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"Great location, thanks for the room upgrade!"

"Perfect location. Given a complimentary upgrade to an executive room with a stunning view of the Tower of London and lovely extras of a coffee machine, mini bar and dressing gown/slippers. Two great bar areas and very friendly staff. We will definitely return"

"Good "

"Great location and service. "

"Great location, clean, and comfortable. Had ongoing issues getting towels, washcloths, hand towels throughout the stay (had to call down every day for something)… middle of the night call from room service, despite having not ordered. No follow up or apology from staff. Would probably stay again, but would go elsewhere if costs/location were equal. "

"Bar area is a nightmare , nor enough staff and a long wait for a drink. Breakfast is a war zone, being a single traveller the staff kept clearing my table every time I went to the buffet bar"

"Excellent hotel. Large clean modern rooms and great facilities. Friendly and helpful staff "

"Breakfast was great and the variety was incredible. "

"One of the best breakfasts we’ve ever enjoyed. The manager and staff were very cooperative, especially as we have special dietary requirements my little one is coeliac (gluten intolerance) and there were also plenty of halal options available."