Lancaster hotel rooms a the Best Western

"Friendly and polite staff, excellent service."

"Such a wonderful hotel in beautiful grounds. The staff are lovely"

"Always excellent, spotless, lovely place, breakfast above and beyond. Staff so professional, always brilliant. No complaints, always stay here"

"The value for money is excellent , great hotel , perfect parking , great breakfast and close enough to everything if walking or using the tram . Only one not so good thing , guy at front desk was not helpful in the least ,"

"We booked a family room to stay for one night it was clean but needs a fresh coat of paint and also needs extra plug sockets so you've got somewhere to charge a device and plug a hair dryer in the beds for comfortable had a good night sleep"

"Visited hotel for our anniversary and had a wonderful stay! The location was perfect and near by all amenities. The reception staff at check in and the concierge made us feel very welcome with a lovely glass of Prosecco and a tour of the hotel. We booked a junior suite with hot tub that was really spacious and clean. We ate in both the cocktail bar and their Thai restaurant Mizumi and both were exceptional. Every staff member that we encountered couldn’t do enough for you and always with a smile. Will definitely be back and highly recommend."

"An excellent welcome, we were checked in quickly and in a friendly and helpful way. The room was fine, the bed very comfortable. No negative issues. Breakfast was reasonably priced and again the service was excellent. This is the second time we've stayed here and our experience has been positive both times."

"Staff were attentive and apartment was spacious and well equipped. Spa treatments were well priced and staff fantastic. Such a nice person. Highly recommend. "

"Great hotel"