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The staff there are wonderful, kind, very helpful and respectful. They have security guards to check the coming and going of people. They bbok your taxi for you and register their plates for security reasons etc. The rooms are very clean and spacious. Everything is in walking distance. Great place ...
Truly a 5-star experience all around. Excellent location, connected to the Mall of Asia.
Staff was friendly. Only thing I wished if the washroom was slightly bigger.
The checkin process was very long but they eventually apologized and sent us something nice. I am not sure why the checkin process is so slow compared to other hotels but I hope they fix that soon. The staff is really nice, we loved the massage at spa, and enjoyed room service a few times.
Shangri-La Makati is a premier property in the middle of the financial district. Years ago it was the only five star property, but now has competition from other major luxury brands. This property is in very good shape in the common lobby and fitness areas. However, hallways, and some room details ...
The seperate check in, breakfast, and other club level amenities are phenomenal. Spa is great as well, and the service is top notch all the way. Personally I love the private cigar bat as well... And as far as the room I have zero complaints, infact the frudge is always stocked with free ...
I like the proximity of the property to many shopping areas. Nothing which I didn't like on the property so far
Staff was amazing. They were accomodating with my room. Awesome service!
This facility is an older hotel than other 5 star building around it but as in new ships with newer structures and equipment, what makes my 5 star recommendation is more than the newness but its staff. This hotel staff exhibited professional attitude, well trained and maximum concern to the comfort ...
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