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"We absolutely loved our stay! The manager and all staff were so friendly. The small riches : fresh water (and bottles) on each floor, the business salon with tea and coffee, and the amenities cupboard! The only thing that was needed : a plug in the washroom . Clearly a man designed it - no where to dry your hair .. we had to use the plug for the kettle. "

"Nice place "

"Clean room, very nice hotel"

"Clean room excellent breakfast"

"Clean room. Friendly staff. Walkable distance from Earl’s Court and Olympia "

"A Room with a View, But Lacking Comfort ​We booked The Tower Hotel by Thistle for a double celebration: my wife’s 40th birthday and our six-year-old daughter’s first trip to London. While the location provided unforgettable memories, the hotel itself is heavily dated. ​The Positives: ​Views & Location: The absolute highlight is the unbeatable location and the breathtaking view of Tower Bridge from our window. ​Generous Space: Our family room was surprisingly large for the city centre. ​Comfort for Children: The pull-out bed for our daughter was a full double, which she found incredibly comfortable. ​Service: The staff were genuinely friendly. ​The Negatives: ​Stifling Temperatures: The room was far too warm, as the air conditioning is centrally locked at 25°C. When we queried this, reception simply handed us a plug-in fan. ​Poor Sleep Quality: Sleep was further hampered by an uncomfortable main bed and hopelessly flat pillows. ​Lack of Plugs: There are zero plug sockets near the bed for charging devices. ​Archaic Bathrooms: The bathroom desperately needs modernising. It features separate hot and cold taps rather than a mixer, and an old-fashioned rubber plug on a chain. ​The Verdict: If you book purely for the iconic views, spacious rooms, and brilliant location, it delivers. However, if you value a good night's sleep and modern comforts, this property leaves a lot to be desired."

"Fantastic hotel and location, rooftop bar is comfortable with a DJ playing, the staff were excellent in every department. Food was great too. Room was clean and well stocked."

"Great stay at this hotel"

"Terrible. No water, no plugs by the bed, a shower door that sounds like it’s going to fall over and break. This is a never been renovated Sofitel. Do not Stay here. Staff were completely blank. Could not even get a basic necessity like water delivered. Waited an hour and had to walk to reception. "