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"This is such a fantastic hotel. The property is very nice - clean, quiet, convenient. What sets it apart however is the fantastic staff. The women at the reception when we arrived was incredibly helpful. She waited outside in the rain to help with a parking spot. The included breakfast was delicious. Miranda went out of her way to prepare a breakfast to bring up to my wife who was running a bit behind schedule. We were able to walk to all of the important areas within the city. Great choice overall. "

"Good comfortable hotel with bonus of fridge! "

"Happy staff willing to serve "

"Quiet clean"

"Just here for one night but very comfortable room, friendly staff and great location. Would definitely recommend the swans nest."

"The air-con was customisable and the breakfast was great. If you didn’t fancy beans, hash browns, sausage, eggs, tomatoes or bacon, you could have croissants, cereal, toast with many spreads or fruit. They also had a great selection of coffee and tea. They had ketchup, HP sauce, salt and pepper in shakers. Finally, you could have soya milk and vegetarian sausage (on request)"

"The spa was really good especially the jacuzzi was amazing "

"Beautiful hotel! Very comfortable bed and bedding. Room and bathroom absolutely lovely decor and clean. Lots of places in the hotel to sit and enjoy. So close to the town and tourist spots. If I had to say one negative our room was a little small - stepping around our bags all the time. "

"The staff were phenomenal. I had problems with my booking and the staff went way above and beyond to help"