Family friendly Hotels in Playa del Carmen, Quintana Roo

"Our first time staying here, we loved chatting with the members and hearing about years past, many return guests here. Nice rooms and decent food. A well priced quiet vacation to relax. Beachfront isn't the best we have seen but we still seam. The resort had recreated large sand dunes as a break water to protect the erosion of their beach. There is a very quiet area of sea to float, swim or soak. Easy to get around with mobility issues. Drinks are the slushy kind and okay. Great ocean views from restaurant. Great for relaxing quiet vacation. "

"Everything was great! Our complaints are hot water was not the best somedays didnt work and the hot tub never worked either. But everything was great"

"Friendly staff, clean amenities, really great shows and activities in the resort ! Everything was very nice overall the only small issue I would mention is it took us so long to get checked in but everything else met our expectations! "

"We really enjoyed our stay at the hotel — it was better than we expected. The staff was always very attentive and helpful, always greeting us with smiles and kindness; truly very professional. The facilities were very clean, and the room service was excellent. We would definitely come back. Just one remark: on our last day, I believe there was maintenance being done in the room next door, and because of that, a smell of paint or thinner was coming through the ventilation, which caused throat irritation for my wife. My suggestion is to avoid assigning guests to rooms that are close to those undergoing construction or maintenance."

"Yeah everything was good"

"More than I expected best ever"

"This is a great place if you're not too picky. It does have some current renovation problems. Some buildings closed. Some building in need of a major overhaul. The restaurant La Laguna literally had rain inside, but I did not mind. Not raindrops. Rain. Kind of added to the charm for me. It seems like a great place for kids, but mine are full grown now. It has a water park & a kids club so parents can solo things. Many animals around, surrounded by jungle, cenotes, mini rivers, etc. Has some adults only sections. Drinks are easily available most place. Food selection is very nice. Its buffet quality, but I loved the variety. Somethings could be improved like better communication from staff. That was lacking a bit, but overall, nearly everyone I interacted was genuinely friendly. I went during rain season, so there were not as many tourists. I highly recommend & will most likely visit in the future again."

"I've stayed here the last two years. Great place for a Mexico beach getaway. Rooms are nice. Food is good. Staff is friendly and helpful. You can't really go wrong with this pick if you are looking for something that's got a little bit of everything and excels in most. The playacar area is one of the nicest you can stay at in Playa del Carmen as well. Don't hesitate - the rating says it all."

"Great staff, clean rooms and restaurants have good food!"