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Overview of Grand Park Otaru

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Front of Property - Evening/Night
View from Room
In-room safe, desk, free WiFi, linens
In-room safe, desk, free WiFi, linens
TV

4.2/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationShin Nihonkai Ferry3 min drive
    Popular LocationKita-no-homare Brewery Shusen-kan Museum3 min drive
    Popular LocationOtaru Music Box Museum7 min drive
    AirportSapporo (OKD-Okadama)41 min drive
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  • Japanese Style Suite Room, Non Smoking, Ocean View

    Room amenities

    • 52 sq m
    • Ocean view
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese Style Suite Room, Non Smoking, Ocean View
  • Superior Triple Room, Non Smoking, Mountain View (2 Beds+1 Extra Bed)

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 3
    • 2 Large Twin Beds and 1 Large Twin Murphy Bed
    More detailsSuperior Triple Room, Non Smoking, Mountain View (2 Beds+1 Extra Bed)
  • 2 Connecting Twin Room, Non Smoking, Ocean View

    Room amenities

    • Ocean view
    • Sleeps 4
    • 4 Large Twin Beds
    More details2 Connecting Twin Room, Non Smoking, Ocean View
  • Superior Double Room, Non Smoking, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, Non Smoking, Mountain View
  • Superior Twin Room, Non Smoking, Mountain View

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsSuperior Twin Room, Non Smoking, Mountain View
  • Superior Twin Room, Non Smoking, Ocean View

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsSuperior Twin Room, Non Smoking, Ocean View
  • Deluxe Double Room, Non Smoking, Ocean View

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, Non Smoking, Ocean View
  • Deluxe Double Room, Non Smoking, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, Non Smoking, Mountain View
  • Deluxe Twin Room, Non Smoking, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsDeluxe Twin Room, Non Smoking, Mountain View
  • Superior Double Room, Non Smoking, Ocean View

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsSuperior Double Room, Non Smoking, Ocean View
  • Executive Suite Room, Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Suite Room, Smoking
  • Bay Suite Room, Smoking

    Room amenities

    • Bay view
    • Sleeps 2
    • 2 Large Twin Beds OR 1 King Bed
    More detailsBay Suite Room, Smoking
  • Japanese Style Room, Non Smoking, Ocean View

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 3
    • 3 Twin Futons
    More detailsJapanese Style Room, Non Smoking, Ocean View
  • Presidential Suite Room, Smoking

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsPresidential Suite Room, Smoking
  • Deluxe Twin Room, Smoking, Ocean View

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsDeluxe Twin Room, Smoking, Ocean View
  • Japanese Style Suite Room, Smoking, Ocean View

    Room amenities

    • 52 sq m
    • Ocean view
    • Sleeps 4
    • 4 Twin Futons
    More detailsJapanese Style Suite Room, Smoking, Ocean View
  • Deluxe Twin Room, Smoking, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsDeluxe Twin Room, Smoking, Mountain View
  • Japanese Style Room, Smoking, Ocean View

    Room amenities

    • 44 sq m
    • Ocean view
    • Sleeps 3
    • 3 Twin Futons
    More detailsJapanese Style Room, Smoking, Ocean View
  • Deluxe Double Room, Smoking, Ocean View

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, Smoking, Ocean View
  • Deluxe Double Room, Smoking, Mountain View

    Room amenities

    • 32 sq m
    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Double Room, Smoking, Mountain View
  • Deluxe Twin Room, Non Smoking, Ocean View

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsDeluxe Twin Room, Non Smoking, Ocean View
  • Superior Triple Room, Non Smoking, Ocean View (2 Beds+1 Extra Bed)

    4.7/5 guest room rating

    Room amenities

    • 32 sq m
    • Ocean view
    • Sleeps 3
    • 2 Large Twin Beds and 1 Large Twin Murphy Bed
    More detailsSuperior Triple Room, Non Smoking, Ocean View (2 Beds+1 Extra Bed)

About this area

Otaru

Located in Otaru, Grand Park Otaru is connected to a shopping center. Kokusai Ski Resort and Kiroro Resort are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Otaru Music Box Museum and Otaru Aquarium. Otaru Kihinkan and Tonden Farm are also worth visiting. Spend some time exploring the area's activities, including skiing, a ski shuttle, and outlet shopping.
Visit our Otaru travel guide
Popular Location

What's nearby

  • Shin Nihonkai Ferry - 3 min drive
  • Kita-no-homare Brewery Shusen-kan Museum - 3 min drive
  • Otaru Canal - 7 min drive
  • Otaru Music Box Museum - 7 min drive
  • Otaru City General Museum Ungakan - 9 min drive

Getting around

  • Inazumi-koen Station - 21 min drive
  • AirportNew Chitose Airport (CTS) - 66 min drive

Restaurants

  • Terrace Brasserie – Serves breakfast, lunch, and dinner.
  • Marina Bar & Restaurant – Restaurant with a bar. Serves dinner.
  • Cocoro – Sushi bar offering Japanese cuisine. Serves lunch and dinner.

About this property

Grand Park Otaru

4-star hotel with a shuttle to the slopes
Hit the slopes and relax with Grand Park Otaru's amenities, which include a bar/lounge and complimentary wireless Internet access. All 296 rooms offer free WiFi, refrigerators, and TVs. Guests will also find room service, hair dryers, and safes.
Grand Park Otaru offers 296 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, toilets with an electronic bidet, and complimentary toiletries. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: JPY 2100 for adults and JPY 1100 for children
  • 3 restaurants
  • 1 bar
  • Room service available

Things to do

  • Shopping

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean

Business services

  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
The type of breakfast (buffet or full) available at this property varies with stay dates.
A scheduled power outage will take place on April 13, 2021 1-5 AM. Please note that all electric facilities and elevators will be out of service during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 2100 for adults and JPY 1100 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Frequently asked questions

Can I cancel my reservation for free at Grand Park Otaru and receive a full refund?
Yes, Grand Park Otaru offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Park Otaru cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Park Otaru?
As of Nov 30, 2020, prices found for a 1-night stay for 2 adults at Grand Park Otaru on Dec 1, 2020 start from P3,386, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Park Otaru pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Park Otaru?
This hotel doesn't offer parking.
What time is check-in at Grand Park Otaru?
Check-in is from 3 PM - midnight. After-hours check-in is not available.
What time is check-out at Grand Park Otaru?
Check-out is at noon.
Where is Grand Park Otaru located?
Conveniently located near the ski slopes, this Otaru hotel is in a shopping district within 2 mi (3 km) of Shin Nihonkai Ferry, Sakaimachi Street, and Otaru Music Box Museum. Otaru Canal is 2.2 mi (3.5 km) away.
4.2
Very Good
5 - Excellent
419
4 - Good
441
3 - Okay
90
2 - Poor
31
1 - Terrible
11

4.3/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.2/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service
The place was reasonable and friendly overall. But I didn’t expect to be charged for parking within the property where I stayed for 3 nights.
Stayed 3 nights in Sep 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located about 1.5 KM from downtown. However, the hotel is walking distance from the Chikko JR station which brings you at the main station Otaru. Pleasant staff, helpful and resourceful.
Stayed 1 night in Aug 2020

3/5 Okay

Traveled with partner
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Cleanliness
ホテル自体は綺麗です。隣にAEONがあって便利なんでしょうが、早く閉まるので夕飯の前しかお買い物はできないです。ところどころ臭いが気になりました。シーツは問題ないんですが、浴衣(シティホテルなのに浴衣…)が古い臭いがしたり、ユニットバスのカーテンが次の朝濡れて臭ったり。そこだけが残念でした。でもそれ以外はしっかりと清潔感あるので、概ね良いです。
Stayed 1 night in Jul 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and upscale facility, ocean front view. Reasonably convenient location
Stayed 1 night in Jul 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I stayed a Japanese style room at low floor, but enjoyed nice view.
Stayed 1 night in Jun 2020

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