"Resort looks glamorous but you’ll find out soon that there’s no sound proofing in between each suite. And you wake up at 2 am in the morning with the sound of your neighbors coming home from their party, or at 5am to the sound of people waking up for their early flight. Or at 8 am with people having casual conversations in the covered walkway. You head to the buffet and there’s lots of food selection, most of them, not labeled, so you choose only what you are familiar with. You approach the server for cutlery coz no one is approaching you and pull out your language translation app because they’re trying to talk to you in Spanish and you couldn’t understand. The only good service I had was when I gave tip at the start of my meal. The fountain pop at the buffet tastes like chlorine. The Santa Fe took about an hour to get 2 pieces of steak served. The Coral we had to walk out after waiting for 20 minutes and no server to take our order. The Kyoto, we didn’t attend because there was a line up of 12 people ahead of us. Pool is cold! The only things I liked about this resort are the interior design, the room cleaners and minibar stockers, the presence of indoor shops, the strykers bar, the italian restaurant, the calm water at the beach, the turtles, on site pharmacy, pirates water park, the shuttle train and expensive golf. Everything else is SUB PAR including both buffets and some of the restaurants, check in, night shows, driving range and most especially service :("
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