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Extremely fast check-in and check-out. Clean property. Everything about the room was perfect. The only bad thing is the food in the restaurant downstairs.

Comfortable property in a convenient location, with easy access to restaurants, shopping, museums and galleries.

The property was in excellent condition - very clean, modern and everything in excellent working order. The only downside for us was it was not in the centre of town. In retrospect we could have done with being more in the centre. Also there was no bar or breakfast facility. Not a big problem though. ...

We loved the family room. With two single beds and two bunk beds (one each for our two children) - we had plenty of room. Breakfast was great and the two kids were free. Great location for all of the museums- you can literally see the Natural History museum from the hotel. Only drawbacks were that ...

Beautiful room! Very nice staff who were attentive to all of our needs.

The hotel staff were very helpful as we had just arrived on a repatriation flight from NZ. The reduction in facilities was due to the virus and not a fair reflection of the hotel.

Great location hotel is clean with friendly staff- room service prompt and excellent foot!! Very satisfied customer and will return for sure

I stayed for 7 days, in which I had to split the reservation into three. The location is not too bad, and about 2 km from Baker street. It is closed to public transport; the bus stops at the corner near the Grand Mosque. The hotel is located very close to beautiful Regent's park. Rooms are clean ...

Stayed in a 1 bedroom plus sofa bed 5b on 2nd floor. Was very worried cause of previous bad reviews but was relieved when we entered. It was clean, efficient space, had what we needed for 5 night stay. Plenty of towels, Limited toiletries but we brought our own. Tv was not plugged in but we figured ...

Very clean and had all that I needed for a quick layover. The free local bus takes you from the airport to the hotel’s doorstep in a few short minutes. The free coffee and the vending machine in their lobby selling UK power adapters (£8 each) was a very thoughtful touch.

Quality of accommodation and service and also location

Amazing experience, would definitely recommend for a stay in London