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"Room service was great staff was awesome "

"We definitely enjoyed the pool unfortunately the ocean was a little rough, but we had a great time."

"Had a wonderful time for my honeymoon. I would recommend going around the time I did (September 8-12). Hardly anyone was there. Workers said it was their slow season. The resort was really clean. A lot to do at the resort. The resort does charge a 15% “tip tax” ON EVERYTHING. Be aware of that. "

"Hotel Renaissance was beautiful and everyone was so friendly. The customer service was exceptional. "

"Beautiful Stay at The Reef with Outstanding Service We stayed at The Reef at Atlantis and overall had a wonderful time! The resort is beautiful, and our room was spacious and well-kept. The Reef is a bit removed from the main hub of activity—expect about a 10–15 minute walk to The Royal, or you can wait for the shuttle at the lobby (though sometimes the wait can be longer than the walk). If you’re traveling with little ones (especially under 5), I’d recommend booking at The Royal since it’s much more convenient—restaurants, pools, and attractions are right there."

"Clean and modern room. Great location. Great facilites and friendly staff."

"Was great to be at the Sheraton hotel "

"We stayed for a few nights after spending a week on the west side. We enjoyed our time there exploring old san juan and just relaxing in our room watching all the port activities. "

"Excellent property to stay in the center of all activities without compromising your security and tranquility. "