Wuhan hotel rooms a the Fraser

"The room is all full of golden stuff but too shining to make you feel comfortable. The massage chair is very unique and helped me relax my muscles. I kind of wish all the hotel rooms provide that facility. The breakfast in the cafeteria was mediocre and food in the restaurant was above average. There are not many good dining places downstairs unless you take a taxi. Neither the front desk nor the concierge could give clear information about how to find the underpass, which was really close but hidden when we found out incidentally by ourselves. They could easily take us down there in a minute but they chose not to. Not good service. Something I learned from staying at this hotel： the extravagant affluent designs and settings does not really guarantee a quality service. "

"The location is great and staff is very friendly and helpful."

"Marriott is losing its customer centricity, it seems to be a global phenomenon. It has become a common observation. I have had better experiences with other hotel chains atleast in this year."