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La Hacienda Hotel, at Xcaret

2.5 star property

Choose dates to view prices

Located close to Xenses Park and Xplor Theme Park, La Hacienda Hotel, at Xcaret provides a terrace, a garden, and laundry facilities. Indulge in a massage at Terasu Riviera Maya, the onsite spa. Guests can connect to free in-room WiFi.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is P10,130
P12,671 total
includes taxes & fees
Aug 24 - Aug 25

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 Queen Bed, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Room, 1 Queen Bed, Ensuite, Garden View

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Room, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Double Room, 2 Double Beds, Ensuite, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

Premium bedding, down comforters, minibar, blackout drapes

Deluxe Studio Suite, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Royal Room, 1 King Bed, Ensuite, Garden View

View from room

Royal Room, 1 King Bed, Ensuite, Garden View

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Playa del Carmen is home to La Hacienda Hotel, at Xcaret. The area's natural beauty can be seen at Playacar Beach and Playa del Carmen Main Beach, while Xenses Park and Xplor Theme Park are popular area attractions. Don't miss out on a visit to Xcaret Eco Theme Park. Visit our Playa del Carmen travel guide
Map
Ave. Rancho Viejo al Parque XCaret, Fracc. 1, Lote 13 entre Calle de los Sentidos y Calle Xangos, Playa del Carmen, QROO, 77712

What's nearby

  • A coastal resort with clear blue waters, a rocky shoreline, and thatched-roof buildings.
    Xcaret Eco Theme Park
    14 min walk - 1.2 km
  • Xenses Park
    5 min walk - 0.4 km
  • Río Secreto
    14 min walk - 1.2 km
  • Xplor Theme Park
    16 min walk - 1.4 km
  • Cenote Santa Cruz
    4 min drive - 1.8 km

Getting around

  • Cancun Intl. Airport (CUN)
    56 min drive

Restaurants

  • El Xentral
    6 min drive
  • Occidental Vacation Club First Club Lounge at Grand Xcaret
    6 min drive
  • The Buffete
    17 min walk
  • Mercado de la Merced
    6 min drive
  • Las Playas - Hotel Xcaret México
    6 min drive

About this property

La Hacienda Hotel, at Xcaret

  • Hotel near Xenses Park
  • Located close to Xplor Theme Park and Xcaret Eco Theme Park, La Hacienda Hotel, at Xcaret provides a terrace, a garden, and laundry facilities. Treat yourself to a massage at Terasu Riviera Maya, the onsite spa. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Luggage storage and outdoor furniture
  • Room features
  • All guestrooms at La Hacienda Hotel, at Xcaret include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and minibars.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and hair dryers
    • 42-inch flat-screen TVs with Netflix and streaming services
    • Wardrobes/closets, a personal chef, and ceiling fans

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Onsite parking includes off-street options

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Virtual front desk

Guest services

  • Housekeeping (on request)

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Chef service
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with check-in instructions and key retrieval information; your host will greet you
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does La Hacienda Hotel, at Xcaret have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at La Hacienda Hotel, at Xcaret?

As of Jul 24, 2026, prices found for a 1-night stay for 2 adults at La Hacienda Hotel, at Xcaret on Aug 24, 2026 start from P10,130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is La Hacienda Hotel, at Xcaret pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at La Hacienda Hotel, at Xcaret?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at La Hacienda Hotel, at Xcaret?

Check-out is at 11:00 AM.

Where is La Hacienda Hotel, at Xcaret located?

Situated in Playa del Carmen, this spa hotel is within a 15-minute walk of Xenses Park and Xplor Theme Park. Xcaret Eco Theme Park and Ferry to Cozumel are also within 3 mi (5 km).

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Reviews

La Hacienda Hotel, at Xcaret Reviews

10

Exceptional

10

Cleanliness

10

Amenities

10

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, quiet location, beautiful property
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

PAOLA A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Skip was excellent, location unique.
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never leave reviews but I think it's necessary. My daughter and I were traveling alone and also don't speak spanish unfortunately. There were times where we got ourselves into a pickle and the property owners went so above and beyond to help, it was incredibly meaningful. Ester and Skip were both so kind and generous, it makes this property stand out from any other place we went on our vacation. The Hacienda itself is 5 minutes from Xcaret, so you are so close to the action, but the location of the space is tucked away in a little rainforest. It is so beautiful and calming, I just felt very lucky to have found it. I can't recommend the hotel....almost an B&B enough. There is also a beautiful little bakery 2 steps down from the Hacienda with incredible Sourdough breads and cinnamon rolls. It's just a very special place.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Dailyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las fotos no le hacen justicia al lugar, es simplemente hermoso. Nos toco un cuarto precioso frente a la piscina en el segundo piso pero la primera noche fue incómodo por que teniamos un sliding door sin cortinas y el agua tenia un olor feo. El dueño fue muy atento, nos cambio de cuarto y el resto de los dias fueron perfectos. Disfrutamos de la piscina, tenemos fotos muy lindas y estabamos cerca de todo. Lo recomiendo si busca tranquilidad.
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Timothy

Stayed 4 nights in Jan 2026