Staff are super friendly and accommodating. Live the location.... walking distance to JS mall, Peoples Park, great restaurants, 7-11, and so on Only negative I have is the lack of urgency to provide coffee at breakfast. Most guests could consider this a priority to being seated
The shower room is clogged. But, housekeeping fixed the problem.
The best part I like was that the amenities such as the hot water and cold water was working. Room was excellent as it was clean and the air conditioner was cold. Maybe the customer service was not so good as I tried to call their hotline number on the hotel telephone but no one picked up to my enquiries. ...
Hospitality and service
I LIKE THE ROOM BUT THERE IS NO HOT SHOWER I THINK MALFUNCTION PROBLME. BUT ASIDE FROM THAT WEL SATISFACTORY
staff was amazing very help
Our stay was amazing and comfortable. Joan the receptionist is accommodating, I just hope that all other receptionists are always smiling too and give this same friendly aura that Joan does. At times, I can't help but feel that some of the staff or locals around are aloof to talk to us once they ...
A motel like room. Humid, relatively colorless, bed was not comfortable to most. A place to stay for low cost. Parking sucked so badly :(
Nice overnight at Ponce suites, love the decor of this hotel. Convenient location, nice roof bar, friendly staff. Will stay again.
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