Four Points By Sheraton Kuala Lumpur, City Centre

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Luxury
5.0 star property
9.2

Wonderful

Urban retreat with waterslide

Surrounded by skyscrapers, the hotel's spectacular outdoor pool features water slides for all ages. The Mesh restaurant serves international cuisine with Twin Towers views just a 10-minute stroll away. Families enjoy dedicated kids' spaces, including a café and pool area.

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
The current price is P7,194
P7,923 total
includes taxes & fees
Sep 20 - Sep 21

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room, 1 King Bed, Tower (View)

A hotel room with a large bed, a desk, a chair, a TV, and a city view.

Deluxe Room, 1 King Bed, Tower (View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Tower (View)

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

Deluxe Room, 2 Double Beds, Tower (View)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool Access, Pool View (Pool Access)

A hotel room with two beds, a desk, a chair, and a large window offering a view of a pool and outdoor area.

Room, 2 Double Beds, Pool Access, Pool View (Pool Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Tower (View)

A modern hotel room with a large bed, a desk, and a view of the city skyline.

Deluxe Room, 1 King Bed, Tower (View)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, City View

A modern hotel room with a sofa, armchair, round coffee table, and a desk with a chair. A large window offers a city view.

Executive Suite, 1 King Bed, City View

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

A child's playroom with a colorful play car, a small round table with stools, a white crib, and a tent.

Family Suite, 2 Bedrooms

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A modern hotel room with a large bed, a desk, and a view of the cityscape.

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a view of the cityscape.

Studio, 1 King Bed

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a city view.

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(14 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Premier Suite, 1 King Bed

A modern hotel room with a living area, dining space, and a large window with a city view.

Premier Suite, 1 King Bed

  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, City View

A modern hotel room with a sofa, armchair, round coffee table, and a desk with a chair. A large window offers a city view.

Executive Suite, 2 Double Beds, City View

  • 58 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, City View

A modern living room with a large window, a flat-screen TV, a round coffee table, and a sofa.

Suite, 2 Bedrooms, City View

  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool Access, Pool View

A modern hotel room with a large bed, a desk, and a view of the pool and buildings outside.

Room, 1 King Bed, Pool Access, Pool View

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds

A modern hotel room with a living area, dining space, and a large window with a city view.

Premier Suite, 2 Double Beds

  • 82 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
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About the neighborhood

Located in Golden Triangle neighborhood, Four Points By Sheraton Kuala Lumpur, City Centre is connected to the convention center. Kuala Lumpur Tower is a notable landmark, and travelers looking to shop may want to visit Suria KLCC Shopping Centre and Pavilion Kuala Lumpur. Traveling with kids? Don't miss Berjaya Times Square. Visit our Kuala Lumpur travel guide
Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450

What's nearby

  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    2 min walk - 0.2 km
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    9 min walk - 0.8 km
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    10 min walk - 0.9 km
  • A modern urban park with a winding water feature, surrounded by high-rise buildings and lush greenery.
    KLCC Park
    10 min walk - 0.9 km
  • A multi-tiered tower with illuminated platforms, surrounded by a cityscape at night.
    Kuala Lumpur Tower
    17 min walk - 1.5 km

Getting around

  • Bukit Nanas Station
    3 min walk
  • Kuala Lumpur Masjid Jamek Station
    19 min walk
  • Kuala Lumpur International Airport (KUL)
    56 min drive

Restaurants

  • Wariseni
    3 min walk
  • Hard Rock Cafe Kuala Lumpur
    4 min walk
  • Cafe: In House
    4 min walk
  • Tandoor Grill
    3 min walk
  • Spices Restaurant & Wine Bar
    7 min walk

About this property

Four Points By Sheraton Kuala Lumpur, City Centre

  • Luxury family-friendly hotel near Petronas Twin Towers
  • Located close to Kuala Lumpur Tower and Suria KLCC Shopping Centre, Four Points By Sheraton Kuala Lumpur, City Centre provides a poolside bar, a playground, and dry cleaning/laundry services. Indulge in a body treatment, a body scrub, and a facial at Jade Heritage Spa, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Enjoy the 24-hour gym, as well as activities like rock climbing. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a conference center and a free kid's club.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with a waterslide, sun loungers, and pool umbrellas
    • Buffet breakfast (surcharge), valet parking (surcharge), and an electric car charging station
    • Express check-out, a ballroom, and luggage storage
    • An elevator, a banquet hall, and a reception hall
  • Room features
  • All 513 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-friendly workspaces.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs, and eco-friendly cleaning products
    • Bathrooms with rainfall showers and designer toiletries
    • LCD TVs with digital channels
    • Wardrobes/closets, separate sitting areas, and free infant beds

Similar properties

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  • Free WiFi
  • Restaurant
  • Air conditioning
9.4 out of 10, Exceptional, 679 reviews
The price is P5,413
P6,000 total
includes taxes & fees
Sep 20 - Sep 21
Four Points by Sheraton Kuala Lumpur, Chinatown
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Afternoon tea
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference center (28,148 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally sourced food prioritized
  • No plastic soft drink bottles
  • Reception hall
  • Rooftop garden
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Four Points By Sheraton Kuala Lumpur, City Centre have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Four Points By Sheraton Kuala Lumpur, City Centre?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at Four Points By Sheraton Kuala Lumpur, City Centre on Sep 20, 2026 start from P7,194, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Four Points By Sheraton Kuala Lumpur, City Centre pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 10 per day. Valet parking is available for MYR 70 per day.

What time is check-in at Four Points By Sheraton Kuala Lumpur, City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points By Sheraton Kuala Lumpur, City Centre?

Check-out is at noon.

Where is Four Points By Sheraton Kuala Lumpur, City Centre located?

This family-friendly Kuala Lumpur hotel is located in the business district, within a 15-minute walk of Petronas Twin Towers, Suria KLCC Shopping Centre, and KLCC Park. Pavilion Kuala Lumpur and Kuala Lumpur Tower are also within 1 mi (2 km). Bukit Nanas Station and Dang Wangi Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

9.2

Wonderful

9.4

Cleanliness

9.6

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 166 out of 228 reviews
Rating 8 - Good. 42 out of 228 reviews
Rating 6 - Okay. 11 out of 228 reviews
Rating 4 - Poor. 5 out of 228 reviews
Rating 2 - Terrible. 4 out of 228 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb and exceeded our expectations. The staff were amazing with happy smiley faces daily. The food was delicious and the best buffet breakfast selection. The room and the view were fabulous and spacious and extremely clean. We would recommend for families as it’s very family friendly and tidy. Would absolutely stay again.
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. Definitely would recommend tower view
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, nice staff, good spread of breakfast. Recommended for families
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, breakfast, facilities for families, spotlessly clean, very welcoming
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, good location and nice service. Pool area perfect for kids.
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing play area for kids, I think one of the best stays for family, this is our second time in this hotel & we definitely will stay in this property whenever we come to KL.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a great location and we enjoyed our stay at the Four Points!
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 5 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staffs were very kind and the hotel was comfortable to stay. Nice location in the city centre.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Room was really good. Will definitely stay again
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfort to stay.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Our kids had a blast. Staff were so friendly, kind and courteous. Hotel has definitely been designed for families.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for seeing KL
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to please. Central location and easy transport access.
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was stellar!
Stayed 4 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing experience with great facilities for families.
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful hotel. 10 min walk to Twin Towers and its shopping mall.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent five night stay with family. Enjoyed every bit of it. Will definitely go back.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Lovely hotel with helpful staff, spacious rooms, delicious breakfast steps away from the Petrona Towers
Views from my room
Views from my room
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, Clean Hotel

Room was spacious. Had everything we needed - nice toiletries in the room. Everything was cleaned and well maintained. Staff were friendly and it was in a good location.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness
Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Stunning hotel. From the moment we walked through the doors we were welcomed by attentive, friendly staff. The rooms were amazing, the pool area was fantastic to cool down and for the children to have some down time. Food and drinks were all very reasonably priced and high quality and delicious. It was in a fantastic location.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel ambient was good. The lady Ms Iman was good to upgrade my stay with a good view to the twin tower. Really appreciated and enjoyed my stay at Four point Sheraton city center.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kid friendly hotel

Hotel has a large pool play area and playground and rock climbing. It was school holidays and they had kids club programs. Buffet breakfast spread was excellent with plenty of variety. Close to KLCC.
Stayed 3 nights in Jun 2025