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We did have some issues like a VIP customer breaking the hot tub in his room causing ours to flood but the staff handed everything excellently. They got us moved be fore we were back that evening and comped us breakfast. They were great with my 3 year old son too. Always helpful and having a good ...
Very close to everything in Makati, and close to the airport. Strong smoke smell on some floors and elevator however our smoke free room was great. Probable needs an interior reno soon. Food was very nice and cost effective.
I booked a room as an anniversary gift for my parents. I requested for a token/gift for my folks and they provided it without additional charge. My parents were surprised and felt special. They enjoyed their stay- they love the room and the amenities. The hotel has shops and good restaurants inside ...
Rooms were clean. right for the budget, although no fridge in the room, which was already indicated when i booked. Pleasant and friendly staff, and clean environment. Acceptable for a budget traveller.
Sofitel provides excellent security. Very friendly, helpful staff. The staff are all well groomed, well dressed, well mannered, and dedicated to make every moment of your stay excellent! The ambience of the Sofitel is amazing especially during the Christmas season, all the staff are willing to go ...
Will definitely go back in a heart beat. BEST staff and BEST place to stay to be with your loved ones. Couldn't ask for more. Shoutout to Rhon, Jay and Diona and the drivers I had. Everyone was amazing :))
Excellent location in Greenbelt. Close to Makati shopping, dining, and nightlife. Staff goes out of their way to accommodate. After a late night out, they even made us tapsilog on request at 5am before the restaurant opened for breakfast! Amazing service!
Very friendly and fast service. Spacious room but I do not get why the twin beds are next to each other. Fully stocked refrigerator and have lots of complimentary bottled water. Bathroom is huge with separate shower though water on the coldest setting was still too warm. Our floor must be being remodeled ...
I paid a lot for a nicer room, what I got seem the same as a regular room from what I seen from a friends room, it was supposed the be more sq footage and it wasn't, the city view was very nice, but paid way to much for the upgrade. And when I picked out rooms it said I got free breakfast, when checking ...
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