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Terrace/patio
Free WiFi
Free WiFi
Free WiFi

Guest reviews

4.6/5 Wonderful
570 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air Conditioning
  • Breakfast Available
  • Laundry
  • Housekeeping
  • 24/7 Front Desk

Map

Explore the area

Popular LocationClock Tower11 min walk
Popular LocationFormer Hokkaido Government Office Building14 min walk
Popular LocationSapporo JR Tower14 min walk
AirportSapporo (CTS-New Chitose)52 min drive

Choose dates to view prices

  • Superior Single Room (For 1 person)

    4.9/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 1
    • 1 Large Twin Bed
    More detailsSuperior Single Room (For 1 person)
  • Superior Single Room (For 2 people)

    4.6/5 guest room rating

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 1 Large Twin Bed
    More detailsSuperior Single Room (For 2 people)
  • Superior Twin (For 1 person)

    5/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Twin (For 1 person)
  • Superior Twin (For 2 persons)

    4.6/5 guest room rating

    Room amenities

    • 21 sq m
    • Sleeps 2
    • 2 Twin Beds
    More detailsSuperior Twin (For 2 persons)
  • Premium Twin (For 1 person)

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 1
    • 2 Large Twin Beds
    More detailsPremium Twin (For 1 person)
  • Premium Twin (For 2 persons)

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsPremium Twin (For 2 persons)
  • Premium Twin (For 3 persons)

    5/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 3
    • 2 Large Twin Beds
    More detailsPremium Twin (For 3 persons)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Sapporo

JR-EAST HOTEL METS SAPPORO is located in Sapporo's Kita Ward neighbourhood, an area with good shopping. Sapporo JR Tower and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Odori Park and Nakajima Park. Looking to enjoy an event or a game? See what's going on at Sapporo Dome or Makomanai Sekisui Heim Ice Arena. Our guests love the hotel's convenience for public transport: Kita-juni-jo Station is 11 minutes by foot and Kita-jusanjo-higashi Station is 13 minutes.

Visit our Sapporo travel guide
Map
Popular Location

What's nearby

  • Clock Tower - 11 min walk
  • Sapporo TV Tower - 14 min walk
  • Former Hokkaido Government Office Building - 14 min walk
  • Sapporo Factory - 14 min walk
  • Sapporo JR Tower - 14 min walk

Getting around

  • Kita-juni-jo Station - 11 min walk
  • Sapporo Station - 15 min walk
  • Sapporo (CTS-New Chitose) - 52 min drive

About this property

JR-EAST HOTEL METS SAPPORO

3-star Sapporo hotel in Kita Ward, near Sapporo JR Tower
This smoke-free hotel features laundry facilities, a 24-hour front desk and free WiFi in public areas. All 206 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Fridges, separate bathtubs and showers and hairdryers are among the other amenities available to guests.
JR-EAST HOTEL METS SAPPORO offers 206 forms of air-conditioned accommodation with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower with a deep soaking bath and toilets with an electronic bidet. This Sapporo hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Enhanced cleanliness are washed at 60°C or hotter
High-touch surfaces are cleaned and enhanced cleanliness
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Protective shields in place at main contact areas
Contactless check-out

Safety measures

Hand sanitiser provided
Temperature checks available for guests
Temperature checks given to staff
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 1800 per person

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Heating

Bathroom

  • Deep-soaking bathtub
  • Electronic bidet
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • Flat-screen TV

Food and drink

  • Fridge

More

  • Slippers

Policies

Check-in

Check-in between 3:00 PM and 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Please note: Construction is underway nearby from April 15 to December 26, 2020. During this time, guests can expect to hear construction-related noise.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Cots (infant beds) are not available

Property payment types

American ExpressDiners ClubJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 1800 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property registration number 札保環許可(旅)第34号

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Can I cancel my reservation for free at JR-EAST HOTEL METS SAPPORO and receive a full refund?
Yes, JR-EAST HOTEL METS SAPPORO offers free cancellation on select room rates, because flexibility matters! Please refer to JR-EAST HOTEL METS SAPPORO cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at JR-EAST HOTEL METS SAPPORO?
As of Jul 10, 2020, prices found for a 1-night stay for 2 adults at JR-EAST HOTEL METS SAPPORO on Jul 26, 2020 start from P3,145, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, only service animals are welcome at the property.
What time is check-in at JR-EAST HOTEL METS SAPPORO?
Check-in is from 3:00 PM to 5:00 AM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 11:00 AM.
Where is JR-EAST HOTEL METS SAPPORO located?
Located in Kita Ward, this hotel is within a 15-minute walk of Soseigawa Park, Sapporo JR Tower and Clock Tower. Sapporo TV Tower and Former Hokkaido Government Office Building are also within 15 minutes. Kita-juni-jo Station is 11 minutes by foot and Kita-jusanjo-higashi Station is 13 minutes.

Guest reviews

Overall score and ratings for JR-EAST HOTEL METS SAPPORO

4.6
Wonderful
5 - Excellent
368
4 - Good
174
3 - Okay
23
2 - Mediocre
5
1 - Poor
0
4.8
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very satisfied for the price paid! It is brand new and in very good condition

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely convenient location, very comfortable

Great location, exceptionally clean, would definitely come back again.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Efficiently laid out room

Efficiently appointed business-style hotel with everything you need. The rooms were immaculate with great outlets and light features. The deep Japanese style bathtub/shower area, separate toilet and sink areas, and 3 twins in one room was the perfect layout for our family. The location is central to the city and subway/underground.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is very new and clean, also is located right next to the Sapporo Station. Each room comes with a decent size bathtub and there are plenty of free bath powder provided in the lobby. We really enjoyed our stay there.

Stayed 2 nights in Feb 2020