We stayed at this hotel for 1 night and were drawn to it from our past experience with other Radisson hotels around the Philippines. This hotel offers excellent and easy access to the nearby SM mall. The rooms are welcoming. TV selection ok. Internet was suitable. I was able to connect 3 devices onto the server with 2 of them not having any issues, but the 3rd had a difficult utilizing the connection and would time out when playing games or watching youtube. This room does offer a working Ref, complimentary bottled water and a working safe. The CR does have a Bidet, and a shower that does maintain hot water and steady pressure. But, I like hot showers and the water doesn't get hot enough for my likes. Some of the towels had orange stains on them as well. The bed and the towers are the cause of the poor rating. The beds were as hard as a rock, which I think may be deliberate to make you want a massage in their spa. -which we did partake. Sadly the technicians only made my back worse, not better. The Breakfast buffet did offer a good selection, but the bacon was dripping with oil. If you're hungry for lunch or dinner and don't want to go to the mall, the cafe does offer good food, but the mall will likely be cheaper. All in all, I will likely not be staying here again, unless they get softer beds.
