Family friendly Hotels in Xcaret, Playa del Carmen

"I had to change rooms because the first room had mildew and smell like mildew then the second room had cockroaches and the air conditioning was sweating all over and leaking I checked out working on how to get my money back I stayed there only one night "

"Staff were great! Especially Juan in the kitchen, I asked him if they had just plain steamed broccoli one day because they had one out in the buffet with cheese and he said no. A few minutes later "

"The property is so clean and kept up. All the staff are amazing. The food is delicious. "

"Yes everything was great "

"The resort was beautiful. The staff were wonderful and very helpful. The bellman even remembered who we were after one time ( he took our luggage to room). This was our second time staying there."

"Large clean resort. The beach water wasn’t all that clear to swim in. Good food and drink were decent but was hoping for more authentic non sugar based drinks. All drinks served in plastic cups. Restaurants missed creating an intimate feeling as they aren’t decorated much. I’d like to visit a resort that is smaller next time with more ambience. Beach restaurant was being updated and we had no notice ahead of our trip. Very safe and well maintained with proper staff that ensured top safety. "

"Yes Restaurants are 10000/10 everything was Delicious and fresh every day!!!! Bar had the best bartender enjoy to fullness "

"Great staff and food. "

"Fabulous hotel! The pool area is excellent (better than the beach house in my opinion) and open nice and late"