day.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Dec 2019

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