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Grand Hyatt Kuala Lumpur

Star Rating
5 out of 5
Photo gallery

Reviews

4.7 / 5Exceptional
1,368 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kuala Lumpur Convention Centre
    2 min walk
  • Popular Location
    KLCC Park
    8 min walk
  • Popular Location
    Suria KLCC Shopping Centre
    17 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

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Book online or call:

1 800 1 114 2468
  • Grand Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Grand Twin Room, View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed (Tower View)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand, Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Twin Room

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed (Tower View)

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 1 King Bed, Garden View

    Room Amenities

    • Sleeps 3
    More details
  • Club Twin Room (Tower View)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed (Tower View)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand, Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand Suite (Tower View)

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Grand, Executive Suite

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Suite (Diplomat)

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Grand Hyatt Kuala Lumpur is in the city centre and connected to the convention centre. Petronas Twin Towers and Kuala Lumpur Tower are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Suria KLCC Shopping Centre. Berjaya Times Square and Kuala Lumpur Bird Park are not to be missed. Our guests appreciate the hotel's central location.

Visit our Kuala Lumpur travel guide

What's nearby

  • Popular Location
    Kuala Lumpur Convention Centre - 2 min walk
  • Popular Location
    Petronas Twin Towers - 8 min walk
  • Popular Location
    KLCC Park - 8 min walk
  • Popular Location
    Pavilion Kuala Lumpur - 9 min walk
  • Popular Location
    Suria KLCC Shopping Centre - 17 min walk

Getting around

  • Raja Chulan Station - 8 min walk
  • Kuala Lumpur Titiwangsa Station - 10 min drive
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 49 min drive

Restaurants

  • Where to eat
  • JP teres – Restaurant with a bar offering Malaysian cuisine. Serves breakfast, lunch and dinner daily.
  • THIRTY8 – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Poolhouse – Al fresco dining restaurant. Serves breakfast, lunch and dinner daily.

About this property

Grand Hyatt Kuala Lumpur

Luxury hotel connected to the convention centre in Kuala Lumpur City Centre, walk to Kuala Lumpur Convention Centre
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar. All 411 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Grand Hyatt Kuala Lumpur offers 411 forms of air-conditioned accommodation with minibars and laptop-compatible safes. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, a complimentary bathrobe, complimentary slippers and designer toiletries.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.
In addition to a full-service spa, Grand Hyatt Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and A poolside bar. A computer station is located on-site and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business centre and a limo/town car service. Event facilities measuring 45370 square feet (4215 square metres) include conference rooms. This luxury hotel also offers a kids' pool, a 24-hour fitness centre and tour or ticket assistance. Complimentary self-parking is available on-site.
Grand Hyatt Kuala Lumpur has designated areas for smoking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
Children aged under 15 years old are not allowed in the fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ESSA Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.

Policies

Check-in

Check-in between 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 100 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

 
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 98 for adults and MYR 49 for children (approximately)
  • Valet parking fee: MYR 25 per day
  • Rollaway bed fee: MYR 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

Pool access available from 6:00 AM to 10:00 PM One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel
  • Grand Hyatt Kuala Lumpur Kuala Lumpur
  • Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Valet parking: MYR 25 per day
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: MYR 98 for adults and MYR 49 for children
  • 3 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Malay

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference space (45370 square feet)

Outdoors

  • Free pool cabanas
  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - swedish
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 42-inch LED TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Nearby things to do

Where to eat

  • JP teres – Restaurant with a bar offering Malaysian cuisine. Serves breakfast, lunch and dinner daily.
  • THIRTY8 – Restaurant with a bar offering international cuisine. Serves breakfast, lunch and dinner daily. Kids' menu available.
  • Poolhouse – Al fresco dining restaurant. Serves breakfast, lunch and dinner daily.

Frequently asked questions

4.7

Exceptional

5 - Excellent
1,060
4 - Good
230
3 - Okay
43
2 - Mediocre
24
1 - Poor
11
4.7
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.7
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view from the room of the twin towers was perfect. The 3 restaurant choices were great and breakfast buffet was phenomenal. Easy access to KLCC mall and the park.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service. Unique that lobby was at 38 floor.

Stayed 3 nights in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our stay has been absolutely perfect. Amazing hotel in a great location

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My 3day stay at Grand Hyatt was most memorable as it was my first time in KL. Very close proximity to Patrones and nightclubs and restaurants. The service is impeccable and with personal drive by all staff to make sure that you are happy. I feel it in all the staffs from house keeping all the way up to front desk and floor managers. My wife was very sick one morning and could not attend breakfast one day. I requested a take away on their chicken porridge. even though it's typically not allowed to take away food stuff from an all you can eat buffet, the floor manager made an exception for me and took care of everything no questions asked. This is the human connection that I saw and it's why I rate grand Hyatt a 5*.

Stayed 3 nights in Nov 2019

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Nov 2019

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