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In-room safe, desk, blackout curtains, soundproofing
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In-room safe, desk, blackout curtains, soundproofing
In-room safe, desk, blackout curtains, soundproofing

Guest reviews

4.8 out of 5 Exceptional
159 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Air Conditioning
Restaurant
Breakfast Available
Business Services
Bar

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationJalan Alor8 min walk
Popular LocationPetaling Street11 min walk
Popular LocationKuala Lumpur Tower16 min walk
AirportKuala Lumpur (KUL-Kuala Lumpur Intl.)44 min drive

Choose dates to view prices

  • Business Room, 1 King Bed

    4.6/5 guest room rating

    Room amenities

    • 14 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsBusiness Room, 1 King Bed

About this area

Kuala Lumpur

Located in Kuala Lumpur's Bukit Bintang neighbourhood, citizenM Kuala Lumpur Bukit Bintang is in the city centre and near a metro station. Berjaya Times Square and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Aquaria KLCC and Kuala Lumpur Bird Park. Looking to enjoy an event or a game? See what's going on at Bukit Jalil National Stadium or Axiata Arena.

Visit our Kuala Lumpur travel guide
Map
Popular Location

What's nearby

  • Jalan Alor - 8 min walk
  • Petaling Street - 11 min walk
  • Central Market - 12 min walk
  • Berjaya Times Square - 14 min walk
  • Kuala Lumpur Tower - 16 min walk

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 44 min drive

Restaurants

  • Where to eat
  • CanteenM – Restaurant with a bar. Open daily. Open 24 hours.
  • CanteenM – Open daily. Open 24 hours.

About this property

citizenM Kuala Lumpur Bukit Bintang

Romantic Kuala Lumpur hotel in Bukit Bintang, walk to Jalan Alor
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. All 210 soundproofed rooms provide free WiFi, free wired Internet and WiFi. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include Netflix and fridges.
CitizenM Kuala Lumpur Bukit Bintang offers 210 forms of accommodation with a safe and complimentary bottles of water. Flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 35 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Shopping

Family friendly

  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • 24-hour business centre
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Shared microwave
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Netflix
  • Premium channels
  • Satellite channels
  • Streaming services

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: MYR 35 per person (approximately)
  • Fee for in-room wireless Internet: MYR 0 per stay (rates may vary)
  • Late check-out fee: MYR 150

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Contactless check-in and contactless check-out are available
Individually wrapped food options are available for breakfast, lunch and dinner
The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property

Frequently asked questions

Can I cancel my reservation for free at citizenM Kuala Lumpur Bukit Bintang and receive a full refund?
Yes, citizenM Kuala Lumpur Bukit Bintang offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Kuala Lumpur Bukit Bintang cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at this property?
Check-in is from 2:00 PM to anytime.
What time is check-out at citizenM Kuala Lumpur Bukit Bintang?
Checkout is at 11:00 AM. Late checkout is available for MYR 150.
Where is this hotel located?
Located in Bukit Bintang, this romantic hotel is within a 10-minute walk of Kottu Malai Pillayar Temple and Jalan Alor. Petaling Street and Berjaya Times Square are also within 15 minutes. Imbi Station is 13 minutes by foot and Kuala Lumpur Masjid Jamek Station is 13 minutes.

Guest reviews

Overall score and ratings for citizenM Kuala Lumpur Bukit Bintang

4.8
Exceptional
5 - Excellent
134
4 - Good
17
3 - Okay
4
2 - Mediocre
2
1 - Poor
2
4.8
Cleanliness
4.8
Service and Staff
4.5
Amenities
4.7
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Mar 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mary was amazing & The Staff Amazing nothing was too much trouble love this hotel

Stayed 2 nights in Jan 2020
5.0 out of 5 Excellent
    This traveler didn’t leave comments with their review
    Stayed 2 nights in Feb 2020
    5.0 out of 5 Excellent
      This traveler didn’t leave comments with their review
      Stayed 4 nights in Feb 2020
      5.0 out of 5 Excellent
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Awesome boutique hotel chain that provides great value! Great location next to Jalon Alor night market. Perfect for foodie. Beautiful decor & lobby area!

      Stayed 3 nights in Feb 2020