Santa Cruz 4 Stars Hotels

I love everything about this hotel, from the location to the amenities and ofcourse the room itself. Hotel is still new so you can expect that clean and modern feels. The pool is perfect for kids because it's heated. Location is very convenient because SM mall is just beside the hotel. And pillows are to die for. Breakfast buffet can do a little improvement though. But overall, will definitely go back and recommend to friends and families. Indeed a hidden gem in the city.

We always stay here when we go to concerts in the area. Every time and this is our 4th time we have never had a problem. Novotel Manila is an excellent hotel. Breakfast is amazing. The staff are extremely proficient. The hotel is right in the middle of shopping malls and restaurants.

We stayed here for 5 nights and cannot fault this hotel. The staff were very friendly and always helpful. Our room was clean, comfortable and spacious. Breakfast was fresh every morning with a good variety of dishes including a chef ready to cook your eggs, your way. Located in Chinatown, when walking outside there was obvious poverty but at no time did we feel unsafe. A short walk away was the Lucky Chinatown Mall, where we had many options for restaurants. Street food is also available.

Room was great although the space is small. Parking is limited so we had to park in nearby area and just transfer to the hotel when the slot was available. There is no option for valet as well, so this is a bit inconvenient. The place is very accessible to High Street which was a big plus. Their coffeeshop has limited seats. The hotel was fully booked when we were there, so there was a long queue in the buffet breakfast. Overall, we had a great time.

The staff were super accommodating. The room is good for both working and relaxation.

Good service and good location, connected to Glorietta mall.

inspite old building in a busy area still good , staff are accommodating ..

Love the breakfast selections which varies from western, Indian, Chinese and Asian

The staff were very accommodating when I asked for a change in my room. They were nice and friendly. Room was comfortable but no bathrobe

Big rooms, fully kitted out. Comfy bed, great breakfast

Excellent hotel. Fantastic service. I booked the 2 bedroom as some friends stayed with me and my wife. Very affordable rates. Love the people, but you might be disappointed with breakfast as you can only choose one dish. Great shower, very roomy, and very comfortable.

Super, they allowed us to check out 2pm.

Enjoyed my stay. Hope to stay here again. room was excellent, location perfect and staff was always eager to help. got to use the fitness center, was quite happy. I loved the quality and choices of food at the breakfast buffet.