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La Hacienda Hotel, at Xcaret

2.5 star property

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A short walk from Quinta Avenida and Playa del Carmen Main Beach, La Hacienda Hotel, at Xcaret provides a terrace, a garden, and laundry facilities. Indulge in a massage at Terasu Riviera Maya, the onsite spa. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is P9,289
P11,438 total
includes taxes & fees
Mar 9 - Mar 10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
Hair dryer
  • Garden view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Room, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
Hair dryer
  • Garden view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Kitchen
Flat-screen TV
Blackout drapes/curtains
Down duvet
Premium bedding
Ceiling fan
Rainfall showerhead
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room, 1 King Bed, Ensuite, Garden View

View from room

Royal Room, 1 King Bed, Ensuite, Garden View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Separate bedroom
Down duvet
Blackout drapes/curtains
Ceiling fan
Rainfall showerhead
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Hotel Indigo Playa Del Carmen by IHG

Downtown Playa del Carmen
  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
8.8 out of 10, Excellent, 44 reviews
The price is P7,696
P9,506 total
includes taxes & fees
Mar 23 - Mar 24
Hotel Indigo Playa Del Carmen by IHG
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About the neighborhood

Downtown Playa del Carmen, a neighborhood in Playa del Carmen, is home to La Hacienda Hotel, at Xcaret. Xplor Theme Park and El Camaleón Mayakoba Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach. Xcaret Eco Theme Park and Xaman Ha Aviary are also worth visiting. Visit our Playa del Carmen travel guide
Map
Frac. 1, Lote 13 claro, Playa del Carmen, QROO, 77730

What's nearby

  • Beautiful new sculptures ... 5a y Constituyentes... Playa del Carmen #LifeatExpedia
    Quinta Avenida
    3 min walk - 0.3 km
  • Navidad en el Caribe
    Quinta Alegría Shopping Mall
    5 min walk - 0.4 km
  • Playa del Carmen beach palapa in Riviera Maya Caribbean at Mayan Mexico
    Playa del Carmen Main Beach
    6 min walk - 0.6 km
  • Mamita's Beach en Playa del Carmen
    Mamitas Beach
    9 min walk - 0.8 km
  • Central Square
    2 min walk - 0.2 km

Getting around

  • Cancun Intl. Airport (CUN)
    47 min drive

Restaurants

  • El Árbol de la Diez
    4 min walk
  • El Tapas Restaurante
    3 min walk
  • El Doctorcito
    2 min walk
  • Logia Café
    3 min walk
  • Zitla
    2 min walk

About this property

La Hacienda Hotel, at Xcaret

Hotel near Quinta Avenida
Close to Playa del Carmen Main Beach and Mamitas Beach, La Hacienda Hotel, at Xcaret provides a terrace, a garden, and laundry facilities. Treat yourself to a massage at Terasu Riviera Maya, the onsite spa. Stay connected with free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Outdoor furniture and luggage storage
Room features
All guestrooms at La Hacienda Hotel, at Xcaret include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hair dryers
  • 42-inch flat-screen TVs with Netflix and streaming services
  • Wardrobes/closets, a personal chef, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Onsite parking includes off-street options

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does La Hacienda Hotel, at Xcaret have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Hacienda Hotel, at Xcaret?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at La Hacienda Hotel, at Xcaret on Mar 9, 2026 start from P9,289, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Hacienda Hotel, at Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at La Hacienda Hotel, at Xcaret?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at La Hacienda Hotel, at Xcaret?

Check-out is at 11:00 AM.

Where is La Hacienda Hotel, at Xcaret located?

Located in Downtown Playa del Carmen, this spa hotel is within a 5-minute walk of Calle 12 and Quinta Avenida. Playa del Carmen Main Beach and Mamitas Beach are also within 15 minutes.

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Reviews

La Hacienda Hotel, at Xcaret Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

10/10 Excellent

Timothy

Stayed 4 nights in Jan 2026