"Receptionist lacking knowledge in handling OTA booking reservations. They have difficulties finding my bookings and kept mentioning my reservation was not being found. It took about 30 to 45 minutes to check in a pre-booked guest room. They are also not professional when handling check-in procedures. During check-in time the receptionist was busy with findings charging cables and their phone.
Rooms and surroundings can be improved compared to other hotels surrounding this area with similar...
"Bathroom was dirty (the grout & corners need to be cleaned). Including the windows. Can hear the cars passing & people talking outside. Market area was dirty/smelly. Bed was ok. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
During your visit to Kuala Lumpur, you can search for that perfect souvenir at Tesco Extra Selayang. Amble around this vibrant area's Chinatown and enjoy its top-notch restaurants.
"Diana at the front office is very efficient, professional and yet friendly. She made check in a breeze.
Buffet breakfast is very good with a good spread of local & western choices. Will stay here again when in KL. "
"Highly recommend a stay at the Mandarin Oriental. The hotel and facilities were excellent. The staff were friendly, welcoming and always happy to help.
Next door to the shopping centres and dining options. "
"Perfect location, excellent service, and a relaxing atmosphere made my stay here truly memorable.management team also had amazing support during my stay,All of hotels team very helpful and friendly."
"The hotel is very nice, clean, nice staff. But a little far from everything, but if you like a quiet area, and golf. This is the best place to stay. If most of your tour will be in the city center, this is not for you. "
