Travelers find tranquility in the garden or with spa treatments at this city-center retreat, where attentive staff and excellent dining enhance the experience.
Lakes Hotel and Spa, in the city center, offers peaceful escapes with a poolside bar, garden, and indoor pool. Guests can book treatments at Lakes Spa or enjoy British dishes at The Bar. The upscale property features practical touches like dry cleaning and genuinely helpful staff.
Located in Windermere, Lakes Hotel and Spa is in the city center. Windermere Ferry and Windermere Golf Club are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Holehird Gardens and Raw War Paintball. Treetop Trek and Go Ape Grizedale are also worth visiting. Visit our Windermere travel guide
Windermere Jetty Museum of Boats, Steam and Stories
16 min walk - 1.4 km
Getting around
Windermere Station
4 min drive
Manchester Airport (MAN)
102 min drive
Restaurants
Lake View Garden
5 min walk
Quayside Sports Bar
7 min walk
Bowness Tap Rooms
6 min walk
Costa Coffee
6 min walk
The Village Inn Bar & Grill
6 min walk
About this property
Lakes Hotel and Spa
Luxury hotel near Lake Windermere
Consider a stay at Lakes Hotel and Spa and take advantage of a poolside bar, a terrace, and a garden. Treat yourself to a massage, a facial, or aromatherapy at Lakes Spa, the onsite spa. The on-site British cuisine bistro, The Bar, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 2 bars.
Other perks include:
An indoor pool
Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
Laundry services, a 24-hour front desk, and wedding services
Concierge services, luggage storage, and a front-desk safe
Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
Room features
All 57 rooms include comforts such as 24-hour room service and bathrobes, as well as perks like late night room service and free WiFi. Guest reviews speak positively of the clean rooms at the property.
Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 per person
2 bars/lounges
A poolside bar
A restaurant
Restaurants on site
The Bar
The Waterbird
Things to do
Full-service spa
Gym
Hot tub
Indoor pool
Sauna
Steam room
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Multilingual staff
Wedding services
Business services
Business center
Meeting rooms
Outdoors
Garden
Picnic area
Terrace
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Facials
Hot tub
Manicures/pedicures
Sauna
Spa open daily
Steam room
Accessibility
Elevator
More
3 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
40-inch flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Desk
Heating
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children 16 and younger are not allowed at this property; All guests older than 16 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 15 per person
Self parking fee: GBP 12.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Parties and events are allowed on site; maximum attendees: 8
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children are permitted in the indoor pool from 8 AM to 2 PM, with last entrance at 1 PM. Last entrance for adults is 9:45 PM.
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:30 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Property is also known as
Best Western Burnside Hotel Windermere
Best Western Burnside Hotel
Best Western Burnside Windermere
Best Western Burnside
Burnside Hotel Bowness On Windermere
Burnside Hotel BW Premier Collection Windermere
Burnside Hotel BW Premier Collection
Burnside BW Premier Collection Windermere
Burnside BW Premier Collection
The Burnside Hotel Hotel
The Burnside Hotel Windermere
The Burnside Hotel Windermere
Best Western The Burnside Hotel
The Burnside Hotel Hotel Windermere
The Burnside Hotel BW Premier Collection
The Burnside Hotel
Lakes Hotel and Spa Hotel
Lakes Hotel and Spa Windermere
Lakes Hotel and Spa Hotel Windermere
Frequently asked questions
Does Lakes Hotel and Spa have a pool?
Yes, this property has an indoor pool. Pool access is from 8:00 AM–10:30 PM.
How much does it cost to stay at Lakes Hotel and Spa?
As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Lakes Hotel and Spa on Apr 14, 2026 start from P11,703, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Lakes Hotel and Spa pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for GBP 12.00 per night.
What time is check-in at Lakes Hotel and Spa?
Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Lakes Hotel and Spa?
Check-out is at 11 AM.
Does Lakes Hotel and Spa provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Lakes Hotel and Spa located?
Located in the heart of Windermere, this luxury hotel is within a 5-minute walk of Lake Windermere and Bowness Pier. Old Laundry Theatre and World of Beatrix Potter are also within 10 minutes.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Lakes Hotel and Spa Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely hotel with very friendly staff. Asian restaurant was very good and the cocktail bar also, up to London standards.
spa a bit busy at times but still very enjoyable
Davinia
Stayed 3 nights in Feb 2026
Verified
10/10 Excellent
Matthew
Mar 26, 2026
Had a fantastic overnight stay for my wife’s birthday . We kindly got upgraded to a room with a hot tub which was an added bonus . We ate at the pan Asian restaurant which was delicious and the spa was so relaxing . We will definately be returning !
Staff were all lovely, room was clean and spacious with the added bonus of the hot tub which was fab. Spa was great, not too busy in pool, nice low lighting, jacuzzi/steam and sauna area with cold plunge pool were nice, plenty of seating.
Spa is excellent, always clean, open throughout the day which is perfect. We received a room upgrade upon arrival which was a lovely touch, the hot tubs on the balcony are perfect. One of our favourite if not favourite places to stay In Bowness/windermere area because of the hot tubs.
Great place, very relaxing. Staff friendly, informative and attentive. Various food options on site at reasonable prices. Tapas was lovely and cocktails were great. Would highly recommend.
Everything was first class from arrival to departure. We arrived 2 hours earlier than expected and this was not a problem. The room was stunning and very spacious and the balcony Jacuzzi amazing. The concierge was so helpful and ran us to places in the Hotel Bentley. Overall amazing. Thank you so much for a wonderful stay.
Had a lovely time for my 40th birthday last week and even got upgraded to a hot tub room. The staff were so lovely too! We will definitely be back in the summer
Stayed in one of the apartments. Was huge, well equipped, clean and excellent location. The hotel staff can not do enough for you. Spa is brilliant, all facilities excellent, and 10/10 breakfast. Love the txting service where you can txt reception if you need anything.
Apartments are directly above the pub which is great. Only 1 issue, wish we stayed longer. Will be back for sure x
Amy
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Paul
Oct 30, 2025
Liked: Cleanliness, staff & service, amenities
The staff and hotel as a whole are absolutely perfect, can’t wait to revisit.
Paul
Stayed 1 night in Oct 2025
Verified
10/10 Excellent
Gemma
Nov 14, 2025
Liked: Cleanliness, staff & service, amenities
The amenities were excellent , particularly the room with a hot tub !
Gemma
Stayed 2 nights in Nov 2025
Verified
10/10 Excellent
Paul
Dec 17, 2025
Liked: Cleanliness, staff & service, amenities
We had the best night away. The staff were so nice and helpful.
The location is perfect and the Spa is the nicest we have been to.
I can’t recommend the hotel and Spa enough, we will definitely be rebooking soon.
Everything from arrival to check out was brilliant, the staff are amazing, the spa was so relaxing as were the treatments, room was gorgeous and spotlessly clean and hot tub on the balcony was awesome, bar areas and service were fantastic and visit to Mizumi restaurant is recommended, location is fabulous - overall we had a great stay and will be visiting again