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Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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Cross Hotel Sapporo

4 out of 5

Photo gallery

Featured image
Premium bedding, down duvet, in-room safe, individually decorated
Premium bedding, down duvet, in-room safe, individually decorated
Premium bedding, down duvet, in-room safe, individually decorated
Premium bedding, down duvet, in-room safe, individually decorated

Guest reviews

4.4 out of 5 Excellent
995 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Map

2-23 Kita 2-jo Nishi Chuo-ku, Sapporo, Hokkaido

Explore the area

Popular LocationClock Tower3 min walk
Popular LocationJR Sapporo Hospital4 min walk
Popular LocationSapporo JR Tower12 min walk
AirportSapporo (CTS-New Chitose)35 min drive

Choose dates to view prices

  • [Newly Renovated] Deluxe Twin Room

    Photos of [Newly Renovated] Deluxe Twin Room

    Room amenities

    • 35 sq m
    • Sleeps 4
    More details[Newly Renovated] Deluxe Twin Room

  • [Newly Renovated] Luxury Twin Room

    Photos of [Newly Renovated] Luxury Twin Room

    Room amenities

    • 28 sq m
    • Sleeps 4
    More details[Newly Renovated] Luxury Twin Room

  • Luxury Twin Room

    Photos of Luxury Twin Room

    4.7/5 guest room rating

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsLuxury Twin Room

  • [CROSS FLOOR] Deluxe Double Room

    Photos of [CROSS FLOOR] Deluxe Double Room

    Room amenities

    • 35 sq m
    • Sleeps 3
    More details[CROSS FLOOR] Deluxe Double Room

  • Quadruple Room

    Photos of Quadruple Room

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 6
    • 2 Twin Beds and 2 Twin Sofa Beds
    More detailsQuadruple Room

  • [CROSS FLOOR] Superior Double Room

    Photos of [CROSS FLOOR] Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details[CROSS FLOOR] Superior Double Room

  • [CROSS FLOOR] Deluxe Twin Room

    Photos of [CROSS FLOOR] Deluxe Twin Room

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 4
    More details[CROSS FLOOR] Deluxe Twin Room

  • Run of the House

    Photos of Run of the House

    4.6/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsRun of the House

  • [Newly Renovated] Superior Double Room

    Photos of [Newly Renovated] Superior Double Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details[Newly Renovated] Superior Double Room

  • Twin Room (2 Single Beds + Small Sofa Bed)

    Photos of Twin Room (2 Single Beds + Small Sofa Bed)

    Room amenities

    • 28 sq m
    • Sleeps 4
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsTwin Room (2 Single Beds + Small Sofa Bed)

  • Single Room (Shower Only)

    Photos of Single Room (Shower Only)

    Room amenities

    • 18 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSingle Room (Shower Only)

  • Double Room (Shower Only)

    Photos of Double Room (Shower Only)

    4.5/5 guest room rating

    Room amenities

    • 18 sq m
    • Sleeps 3
    • 1 Double Bed
    More detailsDouble Room (Shower Only)

  • Superior Double Room

    Photos of Superior Double Room

    4.7/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 3
    More detailsSuperior Double Room

  • [Newly Renovated] Twin Room (Shower Only)

    Photos of [Newly Renovated] Twin Room (Shower Only)

    Room amenities

    • 23 sq m
    • Sleeps 4
    More details[Newly Renovated] Twin Room (Shower Only)

  • Superior Twin Room

    Photos of Superior Twin Room

    4.3/5 guest room rating

    Room amenities

    • 23 sq m
    • Sleeps 4
    • 2 Twin Beds
    More detailsSuperior Twin Room

  • Triple Room

    Photos of Triple Room

    5/5 guest room rating

    Room amenities

    • 35 sq m
    • Sleeps 5
    • 2 Twin Beds and 1 Twin Sofa Bed
    More detailsTriple Room

  • [Newly Renovated] Superior Twin Room

    Photos of [Newly Renovated] Superior Twin Room

    Room amenities

    • 23 sq m
    • Sleeps 4
    More details[Newly Renovated] Superior Twin Room

  • [Newly Renovated] Double Room (Shower Only)

    Photos of [Newly Renovated] Double Room (Shower Only)

    Room amenities

    • 18 sq m
    • Sleeps 3
    More details[Newly Renovated] Double Room (Shower Only)

  • [CROSS FLOOR] Luxury Double Room

    Photos of [CROSS FLOOR] Luxury Double Room

    Room amenities

    • 23 sq m
    • Sleeps 3
    More details[CROSS FLOOR] Luxury Double Room

About this area

Sapporo

Located in Sapporo's Chuo-ku neighbourhood, Cross Hotel Sapporo is in the city centre and near a metro station. Sapporo Tanukikoji Shopping Street and Nijo Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Odori Park and Nakajima Park. Check out an event or a game at Sapporo Dome, and consider making time for Makomanai Sekisui Heim Ice Arena, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Odori Station is 6 minutes on foot and Nishi-Yon-Chome Stop is 10 minutes.
Visit our Sapporo travel guide
Map
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Popular Location

What's nearby

  • Clock Tower - 3 min walk
  • JR Sapporo Hospital - 4 min walk
  • Sapporo TV Tower - 7 min walk
  • Odori Park - 11 min walk
  • Sapporo JR Tower - 12 min walk

Getting around

  • Odori Station - 6 min walk
  • Sapporo Station - 13 min walk
  • AirportSapporo (CTS-New Chitose) - 35 min drive

Restaurants

  • Where to eat
  • Hache – Serves breakfast, lunch and dinner daily.
  • Meetlounge – Open daily.

About this property

Cross Hotel Sapporo

Romantic Sapporo hotel in Chuo-ku, walk to Sapporo Tanukikoji Shopping Street
This hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All rooms are individually decorated and offer free WiFi and free bottled water. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and down comforters.
Cross Hotel Sapporo offers 181 forms of accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include slippers, designer toiletries, bidets and complimentary toiletries. This Sapporo hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Services include massages. Public bath/onsen services include an indoor public bath.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: JPY 1500 per night
  • Extended parking (surcharge)
  • Motorhome/coach/lorry parking (subject to charges)
  • Parking height restrictions apply

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: JPY 2310 for adults and JPY 1155 for children
  • 1 restaurant
  • 1 bar

Family friendly

  • Dry cleaning service
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Spa

  • Indoor public bath (no mineral springs)
  • Massages
  • Outdoor public bath (no mineral springs)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Fridge

More

  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

See similar properties

Sapporo
Sapporo
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4 star
4 star
Washer and dryer
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Guest rating 4+
Guest rating 4+
Hotel
Hotel
Free WiFi
Free WiFi

Policies

Check-in

Check-in between 3:00 PM and 1:00 AM
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Requests for dietary restrictions or food allergies cannot be accommodated. Guest who wish to bring their own food must contact this property in advance of arrival.

Renovations and closures

The following facilities or services will be unavailable from June 29 2020 to December 31 2020 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 2200.0 per stay

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 2310 for adults and JPY 1155 for children (approximately)
  • Self-parking fee: JPY 1500 per night
  • Crib (infant bed) fee: JPY 2200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Cross Hotel Sapporo
Cross Sapporo
Sapporo Cross Hotel
Cross Hotel Sapporo Hotel
Cross Hotel Sapporo Sapporo
Cross Hotel Sapporo Hotel Sapporo

Frequently asked questions

Can I cancel my reservation for free at Cross Hotel Sapporo and receive a full refund?
Yes, Cross Hotel Sapporo offers free cancellation on select room rates, because flexibility matters! Please refer to Cross Hotel Sapporo cancellation policy on our site for more details about any exclusions or requirements.
Is Cross Hotel Sapporo pet-friendly?
No, pets are not allowed at this property.
How much is parking at Cross Hotel Sapporo?
Self-parking is available for JPY 1500 per night. Extended parking is available for a fee.
What time is check-in at Cross Hotel Sapporo?
Check-in is from 3:00 PM to 1:00 AM. After-hours check-in is not available.
What time is check-out at Cross Hotel Sapporo?
Checkout is at 11 AM.
Where is Cross Hotel Sapporo located?
Located in Chuo-ku, this romantic hotel is within a 5-minute walk of Soseigawa Park and Clock Tower. Sapporo Tanukikoji Shopping Street and Sapporo TV Tower are also within 10 minutes. Odori Station is 6 minutes by foot and Nishi-Yon-Chome Stop is 10 minutes.
4.4
Excellent
995 reviews
5 - Excellent
492
4 - Good
412
3 - Okay
70
2 - Poor
15
1 - Terrible
6

4.5/5

Cleanliness

4.4/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast buffet, and the top floor onsen/lounge is out of this world.
Stayed 2 nights in Feb 2020

3/5 Okay

Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
Nice location poor condition rooms
Rooms were very small, even for Japanese standards. The carpet was stained, as were the walls. Apparently the upper level rooms were recently renovated. Ours on the 5th floor was not. I would not stay here again unless I was guaranteed a renovated room.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good, the suite is spacious, the public bath has outdoor bath. There is free drink at the bar at 4pm. The breakfast is good too!
Stayed 2 nights in Feb 2020