Serendah Hotels

"Staff were all very friendly and helpful. Receptionist actually walk out of counter to receive the guest and allowed late check out. Bell boys were super helpful too. Breakfast was superb! Will definitely come again. "

"We had booked two nights with MO Club access to break the journey back to London after a nature tour of Borneo. Unfortunately, my wife had picked up an E. coli infection in Borneo. On arrival at the hotel the Concierge staff immediately helped us to an excellent local hospital where she had to be admitted for several days, but recovered well. The MO Club team were wonderful and extended our booking and did everything possible to make it easy. We could not thank them enough. In the end the two night stay stretched into more than a week and we were grateful to the MO for making a horrible experience much easier than it might have been. We had stayed there on the outbound leg and once again found it comfortable, with superb facilities, the MO Club was a huge bonus in the circumstances and all the staff were friendly and helpful. We couldn’t be more thankful. "

"Clean room, good restaurants, just lacks a nice sports bar. "

"Very well located in a bustling neighbourhood. Room is clean and spacious and service is good."

"Eq Hotel sets the standard for luxury accommodation. From the minute we arrived to our departure we were treated like royalty. Every request was accommodated. Mini bar and snacks were a lovely surprise. Breakfast buffet was out of this world. Special thank you to the bell boy at breakfast entry. He is so fun and happy He made me a coffee to take on my outing which was much appreciated. Only suggestion would be a seating area at the main entrance as I sat on the water feature by accident thinking it was a seat. For which I do apologise. Thank you for having us. "

"Family friendly Location is best"

"clean"

"Good experience. Convenience location "

"Great hotel. Well maintained, nice rooms. Only the staff at the Skybar can be quite sloppy. "