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Sheraton Imperial Kuala Lumpur Hotel

Star Rating
5 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
1,909 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Kuala Lumpur Tower
    15 min walk
  • Popular Location
    Merdeka Square
    18 min walk
  • Popular Location
    Jamek Mosque
    19 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

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Book online or call:

1 800 1 114 2468
  • Deluxe Room, 2 Double Beds, City View

    4.4/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Deluxe Suite, 1 Bedroom, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Room, Business Lounge Access

    5/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Club Room, 1 King Bed, Business Lounge Access

    5/5 guest room rating

    Room Amenities

    • Sleeps 3
    More details
  • Club Suite, 1 King Bed, Business Lounge Access, City View

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Club Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 3
    More details
  • Club Suite, 1 King Bed, Business Lounge Access, City View

    Room Amenities

    • City view
    • Sleeps 4
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Sheraton Imperial Kuala Lumpur Hotel is in the city centre and near a metro station. The area's natural beauty can be seen at KLCC Park and Lake Gardens, while Berjaya Times Square and Kuala Lumpur Bird Park are popular area attractions. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Aquaria KLCC, a top attraction not to be missed. Our guests appreciate the hotel's central location for the sightseeing. It's also convenient for public transport: Medan Tuanku Station is just steps away and Bukit Nanas Station is 9 minutes by foot.

Visit our Kuala Lumpur travel guide

What's nearby

  • Popular Location
    Kuala Lumpur Tower - 15 min walk
  • Popular Location
    Merdeka Square - 18 min walk
  • Popular Location
    Jamek Mosque - 19 min walk
  • Popular Location
    Petronas Twin Towers - 19 min walk
  • Popular Location
    Sultan Abdul Samad Building - 19 min walk

Getting around

  • Medan Tuanku Station - 2 min walk
  • Kuala Lumpur Sultan Ismail Station - 14 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

Restaurants

  • Where to eat
  • Essence – Restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Reservations required. Kids' menu available.
  • Celestial Court – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required.
  • Villa Danieli – Restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner on select days. Reservations required.
  • Pavilions Lounge – Lobby lounge with a bar. Serves breakfast, lunch and dinner daily.

About this property

Sheraton Imperial Kuala Lumpur Hotel

Luxury Kuala Lumpur hotel in Kuala Lumpur City Centre, near Kuala Lumpur Tower
This hotel features 3 restaurants, a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 398 rooms boast deep soaking bathtubs, and offer 24-hour room service and Smart TVs. Guests will also find minibars, separate bathtubs and showers and down duvets.
Sheraton Imperial Kuala Lumpur Hotel offers 398 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature down comforters. 55-inch Smart televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, a complimentary bathrobe, complimentary slippers and complimentary toiletries. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Rollaway/extra beds (surcharge) are also available.
In addition to a full-service spa, Sheraton Imperial Kuala Lumpur Hotel features an outdoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a nearby corner/local shop. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business centre and a limo/town car service. Event facilities measuring 23003 square feet (2137 square metres) include conference rooms. This luxury hotel also offers a fitness centre, a sauna and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited on-site parking is available on a first-come, first-served basis (surcharge).
Sheraton Imperial Kuala Lumpur Hotel has designated areas for smoking.
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include hot stone massages, facials, body wraps and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub and a steam room.
The spa is open daily.

Policies

Check-in

Check-in between 3 PM - 4 PM
Late check-in subject to availability
Express check-in

Special check-in instructions

24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon
Express check-out

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 93.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Property payment types

JCB InternationalMastercardAmerican ExpressVisa

Important information

Fees

 
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 84 for adults and MYR 42 for children (approximately)
  • Airport shuttle fee: MYR 195 per vehicle (one-way)
  • Valet parking fee: MYR 29.00 per day
  • Rollaway bed fee: MYR 93.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Sheraton Imperial Kuala Lumpur Hotel
  • Sheraton Imperial Hotel
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Kuala Lumpur
  • Kuala Lumpur Sheraton
  • Sheraton Imperial Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel
  • Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
  • Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: MYR 29.00 per day
  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: MYR 84 for adults and MYR 42 for children
  • 3 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Malay

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (23003 square feet)

Outdoors

  • Pool sunloungers

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Massage - hot stone
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower

Entertainment

  • 55-inch smart TV
  • premium channels
  • satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Nearby things to do

Where to eat

  • Essence – Restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Reservations required. Kids' menu available.
  • Celestial Court – Restaurant offering Chinese cuisine. Serves brunch, lunch and dinner daily. Reservations required.
  • Villa Danieli – Restaurant with a bar offering Italian cuisine. Serves brunch, lunch and dinner on select days. Reservations required.
  • Pavilions Lounge – Lobby lounge with a bar. Serves breakfast, lunch and dinner daily.
  • Essence Restaurant – Buffet restaurant. Open daily.
4.3

Excellent

5 - Excellent
1,043
4 - Good
611
3 - Okay
158
2 - Mediocre
57
1 - Poor
40
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.3
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Very friendly and helpful staff. Great location very close to monorail and right across the road from a mall. Walking distance to petronas towers. Really enjoyed the Buffett breakfasts. Lots of choices and caterers for everyone. If staying over the weekend go a bit early for breakfast as after 9 is extremely busy.

    Stayed 4 nights in Dec 2019

    1/5

    • Liked: Amenities
    • Disliked: Property conditions & facilities

    So noisy can not sleep well Chang the room but ...

    Stayed 3 nights in Nov 2019

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    Everything was normal during the week and once we got to the weekend and if became busy there was no hot water for 2 days straight?!!!

    Stayed 1 night in Nov 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Great location and their staff was exceptional! Everyone was helpful, polite and we really loved the convenience! Faisal, our concierge, went above and beyond to make sure all our needs were met. Homerun, slamdunk! Highly recommended! It's one thing to stay in a nice hotel-but it's a whole entirely different experience when everyone onsite is there to help you.

    Stayed 3 nights in Nov 2019

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