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The breakfast buffet was excellent. Our first room we had was non-smoking but there was a strong smoke smell in the room. We requested a room change and a couple days later our request was met.
Large room, great location. Outstanding personal services (staff very accommodating)
The hotel staffs is super friendly, we reach Otaru quite late but the staff are there assisting us to check-in. We're extremely happy with the services provided and hotel room is in good condition, cleanliness is superb.
A very nice hotel. It’s so new and so clean. Fabulous Onsen. We love so much.
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